Varaa lemmikkiystävällinen hotelli kohteesta Midtown

"I stayed 5 nights. There was no warm water in the shower any morning. I got one night cash compensation for that as they were not able to fix the warm water. The room was cleaned once during my 5 night stay. Afterwards I found that hotel had charged an unmotivated charge of 261 USD om my CC without any authorization. Now, I have tried to get this sum returned during weeks trough mails to hotel and also trough hotels.com. Still, I have not received any explanation or receipt for why the hotel has charged my credit card without authorization. As the next step I will now file a criminal complaint against the hotel for payment fraud."

" Hi! We arrived to hotel around 5:20pm and did our check in. We were suprised when they said that they don’t have room available. After discussion they promised the room for us if we wait 5 minutes. We ended up waiting almost an hour and our room was still not ready. So they ended up giving us different and lower grade room than we booked. We are not happy how they handled the situation and we are expecting to get compensation at least amount of parking for two nights. We missed the meeting we had for the night because of bad customer service. "