6/10 Okay
Susan
25 Aug 2024
Liked: Amenities
Disliked: Property conditions & facilities
Positives: -
we were able to bring our dog. Great area, very scenic for dog walking.
Easy to get in and out of property.
Seemingly very popular as many cars in the car park. Room cleaned, I.e, vacuuming, towel change and topping up tea making.
Negatives:-
Such a lovely building in a state of disrepair. Outside wooden window frames , paint badly flaking and rot starting. In the room, again the wooden window frames, paint flaking badly and covered in mould. The bathroom had mould growing on the ceiling and on the tile grout. The tiles were in need of replacement. The lower mirror had blotches on the glass. The toilet seat had hairs on it, looked like pubic hairs, otherwise the toilet and basin were clean.
On entering the bathroom, it smelt unsavoury, on further investigation, I realised the smell was coming up through the drains. I noticed this smell by the reception area too. The smell was not constant.
With regard to the mould in the bathroom, this could be remedied by the extractor fan being allowed to run much longer or preferably a new stronger fan.
The television did not work either, had sound, but the picture was very pale and could not be seen. Tried to use adjustment but they made no difference.
Problems reported to lady bar staff, lovely lady who wanted to be helpful but unable to help by allocating another room but hotel was full.
Susan
Stayed 2 nights in Aug 2024