Comfort Inn Matteson - Chicago - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym

Breakfast included

Housekeeping

24/7 front desk

Air conditioning

Laundry

Explore the area

5210 West Southwick Dr, Matteson, IL, 60443

Hanger Clinic
18 min walk
Franciscan St. James Health - Olympia Fields
6 min drive
Franciscan Health Olympia Fields
7 min drive
Chicago, IL (MDW-Midway Intl.)
48 min drive

Room options

Premium bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

28 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

28 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

28 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

28 sq m
Sleeps 2
1 King Bed

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

8 Dec - 9 Dec

Breakfast included

Parking included

Free WiFi

Air conditioning

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Comfort Inn Matteson - Chicago

Suburban hotel with free breakfast and fitness centre

This smoke-free hotel features a fitness centre, a meeting room and laundry facilities. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and a garden.

Comfort Inn Matteson - Chicago offers 104 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Matteson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Matteson - Chicago. During your stay, you'll be within walking distance of Hanger Clinic. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

Free continental breakfast served daily
Free WiFi
Free self-parking
Amenities include a front desk safe, a meeting room and a computer
On-site recreation includes a gym
8 minutes by car from Coyote Run Golf Course and 9 minutes from Hollywood Casino Amphitheatre

Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and a garden are also featured at the business-friendly Comfort Inn Matteson - Chicago. Self parking is free.

This Matteson hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available daily 6 AM to 9 AM

Family friendly

Free cot
In-room microwave
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
ATM
Laundry facilities
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)

Business services

Computer station
Meeting room

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking

3 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Desk
Free local calls
Free long-distance calls
Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Alcohol isn't served at Comfort Inn Matteson - Chicago.

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Comfort Inn Matteson - Chicago Reviews

7.0

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

10/10 Excellent

Marchelle

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 14 nights in Aug 2024

8/10 Good

Sharon

13 Aug 2024

Stayed 1 night in Aug 2024

4/10 Poor

Shaynae

Travelled with group

12 Aug 2024

Our wash clothes had pubic hairs on them so we had to go purchase wash rags and towels. Both bedding comforters had stains on them and the refrigerator was unplugged which caused the room to have a smell to it when we checked in. There were also a few nets on out room due to the trash in the hallway not being taken away as often as it should have. The room was ok besides the few issues we encountered

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family

12 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No return business!

The hallways and elevator smelled like marijuana everyday, the elevator was filthy and the property is in general disrepair. Hot water, but little to no water pressure in shower. Very old and definitely not a return visit.

Stayed 2 nights in Aug 2024

2/10 Terrible

Alvin

Travelled with family

11 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Jocelyne

Travelled with family

11 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

I didn’t like the fact that you had to request for your room to be cleaned. Trash containers by elevator and entrance door overflow for more than one day. My husband offered to the front desk to empty the garbage for them because it wasn’t a good look to see trash everywhere you turn. I will certainly remember that hotel in Matteson and never to use it again. We stayed in other Comfort Inn, they were not like that. Comfort Inn, Matteson, Ill need to revisit their corporate policies.

Stayed 5 nights in Aug 2024

8/10 Good

Angela

10 Aug 2024

Stayed 1 night in Jun 2024

4/10 Poor

William

Travelled with family

10 Aug 2024

Not good other guest have problems with their show

Had to have my card Reed for five times didn’t appreciate that and also the breakfast serve was only from six until nine normally would be six until 10

Stayed 2 nights in Aug 2024

6/10 Okay

Joy

Travelled with family

6 Aug 2024

Liked: Staff & service, amenities

The property was center to mostly everything---....first night--a couple was arguing very loudly --for about 4 hours--called manager--taken care of expeditiously. Young man playing music very loudly in his car Elevator floor --not clean Lock on hotel room could be reinforced--a simple chain on door

Stayed 2 nights in Aug 2024

2/10 Terrible

Melinda

29 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

If I could rate zero stars, that’s what this would be. Please, do yourself and your family a favor and avoid this property at all costs. Staff is TERRIBLE and refuses to assist their customers. Room felt damp. Blankets were grossly stained. 2 pillows per bed and refused to give us more nor would they replace the stained blanket. Front desk argued with us about having a microwave in our room and wouldn’t let us use the one on the main floor. And the best part is that my daughter forgot her clutch in the room with her keys. She noticed this after we got back to Michigan following a 5 hour drive. Called and they refused to mail it so she took the 10 hour drive back. When she got there, they refused give her her items. She had to call the police to get her wallet and keys back. THIS PLACE IS TERRIBLE!

Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

John

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The relaxing oasis

The front desk worker who checked me in was amazing and had a great personality. The room was very clean and relaxing. I just really enjoyed the comfort and I will definitely be back.

Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with partner

20 Jul 2024

Liked: Cleanliness

We requested and was granted early check in at 2pm. But when we got there. They said we had to wait until checkin. Which was at 4. We checked in almost 3pm. Wasn’t happy at all about that. Initial staff was very unhelpful. Secondary staff was more accommodating.

Stayed 1 night in Jul 2024

10/10 Excellent

Damin

19 Jul 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Gregory

Travelled with family

19 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

friendly service

Stayed 1 night in Jul 2024

8/10 Good

Judith

Travelled with family, Travelled with family and small children, Business traveller

17 Jul 2024

Liked: Staff & service, amenities

Rooms repainting

Stayed 4 nights in Jul 2024

2/10 Terrible

Elson

16 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I picked this place after accidentally booking a reservation at the Hampton for the wrong date. The main reason why I picked this place was 4.1 stars. Boy, do I feel stupid. First off, the main floor is just musty. I thought it was someone's BO and wrote it off as such. The room...I almost went home after seeing it. It looks run down (the webs/dust in the corners of the ceiling haven't been cleaned in god knows how long), the hard floors were somehow greasy from the cleaning supplies (I never let my bare feet nor socks touch the floor or carpet), and there were stains on the sheets and blankets. I slept in my clothes on top of my hoodie (I did not get under ANY covers) and thankfully didn't get any bedbugs and didn't see any roaches throughout the night. The shower and toilet seemed clean and fine but that's just about the only positive about my room. If you have ANY other place to stay, stay there...not here. Some friends of mine booked across the way at the Quality Inn and despite the horrid rating and reviews, their rooms were much better than mine.

Stayed 2 nights in Jul 2024

8/10 Good

Gregory L

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Leaving a cash deposit until check out should be mentioned somewhere in the reservation process and not be a surprise at check-in...thanks

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family

15 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay...

The rooms were very much outdated. The curtains were old and had mold spots, thd carpet in our room was damp and smelled, the walls had previous water damage and there was mold on the wall near the vent exchange plus it looked like it had never been cleaned. The bed springs poped everytime you and moved and the bathtub rocked forward. The door to the room stuck and to top it all off the elevator quit working also while there. I dont see how this hotel ever got a star greater than 2. The staff was even useless. At checkout was told they coukdnt even orovide us with a receipt since we booked our roons through a 3rd party. Which is mighty strange since we questioned the front desk why we boojed 2 of the exact roons but were charged different amounts for each

Stayed 3 nights in Jul 2024

2/10 Terrible

Essaid

Travelled with family and small children

15 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

No beach area, room was leaking in the middle of the night . The elevator was broken the night we arrived. This property doesn’t give vacation vibes at all. The restaurant we tried were not that great

Stayed 1 night in May 2024

6/10 Okay

Larry

Travelled with family

15 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Elevator wasn’t working when we arrived. The back door was open lock was tampered with preventing it from locking leaving access to the hotel for anyone without having to go past the front desk.

Stayed 1 night in Jul 2024