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SureStay Plus Hotel by Best Western Keyser

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Keyser

Reception
Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace
Terrace/patio
Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
70 N Tornado Way, Keyser, WV, 26726
  • Potomac State College of West Virginia University
    ‪7 min drive‬
  • Potomac Highland Winery
    ‪9 min drive‬
  • Deep Creek Lake
    ‪39 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property entrance

Keyser Inn

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (787)
The price is €78
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Keyser Inn

About this property

SureStay Plus Hotel by Best Western Keyser

Hotel in Keyser with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a microwave in a common area and a business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
SureStay Plus Hotel by Best Western Keyser offers 61 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath.

This Keyser hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Keyser. During your stay, you'll be close to Potomac State College of West Virginia University. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Potomac State College of West Virginia University and 9 minutes from Potomac Highland Winery
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 517 square feet (48 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at SureStay Plus Hotel by Best Western Keyser. Free self parking is available.

This Keyser hotel is smoke free.

Guests are served a free self-service breakfast daily from 5:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 517 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Microtel Inn Wyndham Hotel Keyser
Microtel Inn Wyndham Keyser
Microtel Inn Wyndham Keyser Hotel
Microtel Inn Suites by Wyndham Keyser
Surestay Plus By Keyser Keyser
SureStay Plus Hotel by Best Western Keyser Hotel
SureStay Plus Hotel by Best Western Keyser Keyser
SureStay Plus Hotel by Best Western Keyser Hotel Keyser

SureStay Plus Hotel by Best Western Keyser Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 289 out of 493 reviews
Rating 8 - Good. 144 out of 493 reviews
Rating 6 - Okay. 33 out of 493 reviews
Rating 4 - Poor. 18 out of 493 reviews
Rating 2 - Terrible. 9 out of 493 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

vicki, Middle River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a family members death.Have stayed here before for Apple Festival and to visit graveyard and relatives.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 8 nights in Oct 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was fine, stay was fine
Stayed 3 nights in Nov 2024

10/10 Excellent

Frederick

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect...quiet.
Stayed 1 night in Nov 2024

2/10 Terrible

Orion

Reservation? Doesn’t matter.
We showed up to check in and were informed there was no room for us. The hotel manager did not offer to find an alternate solution nor to assist with getting us a refund. Not happy.
Stayed 1 night in Oct 2024

6/10 Okay

David, Bryn Mawr

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
not worth $140 a night
Stayed 1 night in Oct 2024

10/10 Excellent

Robert S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend for Staff
Reservation confusion and it did not appear, but staff was excellent with check in. Very professional, courteous and caring. Highly recommend a visit.
Stayed 1 night in Oct 2024

8/10 Good

Bobby

I had a very pleasant day. The cleanliness and overall experience with all of the staff was incredible. One of the nicest places I’ve stayed. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Beds were amazingly comfortable!!!We slept so good!!!Everything appeared clean until after showering ,I walked around barefoot while packing up.When I went to put on socks,I saw that my feet were black!!!!I rescrubbed and put socks and shoes on before walking any more.The floors are vinyl and I’m guessing swept but not mopped.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in and lovely area
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that the restrooms didn't have handicap toilets
Stayed 2 nights in Aug 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!! Staff was very accommodating. I have glucose issues and the lady at the front desk provided me with orange juice. It was an awesome stay spacious rooms and comfy!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Friendly service. Nice breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Walmart, good place for an overnight stay
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient to the town of Keyser. There are limited choices in the area and this is by far the best one.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first I was disappointed at how small the workout facility was. But the treadmill was very modern and I didn't see anyone except me and my boyfriend using it. The included breakfast was good, with hot items and waffles as well as juice and cereal. And the towels were very soft--something that I don't find at expensive hotels. A very basic place to stay, but with all required amenities.
Stayed 5 nights in Jul 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Eric R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as I expected
Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and kept very clean. The staff were amazing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bradlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel
Very barebones simple hotel but it feels safe and secure and was very convenient. Staff were all very friendly and professional.
Stayed 1 night in Jul 2024