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City Hotel Derry

4.0 star property

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Photo gallery for City Hotel Derry

Front of property
Combined shower/bathtub, free toiletries, hair dryer, towels
Executive Double Room, 1 Queen Bed | Hypo-allergenic bedding, blackout curtains, bed sheets
Junior Suite | Living room | Flat-screen TV
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Millennium Forum
    ‪7 min walk‬
  • Museum of Free Derry and Bloody Sunday Memorial
    ‪8 min walk‬
  • Derry City Walls
    ‪11 min walk‬
  • Londonderry (LDY-City of Derry)
    ‪29 min drive‬

Room options

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed | Hypo-allergenic bedding, blackout curtains, bed sheets

Executive Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Double & Single)

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room (Double & Single)

  • 16.9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Hypo-allergenic bedding, blackout curtains, bed sheets

Standard Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, blackout curtains, bed sheets

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Standard Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, blackout curtains, bed sheets

Superior Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Junior Suite Penthouse

Executive Junior Suite Penthouse | Hypo-allergenic bedding, blackout curtains, bed sheets

Executive Junior Suite Penthouse

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub | Hypo-allergenic bedding, blackout curtains, bed sheets

Standard Double Room, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Derry - Londonderry by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (668)
The price is €158
for 1 room
includes taxes & fees
11 May - 12 May
Holiday Inn Express Derry - Londonderry by IHG

About this property

City Hotel Derry

Boardwalk/promenade hotel with fitness centre and steam room
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a conference centre are on-site.
City Hotel Derry offers 158 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at City Hotel Derry. During your stay, you're just a quick walk from Guildhall. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Steps from Guildhall and 4 minutes on foot from Derry Visitor and Convention Bureau
City Hotel Derry offers its guests a kids' pool, an indoor pool, a steam room, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3842 square feet (357 square metres) and includes a conference centre. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at City Hotel Derry.

This 4-star Londonderry hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.
Thompsons – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Coppins Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 14 per day); discounts available
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coppins Bar
  • Thompsons

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (3,842 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On a river
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Lift (231 centimetre wide door)
  • Raised toilet seat (51 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (188 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 24 February 2025 to 14 July 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.00 per person
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Outside food is not permitted on the premises.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

City Hotel Derry Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1005 reviews
Rating 8 - Good. 310 out of 1005 reviews
Rating 6 - Okay. 111 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We arrived checked in , no issue, room no issue and then down to the pool. The pool and changing rooms like the whole place is dated and bit run down. The main issue was we sat in the bar for food at 6.45 and went to get a drink and was told someone would come and take our order. 45 mins passed and we approached staff again and our order was then taken but after waiting and hr we asked was the food nearly ready and it arrived in 5mins stone cold and soggy burger bap as if the food was ready 45mins ago and left sitting there until be asked. We did complain and speak to the manager who did get new food for us in 20mins and then we waited a further hr until plates were collected and desert order taken but never came back to clear the table and we waited a further 45mins on brownie and ice-cream and when we asked about it 2 more times it came out and the brownie was cold so all in all a terrible experience. Kust like forgotten about each time and breakfast was just ok. Wont be rushing back
Stayed 1 night in Jan 2025

6/10 Okay

Marie

Stayed 1 night in Jan 2025

10/10 Excellent

Sorcha

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Would definitely stay again

Staff were so friendly and helpful .. big beautiful rooms ... very clean and comfortable ... lovely breakfast .. excellent location ... staff are all great
Stayed 1 night in Jan 2025

6/10 Okay

Jeanette

Travelled with family
Disliked: Property conditions & facilities
Service second to none staff couldn’t have been more helpful. For a 4 star hotel the areas are not up to scratch. The swimming pool area seemed grubby and the changing area was an absolute disgrace with half the lockers not working and many without actual doors. Also there is no private areas to change which I was shocked at as not everyone likes to change in public. The fact that the towels barely fit my 10 year old in this area as well was disappointing. Our room was clean and a great size. Everything you need was there. The tables etc definitely have seen better days and in need of an update. Being from the city originally I have stayed in a few of the hotels in town and this would not be the top of my list to stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Barry

Travelled with partner
Liked: Staff & service, amenities
I would say there is nothing unique about the city hotel, we have stayed a few times in the hotel in the past the last time being in December Unfortunately the room we stayed in is in dire need or a complete upgrade, the worst bed i have ever slept in, the bar area and the restaurant are still very good and as for the staff they couldn't do enough for you Rooms definitely need refurbished hopefully the new owners will get this sorted
Stayed 1 night in Dec 2024

8/10 Good

Mark

Stayed 1 night in Jan 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel shame about the food

We booked the breakfast, it was awful, bacon could not be cut it was so tough and the sausages were like large frankfurters. We had a meal later that night in the bar and it wasn't great either.
Stayed 1 night in Jan 2025

2/10 Terrible

Michelle

Disliked: Staff & service
Broken chair in room. Very slow unattentive service. No reply to concerns relayed to staff
Stayed 1 night in Jan 2025

8/10 Good

Colleen

Travelled with group
Liked: Cleanliness, staff & service
This property is all about the location. Rooms could do with an upgrade but you are really only there to sleep. It’s close to everything and has great views of the river foyle and peace bridge. The staff are exceptional and incredibly friendly. I would definitely recommend this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very central to shops restaurants and bars. The staff were all so friendly and helpful. We had a fabulous breakfast in the morning. Looking forward to our next stay .
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2025

8/10 Good

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

hugh

Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were fantastic and the security staff were also fantastic thanks lads
Stayed 1 night in Jan 2025

8/10 Good

Pranshul

Liked: Cleanliness, staff & service, property conditions & facilities
Wonder family oriented hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

ruth

Stayed 1 night in Jan 2025

8/10 Good

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and close to everything
Stayed 1 night in Dec 2024

6/10 Okay

George

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Dale

Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024