DoubleTree by Hilton Hotel Oak Ridge - Knoxville - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Indoor pool, outdoor pool, pool umbrellas, pool loungers

Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, in-room safe, desk

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Pet-friendly

Housekeeping

Gym

Room service

Breakfast available

Explore the area

215 S Illinois Ave, Oak Ridge, TN, 37830

Oak Ridge Art Center
8 min walk
American Museum of Science and Energy
16 min walk
Children's Museum of Oak Ridge
3 min drive
Knoxville, TN (TYS-McGhee Tyson)
31 min drive

Room options

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Refrigerator

29 sq m
Sleeps 3
1 King Bed

Room, 2 Queen Beds

29 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

29 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed with Sofa bed

37 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

29 sq m
Sleeps 2
1 Queen Bed

Room, 1 King Bed

Sleeps 4
1 King Bed

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

About this property

DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Hotel with free parking, near American Museum of Science and Energy

This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site.

DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers 168 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Oak Ridge hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Oak Ridge - Knoxville. During your stay, you're just a quick walk from Oak Ridge Art Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi and wired Internet in some public areas
Free self-parking
Enjoy American cuisine while dining at Burchfields
Full breakfast served daily for a fee
WiFi and wired Internet for a fee
Take a swim in the indoor and outdoor pools
Amenities include a 24-hour business centre, meeting rooms and conference space
On-site recreation includes a 24-hour gym
Just a 2-minute drive from American Museum of Science and Energy and a few minutes from Children's Museum of Oak Ridge
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. The business-friendly DoubleTree by Hilton Hotel Oak Ridge - Knoxville also features a vending machine, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

This 4-star Oak Ridge hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Burchfields – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.

Burchfields Lounge – This bar specialises in American cuisine and only serves light fare.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: WiFi (USD 6.95); wired internet (surcharge)
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Full breakfast available for a fee 6 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.41 per person
A bar/lounge
A restaurant

Restaurants on site

Burchfields
Burchfields Lounge

Family friendly

Fenced pool
Free cot
In-room refrigerator
Indoor pool
Outdoor pool
Pool gate
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Luggage storage
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business centre
Computer station
Conference space
Meeting rooms

Outdoors

Outdoor entertainment area
Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
7 accessible parking spaces
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Grab bar in shower (84 centimetre high)
Grab bar near toilet (84 centimetre high)
Handrails in hallways (84 centimetre high)
Handrails in stairways (84 centimetre high)
Lift (106 centimetre wide door)
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

1 building
5 floors
Ballroom
Banquet hall
Built in 1985
Smoke-free property

Room amenities

Bedroom

Down comforter
Free cot
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

37-inch LCD TV with premium digital channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests arriving after 11 PM should use the door buzzer to request assistance from reception.

Access methods

Staffed front desk

Pets

Pets: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
Weight limit: 50 lb per pet
Food and water bowls are available

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 32.93 per stay.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately USD 16.41 per person
Fee for in-room wireless Internet: USD 6.95 (rates may vary)
Fee for in-room wired Internet: USD 6.95 (rates may vary)
Pet fee: USD 75.00 per accommodation, per stay (maximum USD75.00 per stay)
Service animals are exempt from fees
Rollaway bed fee: USD 32.93 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Oak Ridge Knoxville

DoubleTree Hilton Oak Ridge

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DoubleTree Knoxville

DoubleTree Oak Ridge

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DoubleTree by Hilton Hotel Oak Ridge - Knoxville Oak Ridge

DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel Oak Ridge

DoubleTree by Hilton Hotel Oak Ridge - Knoxville Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Lia

Travelled with family, Travelled with group

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

Judy, Nashville

Travelled with family, Business traveller

25 Aug 2024

Just a little note tucked in key card to day no towels or maid service of any kind for four days unless asked. When I did see little note and called , I had to go to front desk to get towels and mostiurizer because lotion bottle was empty. Also told hotel did not provide glasses in the room when there were glasses in the room. Just wanted clean ones for second day. The restaurant personal were very friendly

Stayed 2 nights in Aug 2024

6/10 Okay

Carolyn

Travelled with partner

6 Aug 2024

Liked: Staff & service

Disliked: Cleanliness

Property is in need of an update- smells musty, reds an overall freshen up. Our first room had a dirty toilet, so we moved to a second room which was clean.

Stayed 1 night in Aug 2024

6/10 Okay

Misty

2 Aug 2024

Liked: Cleanliness, staff & service

It is an older hotel. The lobby looked nice with all the plants. The room we had very humid and no pictures on the wall. It was clean though and that says a lot. Price wasn't terrible probably due to it being an older property and no breakfast.

Stayed 1 night in Jul 2024

10/10 Excellent

Jan

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel. Nice restaurant and great bar. Everyone was very nice and helpful

Stayed 3 nights in Jul 2024

8/10 Good

Shelly

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were very nice and helpful. No problems with check in and the room was very clean.

Stayed 2 nights in Jul 2024

10/10 Excellent

Shannon

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

18 Jul 2024

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Travelled with family

18 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love the DoubleTree in Oak Ridge. We stay with them every chance we get.

Stayed 1 night in Jul 2024

6/10 Okay

Bryon

Travelled with family

14 Jul 2024

Liked: Cleanliness, staff & service

Lots of little things kept this from being an above average property/stay. Noisy bathroom door, whistling toilet, moldy looking caulk around tub, and broken soda machine on the floor. The front desk clerk was on her phone and sitting out of my view in a corner area when we walked up. Waited a few minutes before walking around and noticing where she was and had to get her attention. Breakfast was very good, but didn't have a chance to eat dinner there. View outside was nothing special, but the main lobby was nice. Room was average.

Stayed 1 night in Jul 2024

10/10 Excellent

Laura

10 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Candace

3 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

They were very accommodating to us, and changed our roomat no cost because we had a disabled person in our party and the original room had a tub that we couldn't make work. They changed us to a walk in shower with a shower chair.

Stayed 2 nights in Jul 2024

8/10 Good

Rodney

3 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

8/10 Good

Joey

24 Jun 2024

Stayed 3 nights in Jun 2024

10/10 Excellent

Patty

Travelled with family

14 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2024

10/10 Excellent

Giulia, Los Alamos

12 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

christine

Travelled with group

10 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Safe

Stayed 1 night in Jun 2024

6/10 Okay

Tom

Travelled with partner

5 Jun 2024

Liked: Cleanliness, amenities

Restaurant was good service, but food was subpar, disappointing breakfast buffet for $16

Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

26 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2024

8/10 Good

Daniel

25 May 2024

Stayed 2 nights in May 2024

10/10 Excellent

Johanna

Business traveller

24 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay - Great Service

I was in town for a work event the following day that was being held at the Roane State Community College. Staff were upbeat and welcoming during check in. The room was very comfortable. I enjoyed the pool which was quite nice. We had dinner in the restaurant. The food was good and the service was excellent. There was plenty of parking and the location is in a convenient area with many things nearby.

Stayed 1 night in May 2024

6/10 Okay

Christine

30 Apr 2024

Stayed 1 night in Apr 2024

10/10 Excellent

Ziad

30 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Reliable

Stayed 1 night in Apr 2024

10/10 Excellent

Annie

Travelled with family

28 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2024

10/10 Excellent

Christine, Johnson City

Travelled with family

26 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was at the Doubletree for an event, which included a banquet. The food was good, and the service was excellent. My friend ordered the vegetarian option and was surprised to receive a lovely pasta dish with red sauce and vegetables. The hotel is very nice, and the staff were friendly and helpful. Exceeded my expectations.

Stayed 1 night in Apr 2024