2/10 Hirveä
Patrick
Liikematkailija
25.9.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
So I checked in late after letting them know I'd be late because of the plane. Went to my room went to sleep because I was tired. Was awoken by the alarm of fire. I got dressed went out super water leak water everywhere. All the people in the hotel are outside it's 3:00 in the morning. About 5:00 in the morning they let us back in. I'm tired I go to sleep wake up about 9:00 9:30 maybe. Go out no one's in the hotel. I turn the water on of course there's no water. I've been traveling all day so I need a shower. I go downstairs to the desk. One young lady is there. I tell her what can you do I need to take a shower what's going on. She tells me there's no water. No apology she doesn't even offer me a water to buy or anything. I asked how long will it be. She's not sure. I have business. I tell her this is not acceptable I'm going to have to find another accommodation can you help me. She looks in the computer and takes a long time just looking. Can you find me a hotel that will accommodate me because of this emergency. She doesn't know. I have to speak to the manager and I asked for a refund I'm going to check out at this point I'm getting no help. I get on the phone with Wyndham. They give me another location another La Quinta at Grand prairie for more money than I'm already paying. I asked for accommodation at the other La Quinta she tells me something about the owner wouldn't accept that. I said a water pipe busted at one of your location can you help me out. No. Horrible!
Patrick
Yöpyi 5 yötä syyskuussa 2024