Check in and check out were contactless, which made it very easy. However, we met the owner as she was tending to another unit. She was gracious and charming and provided lots of information about the area and recommendations for dining. Texts were answered within minutes. The unit was clean, convenient, cozy and comfortable. There is no kitchen, which we didn’t need/want anyway, but there is a small frig, a microwave and a Keurig stocked with lots of coffee pods. We enjoyed that tremendously!!! Couldn’t have asked for a better experience! We will definitely be back!!