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DoubleTree Suites by Hilton Hotel McAllen

4.0 star property

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Photo gallery for DoubleTree Suites by Hilton Hotel McAllen

Reception
Reception
Exterior
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Indoor pool, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Gym
  • Room service

Explore the area

Map
1800 S 2nd St, McAllen, TX, 78503
  • McAllen Medical Center
    ‪4 min walk‬
  • La Plaza Mall
    ‪17 min walk‬
  • 17th Street Entertainment District
    ‪3 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

  • 120 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms (Conference Table)

Suite, 2 Bedrooms (Conference Table) | Reception

Suite, 2 Bedrooms (Conference Table)

  • 104 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Multiple Beds

Bathroom sink

Suite, Multiple Beds

  • 51 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds (Conference Table)

Suite, 2 Double Beds (Conference Table) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Double Beds (Conference Table)

  • 87 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Embassy Suites by Hilton McAllen Convention Center

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.6 out of 5, Wonderful, (1048)
The price is €154
for 1 room
includes taxes & fees
12 May - 13 May
Embassy Suites by Hilton McAllen Convention Center

About this property

DoubleTree Suites by Hilton Hotel McAllen

Family-friendly hotel with free airport shuttle and free local area shuttle
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
DoubleTree Suites by Hilton Hotel McAllen offers 262 accommodations with video game consoles and a safe. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree Suites by Hilton Hotel McAllen. During your stay, you're just a quick walk from Rio Grande Regional Hospital. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and a sauna
  • Just a 2-minute drive from La Plaza Mall and a few minutes from McAllen Convention Center
  • Free airport, shopping centre and local-area shuttle service
DoubleTree Suites by Hilton Hotel McAllen offers its guests a kids' pool, an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 5759 square feet (535 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly DoubleTree Suites by Hilton Hotel McAllen. You'll have access to the indoor pool and health club at a partner property. An area shuttle within 2 mi and A roundtrip airport shuttle (available on request) are free. Free self parking is available.

Smoking is allowed in designated areas at this 4-star McAllen hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
DoubleTree Suites by Hilton Hotel McAllen has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 9:00 AM to 5:00 PM on request
  • Free area shuttle up to 2 mi
  • Area shuttle
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: USD 13 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,759 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 13.00 for adults and from USD 7.00 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel McAllen
Embassy Suites McAllen
McAllen Embassy Suites
DoubleTree Suites Hilton Hotel McAllen
DoubleTree Suites Hilton McAllen
DoubleTree Suites by Hilton Hotel McAllen Hotel
DoubleTree Suites by Hilton Hotel McAllen McAllen
DoubleTree Suites by Hilton Hotel McAllen Hotel McAllen

DoubleTree Suites by Hilton Hotel McAllen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 612 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Domingo

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nishi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a girls trip n feel safe around the area love to visit again and they have Starbucks that’s plus point for me love it
Stayed 2 nights in Jan 2025

10/10 Excellent

Virginia, New Iberia

Stayed 1 night in Jan 2025

8/10 Good

Raquel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Nice place but the cocktail lounge was closed which I was looking forward too. Pool was very comfortable. Heated pool.
Stayed 1 night in Jan 2025

10/10 Excellent

Payton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Woken up

Customer service was awesome hotel room and lobby super clean top notch..But woken up the next day at 7:30am morning lawn care service cutting grass loud blowers and ect. I was at the 4th floor..
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2024

8/10 Good

María

Liked: Cleanliness, staff & service, amenities
The rooms can have an update. The parking it’s very inconvenient. People don’t fallow rules in the parking lot. A lot of police officers stays there so you will be safe. I suggest to give them an area to park.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daisy

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Always love coming back and our stay is better than the last. Goes without saying our first stay was exceptional.
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Julian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Leidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Upon check in, we got to room and we noticed it was warm, we lowered the ac and left for dinner around 8pm, came back around 2:30am and the room was still hot, ac was not working, took another 20 minutes to be switched rooms. 2nd stay here and it’s the second time they have to move us because of ac issues. Such a beautiful hotel, but it’s inconvenient having this problem. Won’t be staying here anymore.
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Super clean, just a beautiful hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, amenities
This is our second time here and it never disappoints... great staff, ample rooms , clean and good price.
Stayed 1 night in Dec 2024

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay and the hotel was incredible!
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service

Meh

The hotel is okay. My room kinda smelled like smoke and had a weird stain on the ceiling (I hope it was ketchup). The bed was needing a better pad on it. So, meh. Better than some, but nowhere near excellent as far as property maintenance goes. Could use a renno and new mattress wear
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Xavier

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to change the dates within 12 hours of booking and they wouldn't help or change the dates. Just took the money and gave the middle finger! It is hard to see a company in the service and hospitality business be so inhospitable. Never again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Laurie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!!

Have stayed there many times. Very consistent!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Efosa

Stayed 1 night in Nov 2024