4/10 Huono
Diamante
Matkusti pienten lasten kanssa
20.8.2024
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys ja henkilökunta ja palvelu
I informed the front desk staff that the bedding was dirty. Her immediate response was “yeah it’ll be that way because you didn’t request room service.” I said we just checked in today what do you mean? It’s all wrinkled, obviously slept in and there’s blonde curly hair all on the sheet. She said oh sorry one moment. She went to the back and got new sheets and tried to hand it to me. I said “so you want me to change the bedding of the dirty room that you gave me?” She said “I didn’t give you that room I just got here. I’m the only one here so I can’t leave the desk and go change it for you. Give me one moment” after a couple minutes she said the best I can do is change your room. I smiled in an attempt to lighten the mood and said that’s great, thanks. When I went back to her to get the new room key she didn’t even look at me. She rudely set the keys down on the counter and said “there”. I didn’t realize at first she was trying to give me the keys. She then slid them a bit closer to me without saying anything. I said thank you for your help and she said “mhm”.
Diamante
Yöpyi 1 yön kesäkuussa 2024