6/10 OK
Kelly B.
28.8.2023
Family weekend
Starting off very disappointing! Ask for an early checkin and had no response. We did receive checkin info, so we went to condo an hour and half early. It wasn’t cleaned yet. So I called to let them
know. We left and came back at 4. Still not cleaned! We had to take pics send to Vacasa (no local person with this unit) waited another 2 1/2 hours. It was after 7:30 before we could go to room. Luckily my husband and I went to check and we could hear the cleaner person inside. All that to say NO ONE ever contacted us to make sure we had a place to stay for the night! NO ONE contacted us to to inform us the room had been cleaned. NO ONE informed us a water line had burst that morning, and the condo building had no water. Thankfully we had water the following morning.
Still 4 days later not a word from Vacasa.
The unit was nice, the view was beautiful and the location was great.
Main issue is you have no one local to help if you have a problem! From now own I will make sure there is a local manager for the property before I rent.
Kelly B.
Yöpyi 4 yötä elokuussa 2023