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Candlewood Suites Newport News/Yorktown by IHG

2.5 star property

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Photo gallery for Candlewood Suites Newport News/Yorktown by IHG

Interior
Seasonal outdoor pool, pool umbrellas, pool loungers
Property amenity
Exterior
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
329 Commonwealth Dr, Yorktown, VA, 23693
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom (1 Queen Bed)

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds

Room amenity

Studio Suite, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Mobility)

Room amenity

Studio Suite, 2 Double Beds, Accessible (Mobility)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (2 Queen Beds)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms (2 Queen Beds)

  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (MOBILITY)

Hair dryer, towels, soap, shampoo

Studio Suite, 1 Queen Bed, Accessible (MOBILITY)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Roll-in Shower)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Roll-in Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Courtyard by Marriott Newport News Yorktown

  • Pool
  • Hot tub
  • Free airport shuttle
  • Parking included
4.3 out of 5, Excellent, (725)
The price is €94
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Courtyard by Marriott Newport News Yorktown

About this property

Candlewood Suites Newport News/Yorktown by IHG

Hotel in Yorktown with fitness centre and 24-hour business centre
This hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site. Weekly housekeeping is available.
Candlewood Suites Newport News/Yorktown by IHG offers 59 accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

This Yorktown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Candlewood Suites Newport News/Yorktown by IHG, you're just a quick walk from Hampton Roads Iceplex. Features include free WiFi in public areas and free self-parking, plus a gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 10 minutes by car from Christopher Newport University and 11 minutes from Langley Air Force Base
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Candlewood Suites Newport News/Yorktown by IHG offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A 24-hour business centre and coworking spaces are available. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Candlewood Suites Newport News/Yorktown by IHG. Self parking is free.

Smoking is allowed in designated areas at this Yorktown hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 80 lb per pet)
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Newport
Candlewood Suites Newport Hotel
Candlewood Suites Newport Hotel News/Yorktown
Candlewood Suites Newport News/Yorktown
Candlewood Suites Newport News Hotel Yorktown
Candlewood Suites Yorktown
Candlewood Yorktown
Yorktown Candlewood Suites
Candlewood Suites Newport News/Yorktown Hotel Yorktown
Candlewood Suites Newport News/Yorktown Hotel
Candlewood Suites Newport News/Yorktown Yorktown

Candlewood Suites Newport News/Yorktown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 163 out of 317 reviews
Rating 8 - Good. 81 out of 317 reviews
Rating 6 - Okay. 37 out of 317 reviews
Rating 4 - Poor. 19 out of 317 reviews
Rating 2 - Terrible. 17 out of 317 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

patricia

Everything they also have dove soap not other cheat soap I like it I will share. This place with family
Stayed 1 night in Nov 2024

2/10 Terrible

Frederick

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches roaches roaches in two different rooms assigned on the third floor 312 and first floor 102. And not just one roach but several with one having babies on its back! Disgusted me so much I just left and stayed at the Hampton Inn which was much cleaner. Not booking anymore hotels that have kitchenette’s because they do not clean them enough to eliminate roaches. Waiting on a refund requested but they will more than likely keep my money!!! Shameful!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attention to detail
Dusting is important because if left weeks on end dust will adhere to surfaces and will now need liquid cleaner.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Customer
Quiet, Clean, Courteous staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!
Very very nice room! For $150 a night I got a room with a kitchen, business desk, and couch. Fantastic room.
Stayed 2 nights in Oct 2024

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room (115) was right near the front lobby and the elevator. I could everyone coming through late night, which caused me to wake up several times throughout each night. I recommend that before assigning this room, please ask if the guest is okay to be near the lobby and elevator as there is more foot traffic than other rooms. Otherwise, I enjoyed my stay. Thank you!
Stayed 4 nights in Oct 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything we planned on doing
Stayed 8 nights in Oct 2024

10/10 Excellent

Lynette

Travelled with family, Travelled with group
Liked: Amenities
Stayed 1 night in Sep 2024

4/10 Poor

Stefanie, BELLE HAVEN

Stayed 14 nights in Aug 2024

4/10 Poor

Arfy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice and understanding but the rooms itself STUNK SO BAD . I MEAN THEY SMELLED REALLY BAD . The over all stay was okay . But I wouldn’t go back simply because the rooms stick and they were really dirty . There were stains ON THE CURTAINS . Like how . Stains on the floors , you do not want to bring a black light with you okay ?
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean but otherwise not worth the visit.
We arrived around 7 p.m., nobody was at the desk. We waited for 3-4 minutes and somebody walked behind the counter holding a bunch of laundry (looked like wet bedsheets) that she carried out of view. She came back to the counter and gave a basic version of customer service that doesn't get a complaint, but lacked a certain warm welcome that you hope for when visiting a new hotel. Sometimes it's artificial or it's phoned in. This time is was a bland mix of "I don't want to be here" but "I don't intend to get fired". It was the lowest version of adequate, but still adequate. The room smelled dank, like mold/mildew. Our noses adjusted and we would forget, until we went out and came back. It got worse every time, but we kept getting use to it. Probably should have switched rooms. The room itself, including linens, towels, kitchen, fridge, and bathroom, was pretty clean. There was somebody's smashed black sock or underwear we discovered under the corner chair when we were packing to leave. We left it there. The shower pressure was poor. Usable and disappointing. Pillow were made of a new kind of memory foam, the kind that are very puffy at first, but so flat when you lay your head down, all you have left are memories of what it's like to have had a pillow. The bed itself was super comfy, like sleeping on a dream. The hallway reeked of pot on day 1, but gone by day 2. We checked out earlier than originally planned. Checkout at 2 a.m. was A+ and that person was kind and sweet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, the staff was very friendly and helpful. The only negative comment I have. That our room smell like stale cigarettes.
Stayed 2 nights in Jun 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The suite was very clean and bed was comfortable. Kitchen had all necessary items, would stay there again. On the pricier side, for NNews this is oddly expensive.
Stayed 1 night in Jul 2024

10/10 Excellent

Toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

DeAna

Stayed 1 night in May 2024

6/10 Okay

Nadena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Korey

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

ELIZA

Stayed 3 nights in Jun 2024

8/10 Good

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

ko

Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to I64. The site was clean, quiet, and comfortable. It's a great place to stay.
Stayed 1 night in Apr 2024

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the space, suit is great. Clean, good shower. Only issues - Smelled very smoky in our room that was non smoking. Also, no water or ice in the hotel.

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