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The staff was very friendly and welcoming. The entire place was VERY clean, and the room was comforting and inviting. We didn't get a chance to check out the indoor pool, but the breakfast and breakfast area was a great start to our day. I will definitely stay here again when in town as well as suggest to others.
The only, and I mean absolute only aspect of my stay that wasn't perfect is the fact that the suite was not comparable in size to my default experience of "suite" from other hotels in this price range. The suite photo online was nowhere to be found at this location. Online, it was L shaped where the office section of the room was private from the beds. The suite we were in was no bigger than a regular room in my opinion and I have stayed in many hotels across the entire US. Everything else was perfect.
I called and asked if the pool was heated first they said yes. Booked the pool was cold. They gave the excuse there was alot of people in it today. Give it 30 mins. Never heated up.
Clean room. Close to some shopping and dining options. Only reason I gave 4 stars is that housekeeping never came into our room to replace towels/trash. We stayed for 3 nights and I did have the privacy sign on the door for the majority of the day on Friday, but on Saturday I removed the privacy sign mid morning in hopes they would come in to replace dirty towels while we were gone during the day. Unfortunately they did not. Could’ve just been a simple mistake or miscommunication due to the privacy sign on the door early in the morning. Otherwise we had a lovely stay!