The Kartrite Resort & Indoor Waterpark

4.0 star property

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Photo gallery for The Kartrite Resort & Indoor Waterpark

Waterslide
Fitness facility
Lobby
Property grounds
2 bars/lounges, poolside bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Breakfast available

Explore the area

Map
555 Resorts World Drive, Monticello, NY, 12701
  • Concord Monster Golf Course
    ‪7 min walk‬
  • Resorts World Catskills
    ‪7 min walk‬
  • The Kartrite Resort & Indoor Waterpark
    ‪5 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪48 min drive‬

Room options

Family Suite, Multiple Beds (4 Waterpark Passes)

  • 46 sq m
  • Sleeps 8
  • 4 Single Beds, 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite, 2 Bedrooms, Accessible

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms (4 Waterpark passes)

  • 79 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Junior Suite, Multiple Beds, Balcony (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Balcony

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Family Suite, Multiple Beds, Accessible, Balcony (Bunkroom)

  • Sleeps 8
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, Balcony, Corner

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Suite, 3 Bedrooms, Balcony, Corner

  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, Patio, Corner

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Patio

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Deluxe Suite, 2 Bedrooms, Balcony

  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms, Balcony (4 Waterpark Passes)

  • 79 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Grand Suite, 2 Bedrooms, Accessible, Balcony (Corner)

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Junior Suite, Multiple Beds (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed, Patio (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Multiple Beds, Patio (4 Waterpark passes)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, Multiple Beds (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Patio (4 Waterpark Passes)

  • 79 sq m
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Family Suite, Multiple Beds, Patio (4 Waterpark Passes)

  • 46 sq m
  • Sleeps 8
  • 1 Double Sofa Bed, 4 Single Beds and 1 King Bed

Family Suite, Multiple Beds, Balcony (4 Waterpark Passes)

  • 46 sq m
  • Sleeps 8
  • 4 Single Beds, 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

The Kartrite Resort & Indoor Waterpark

Family-friendly hotel with 5 restaurants and bars/lounges
This smoke-free hotel features 5 restaurants, an indoor pool and an outdoor pool. Other amenities include 2 bars/lounges, a 24-hour health club and a poolside bar.
The Kartrite Resort & Indoor Waterpark offers 324 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries.

Smart televisions are featured in guestrooms. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a lazy river, a waterslide, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Kartrite Resort & Indoor Waterpark. During your stay, you're just a quick walk from Resorts World Catskills. Enjoy features like 5 restaurants, 2 bars and an indoor pool.
  • Drinking and dining options include 5 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the indoor and outdoor pools
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a sauna and a playground
  • Guests have great things to say about the clean guestrooms and the family-friendly amenities
  • Within a 10-minute walk of Resorts World Catskills and Concord Monster Golf Course
The Kartrite Resort & Indoor Waterpark offers its guests a kids' pool, an indoor pool, a lazy river, and a waterslide. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business centre and meeting rooms. An outdoor pool, a 24-hour health club, and a sauna are also featured at the family-friendly The Kartrite Resort & Indoor Waterpark.

This 4-star Monticello hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Harvey’s Wallbanger – On-site restaurant. Guests can enjoy drinks at the bar.
Surfside Grill – This restaurant is located by the pool. Open daily.
Bixby's Derby – On-site restaurant. Open daily.
The Highline – This restaurant only serves light fare. Open daily.
Eat.Eat.Eat – On-site buffet restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bixby's Derby
  • Eat.Eat.Eat
  • Harvey’s Wallbanger
  • Surfside Grill
  • The Highline

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Hiking/biking trails
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • IPod dock
  • Smart TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 25.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 63.72 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Parking
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 25 for adults and USD 0 to 15 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kartrite Resort Indoor Waterpark Monticello
Kartrite Resort Indoor Waterpark Monticello
Kartrite Indoor Waterpark Monticello
Resort The Kartrite Resort & Indoor Waterpark Monticello
Monticello The Kartrite Resort & Indoor Waterpark Resort
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort Indoor Waterpark
The Kartrite Hotel Indoor Waterpark
Kartrite Resort Indoor Waterpark
Kartrite Indoor Waterpark
Resort The Kartrite Resort & Indoor Waterpark
The Kartrite Indoor Waterpark
The Kartrite Resort Indoor Waterpark
The Kartrite Resort & Indoor Waterpark Hotel
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort & Indoor Waterpark Hotel Monticello

The Kartrite Resort & Indoor Waterpark Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 630 out of 1289 reviews
Rating 8 - Good. 266 out of 1289 reviews
Rating 6 - Okay. 174 out of 1289 reviews
Rating 4 - Poor. 101 out of 1289 reviews
Rating 2 - Terrible. 118 out of 1289 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Amenities, property conditions & facilities
Loved my stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

marcela, east elmhurst

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was able to get an early check-in and start the fun at the water park. Room was really nice, booked the two bedroom balcony suite. Got an upgrade to the courtyard view. Seen poor reviews about food and service, but we enjoyed our meals and had no issue with service. Stayed on a Saturday night, so main "complaints" are that most restaurants only opened after 4pm, some areas of the water park were temporarily closed, and even though we had access to the water park on our check out date, the water park opens right at check out time which wouldn't have given us a chance to shower in our afterwards. Wish the water park opened earlier so we could've enjoyed it for a bit before checking out. All in all, it was a good stay and will definitely be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Madalena

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Donata

Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately we will never go back and advise other families to stay clear. They have cockroaches in the rooms (yes more then one roach) we brought it to front desk they did absolutely nothing. So at 10pm I’m not looking to argue I packed my kids up and home we went because no way no how am I having cockroaches crawling on my kids or their things. This is a huge issue. Not only does this mean this place is dirty but it’s seriously not cleaned properly at all. Now let’s talk about front desk help. ZERO Mel and Gloria stared at me like I was crazy for being so upset and against zero help they all walked away told me mangers aren’t in until noon. No refund because I booked through Expedia. Totally fine I’ll call Expedia but the lack of care and concern is crazy. I will NEVER return and we are local residents. BEWARE

10/10 Excellent

Yirleidys

Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Palermo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 hour wait for restaurant on a Saturday night.
Stayed 1 night in Dec 2024

6/10 Okay

Damian

Travelled with family and small children
Okay
Stayed 1 night in Dec 2024

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs.
Horribly understaffed, all employees have all been hired within the last 2 weeks. Food service in all restaurants was 45min wait from ordering. Nancy is quite rude. Portions of waterpark would close down unexpectedly for 3-4 hours. Our room had no comforters or blankets. When requesting a refresh for our room we were told ok, then it’ll be 30.00, we agin said ok, but it never happened. The Santa Claus for pictures smelled of alcohol and had a fake beard. After all the complaints and bad service when I requested discounts for poor service in written form to the manager, I have yet to hear a response. This place should be forced out of business. Our 8!yer olds birthday was ruined.
Stayed 2 nights in Dec 2024

2/10 Terrible

Sarely

Travelled with family, Travelled with family and small children
The rooms are tiny so inconvenient even for a small family. Won’t be coming again.

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my kids enjoyed the arcade and waterpark . I love that arcade had many options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephany, New York

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Dec 2024

6/10 Okay

Brian

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Slightly dissatisfied
Newer facility and rooms, plenty of activities to keep kids busy age 2-16. The service we received from all of the food attendants was definitely sub-par, they’re surely overwhelmed by the volume of guests. Food availability was not the best either 4 different places to eat yet the operating hours were very scattered. We experienced a cleanliness issue with our bed on the first night, it appeared the sheets had not been changed and someone wet the bed prior. This was very disappointing and we brought it to the housekeepings attention, they did change the bed linings but it was still nasty to think about. Other than that we had a good time with the activities not just the waterpark, and will most likely give this resort another try in the future.
Bed wetting spot
Dirty pillows
Obstacle course
Stayed 2 nights in Nov 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great smaller indoor waterpark. Good for an overnight stay with kids.
Stayed 1 night in Nov 2024

4/10 Poor

Giovanna

Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Stayed 1 night in Nov 2024

10/10 Excellent

Nereida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over everything about it very nice and comfortable beds. Downside not a lot of dining options available most were closed.
Stayed 1 night in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Julissa

Disliked: Staff & service, property conditions & facilities
The room was nice and clean. There was curtesy coffee but no curtesy water for the coffee. The water park was half serviced. 3 rides were closed, unable to do zip line because it was closed, rock climbing was closed. The restaurant for dinner took over one hour to receive the food, staff were very inattentive. On top of waiting for an hour for food we didn’t get any utensils and took a long time to get someone’s attention to ask for some. Everything should have been cheaper for not having everything up and running for whatever reason they have.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerard, Wayne

Stayed 2 nights in Nov 2024