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Timber Ridge Lodge and Waterpark

3.5 star property

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Photo gallery for Timber Ridge Lodge and Waterpark

Water park
Golf
View from room
1 bedroom, premium bedding, pillow-top beds, iron/ironing board
1 bedroom, premium bedding, pillow-top beds, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
7020 Grand Geneva Way, Lake Geneva, WI, 53147
  • Moose Mountain Falls Waterpark
    ‪1 min walk‬
  • Lake Geneva Cruise Line
    ‪5 min drive‬
  • The Mountain Top at Grand Geneva Resort
    ‪12 min drive‬
  • Kenosha, WI (ENW-Kenosha Regional)
    ‪38 min drive‬

Room options

View all photos for 1 Bdrm Countryside - 4 waterpark pass

1 bedroom, premium bedding, pillow-top beds, iron/ironing board

1 Bdrm Countryside - 4 waterpark pass

  • 70 sq m
  • Studio
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bdrm Countryside - 6 waterpark pass

1 bedroom, premium bedding, pillow-top beds, iron/ironing board

2 Bdrm Countryside - 6 waterpark pass

  • 90 sq m
  • Studio
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Property amenity

Holiday Inn Club Vacations at Lake Geneva Resort by IHG

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (873)
The price is €122
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Holiday Inn Club Vacations at Lake Geneva Resort by IHG

About this property

Timber Ridge Lodge and Waterpark

Family ski aparthotel with full-service spa
Enjoy the slopes and an indoor pool at Timber Ridge Lodge and Waterpark during the winter, and return in the summer for a round at the aparthotel's golf course. Each apartment boasts a fireplace and a jetted bath, while offering a dining area and a sitting area. Guests will find a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Housekeeping is available on request.
Timber Ridge Lodge and Waterpark offers 223 accommodations with fireplaces and coffee/tea makers. Rooms open to patios. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with in-room jetted baths, complimentary toiletries and hairdryers.

37-inch LCD televisions come with premium cable channels. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, an indoor tennis court, a health club and a sauna.

Children aged under 6 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

WELL Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at Timber Ridge Lodge and Waterpark. During your stay, you're just a quick walk from Moose Mountain Falls Waterpark. You'll find features such as free self-parking, plus a full-service spa and an indoor pool. This comfortable aparthotel has 223 apartments over 4 floors. Each apartment offers in-room jetted baths and a kitchen.
  • Each apartment offers a kitchen, a fireplace and a patio
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Splash around at the free water park with a lazy river or swim in the indoor and outdoor pools
  • Indulge with massages, body treatments or body wraps at WELL Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, an outdoor tennis court and a gym
  • Guests have great things to say about the family-friendly amenities and the helpful staff
  • Steps from Moose Mountain Falls Waterpark and 8 minutes on foot from Dan Patch Stables
Have fun with on-site winter activities, including downhill skiing, snowboarding and ice skating, and in warmer months enjoy a round of golf at the on-site golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the aparthotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. This ski aparthotel also offers an indoor pool, an outdoor pool and a children's pool. Free self parking is available.

This 3.5-star Lake Geneva aparthotel is smoke free.

Smokeys Bar-b-que House – This family restaurant serves breakfast, lunch and dinner. A children's menu is available.
Hungry Moose Food Court – This poolside buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing on site
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski lifts nearby
  • Ski storage

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Lifeguards
  • Manicures/pedicures
  • Massage
  • Outdoor pool
  • Outdoor treatment areas
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Restaurants on site

  • Hungry Moose Food Court
  • Smokeys Bar-b-que House

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Paper towels
  • Water dispenser

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: USD 16.28 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 37-inch LCD TV with premium cable channels

Outdoor areas

  • Patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3,498 square feet of conference space
  • Business centre
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Vending machine
  • Wedding services

Location highlights

  • In a regional park
  • In a rural location

Things to do

  • 36-hole golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Downhill skiing
  • Fitness classes
  • Free water park
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Ice skating
  • Indoor tennis court
  • Mini golf
  • Outdoor tennis court
  • Pro golf shop
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Snowmobiling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 223 units
  • 4 floors
  • Banquet hall
  • Bicycle rentals
  • Housekeeping (on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.28 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 37.98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Nearby fitness centre access
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Spa access
  • Hot tub access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 16.28 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 24 May and close on 02 September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Timber Lodge
Timber Ridge Lodge
Timber Ridge Lodge & Waterpark
Timber Ridge Lodge & Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark
Timber Ridge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark Geneva
Timber Ridge Lodge and Waterpark Aparthotel
Timber Ridge Lodge and Waterpark Lake Geneva
Timber Ridge Lodge and Waterpark Aparthotel Lake Geneva

Timber Ridge Lodge and Waterpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1463 out of 2727 reviews
Rating 8 - Good. 799 out of 2727 reviews
Rating 6 - Okay. 266 out of 2727 reviews
Rating 4 - Poor. 115 out of 2727 reviews
Rating 2 - Terrible. 84 out of 2727 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sonia Garcia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The communication with front desk was the worse had to ask for things numerous times before it got done, sofa bed did not work had to wait an hour before anyone came out to fix. Not the best service at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Noel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

lynzie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay! Would definitely come back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Babette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for family.
Stayed 1 night in Dec 2024

10/10 Excellent

Maryann

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was Great
Stayed 1 night in Dec 2024

10/10 Excellent

Rasha

Liked: Cleanliness, property conditions & facilities
Very family friend
Stayed 4 nights in Nov 2024

6/10 Okay

David

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lynn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property is fun for littles. Needs some updating in the rooms. Old and beat up appliances. Carpet needs cleaning. Overall, we enjoyed ourselves.
Stayed 1 night in Dec 2024

10/10 Excellent

Syed

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Elvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Holiday decorstions was beautiful and bright
Stayed 1 night in Dec 2024

8/10 Good

cheryl

Liked: Cleanliness, property conditions & facilities
The restaurant was very under staffed & not trained to take care of guests properly. We waited over1 1/2 hours! For breakfast & 2 out of 9 of us never got our food until everyone else left ! This impacted our waters park time and check out (which they did extend one he of check out, but we never got to enjoy the time we planned to spend with our family having fun. Also, they did comp us….when we complained. I believe your restaurants should open before 9 am, if you want to make money & serve the families who are up at 7 in the am. Or need to leave by check out!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Anibal

Liked: Cleanliness, property conditions & facilities
Great family place
Stayed 3 nights in Nov 2024

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There were many things that really set Timber Ridge, and the Grand Geneva Resort, apart from others. First, and most importantly, the staff. I had the pleasure of interacting with a number of staff. I found the ice machine was broken on our side of the hotel. I ran into a Josh, who I believe was the Water Park Supervisor, and he offered to show me where the other machine was. As we walked he said he would be perfectly happy running into culinary and filling it up there for me instead (after telling me where the guest one was). The savings in steps was negligible, but I saw this extra effort from Josh throughout our stay. He seemed to always be around, checking on staff and guest needs alike. I never once saw him with anything less than a pleasant disposition. Super-freaking-star right there. I also had the opportunity to work with both Sandra at the front desk (Grand Geneva) and Arlene (events) at the end of our trip as well. Both of them were absolute delights. Personable, funny, kind, and completely without pretense of any sorts. They were genuinely wonderful and bookmarked our trip beautifully. Rooms were clean, well organized, and with all necessary items (we did need to ask for a blanket for the pull-out couch as well as a packet for the dishwasher, but both were delivered expediently). Moose and Maple was arguably my favorite meal of the trip and it was also the least expensive. A lot of great menu options there and they were more than accommodating. Great stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Leonat

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

SHARBEL

Travelled with family
Stayed 1 night in Nov 2024

8/10 Good

Hannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Our room was just a few minutes from the waterpark. It made it easy with the little ones to get to and from the park. The hotel has a cozy vibe. The one bedroom was cozy and had plenty of room to spread out.
Stayed 1 night in Nov 2024

2/10 Terrible

Breanna

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Room wasn’t in very good condition
Stayed 1 night in Nov 2024

10/10 Excellent

Krystle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rafal

Travelled with family
Liked: Cleanliness, room comfort
Fun, fun and one more time fun.
Stayed 2 nights in Nov 2024

4/10 Poor

Stephen

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Marek

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Overall Ok for family with kids but they should renovate and definitely clean the place The amount of dust everywhere and rooms in really poor conditions
Stayed 1 night in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Floritza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect day or two day get away for the family. Love how the place had activities for the kid's. Outside from the floor. Everyone is so friendly. Just an amazing family oriented place.
Stayed 1 night in Nov 2024