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Candeo Hotels Osaka Namba

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Candeo Hotels Osaka Namba

Sauna, hot tub
Sauna, hot tub
Sauna, hot tub
Front of property – evening/night
Corner Twin Room with City View, Non Smoking | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-2-5 Higashishinsaibashi, Chuo, Osaka, 542-0083
  • Dotonbori
    ‪3 min walk‬
  • Shinsaibashi-suji
    ‪6 min walk‬
  • Kuromon Ichiba Market
    ‪7 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪51 min drive‬

Room options

View all photos for Superior Queen Room, Non Smoking

Premium bedding, iron/ironing board, WiFi, bed sheets

Superior Queen Room, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King Room, Non Smoking

Premium bedding, iron/ironing board, WiFi, bed sheets

Deluxe King Room, Non Smoking

  • 18.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room with City View, Non Smoking

Deluxe King Room with City View, Non Smoking | Premium bedding, iron/ironing board, WiFi, bed sheets

Deluxe King Room with City View, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room with Sofa Bed, Non Smoking

Premium bedding, iron/ironing board, WiFi, bed sheets

Executive Twin Room with Sofa Bed, Non Smoking

  • 18 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Executive Twin Room with Sofa Bed, Super City View - Non Smoking

Premium bedding, iron/ironing board, WiFi, bed sheets

Executive Twin Room with Sofa Bed, Super City View - Non Smoking

  • 18 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, Non Smoking (Room types cannot be chosen)

Premium bedding, iron/ironing board, WiFi, bed sheets

Superior Room, Non Smoking (Room types cannot be chosen)

  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Executive Twin Room, Super City View - Non Smoking

Premium bedding, iron/ironing board, WiFi, bed sheets

Executive Twin Room, Super City View - Non Smoking

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Delux King Room with Sofa Bed, Super City View, Non Smoking

Premium bedding, iron/ironing board, WiFi, bed sheets

Executive Delux King Room with Sofa Bed, Super City View, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room, Non Smoking

Premium bedding, iron/ironing board, WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Corner Twin Room with City View, Non Smoking

Corner Twin Room with City View, Non Smoking | View from room

Corner Twin Room with City View, Non Smoking

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Room For 3 People, Non Smoking (Room types cannot be chosen)

Premium bedding, iron/ironing board, WiFi, bed sheets

Standard Room For 3 People, Non Smoking (Room types cannot be chosen)

  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

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includes taxes & fees
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About this property

Candeo Hotels Osaka Namba

Hotel with a full-service spa, a quick walk to Dotonbori
Along with a full-service spa, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Candeo Hotels Osaka Namba offers 496 accommodations with complimentary dressing gowns and complimentary slippers. Beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. Public bath/onsen services include an indoor public bath.
Our customers tell us they can't get enough of Candeo Hotels Osaka Namba's great location. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Dotonbori and 11 minutes on foot from Nipponbashi
Candeo Hotels Osaka Namba offers its guests a full-service spa. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Candeo Hotels Osaka Namba. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (JPY 3,200 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 1,650 for children

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Full-service spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • High-pile carpet in room
  • Lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: JPY 2000
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1650 for children
  • Covered self-parking fee: JPY 3200 per night (in/out privileges)
  • Early check-in fee: JPY 2000 (subject to availability)
  • Late check-out fee: JPY 2000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees apply to children 6 to 11 years old for breakfast when sharing existing bedding.
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Osaka Namba Hotel
Candeo Hotels Hotel
Candeo Hotels
Cano Hotels Osaka Namba Hotel
Candeo Hotels Osaka Namba Hotel
Candeo Hotels Osaka Namba Osaka
Candeo Hotels Osaka Namba Hotel Osaka

Candeo Hotels Osaka Namba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1001 reviews" "
Rating 8 - Good. 340 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

LIOR

Liked: Staff & service, amenities, property conditions & facilities
I like this brand because their stuff and the spa. I don’t know what happened this time with the cleaning level, it was not in the level I use too - mainly in the rooms and corridors. The spa cleanings was OK.
Stayed 3 nights in Oct 2024

10/10 Excellent

Calvin

Stayed 4 nights in Oct 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Oct 2024

8/10 Good

Chi-Tung

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very walkable and convenient area with lots of food and shopping options. It was also an easy walk from where the airport shuttle bus drops off. Stayed as a family of 4 (2 school aged children). Our room was very small, and the sofa bed is very hard. We were happy with the bathroom, but honestly could have done with fewer amenities because they take up precious counter space. The breakfast was great though, with sufficient options. Sky spa was fine, separated by gender. The outdoor bath was refreshing but the area could have used an extra bathroom.
Stayed 3 nights in Oct 2024

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

2/10 Terrible

Han R

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
***BE CAUTIOUS*** My girlfriend and I left 2 days early from our stay due to loud noises throughout the day and night. You can hear the next door and people above talking/walking. Ceilings are low so the noise coming from upstairs was extra loud. When we booked our stay it says we had a choice to choose 2 large twin or a queen bed but when we got there they said I didn't have a choice and just received the twin bed room. The bed was not comfortable and our sheets were never changed. My girlfriend and I got bug bites all over our legs and feet's. We had originally booked a 4 night stay but we left 2 days/1 night early because we couldn't deal with the issues during our vacation. We would have left sooner but we already booked our bullet train for the end of our stay so we tried to tough it out. We couldnt handle it anymore so we just ended up buying new tickets so we can leave earlier. Pros - the hotel is a short walk from dontonburi nightlife and food. -There is a freezer in the fridge.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Terrible reservation system I've ever seen
I had no idea my reservation would have been made so imperfectly. My family consists of 2 adults and 2 children, and although I entered the ages of each child at the time of reservation, neither Candeo Hotels nor Hotels.com provide a way to verify the ages of the children included in my reservation. didn't Nevertheless, Hotels.com did not provide any evidence or confirmation method other than the reply that I had set the ages of all my children to 0. I clearly entered the ages of both children. Even assuming I hadn't entered the ages of my two children, Hotels.com should have provided a clear way to verify the reservations I had made. Not only did I not get a way to verify the ages of 2 kids from Candeo Hotels and Hotels.com, but I also saw Hotels.com offer the hyped accommodations for 5 people. I complained logically about this issue several times, but Hotels.com did not make any efforts to correct this issue, and only relied on staff and chatbots with poor communication skills. My family and I's trip was cut short by Hotels.com's poor systems and staff, and I was very, very disappointed. I paid unwanted extra fees to Candeo Hotel and wasted a lot of time. I have been encouraging my family and friends to use Hotels.com, but now I am planning to stop and will work hard to prevent Hotels.com's system from causing any further damage.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very close to dotonburi
Stayed 2 nights in Sep 2024

10/10 Excellent

corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying a night at this hotel. The bed was comfortable and rooftop hot pools a nice addition. Staff were friendly and it’s in a great area.
Stayed 1 night in Oct 2024

4/10 Poor

Jung Han

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed 5 nights .. but every morning i had to see the cleaner stuffs on narrow isle. I thought cleaner systems is something wrong…… Need to be corrected that system… and I used washing machine two times…. My laundry was not dried fully due to bad cleaning of dusty of machine … no manger of cleaning at all. I won’t visit again.
Stayed 5 nights in Oct 2024

8/10 Good

Aakriti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and well equipped. The onsen was a lovley addition. The room was a bit on the smaller size compared to other hotels we stayed at in Japan and wifi coukd have been better. Overall a good stay. Friendly and helpful staff.
Stayed 3 nights in Oct 2024

8/10 Good

Sungcheol

Stayed 3 nights in Oct 2024

8/10 Good

SATOMI

Travelled with family
Liked: Cleanliness, staff & service
Location is good. Close to shopping and food . Room is too small for 3people . Breakfast was Very disappointed with the price. I couldn’t eat most of the food. Looks good but taste bad. But Sky Spa was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Yi Zun, Tamba-Sasayama City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, great English-speaking staff, and convenient location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Karmen

Travelled with family
Liked: Staff & service, amenities
The property is situated between stops which makes it convenient to walk to as they were either 5-10mins walk away. It is also right next to an underground shopping and dining mall. AEON supermarket was only 5min walk away which was opened 24hrs! All 3 convenient stores were within walking distance (7-11 Lawson & Familymart). Not to mention the famous Dotonburi was only 5mins walk away. Loved the onsen and common resting area provided on the top level.
Stayed 5 nights in Sep 2024

4/10 Poor

Lucas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
OK location, but we booked for 4 people on last minute and then they checked in 4 people but they only had 3 beds and wouldn't offer an alternative. Disappointed.
Stayed 4 nights in Sep 2024

8/10 Good

Neveen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its amazing hotel but rooms quite small
Stayed 6 nights in Aug 2024

6/10 Okay

Ravi

Liked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Cheryll, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveniently close to the train and food area. highly recommended.
Stayed 3 nights in Jul 2024

6/10 Okay

Santiago

Liked: Staff & service
Hotel room is smaller than expected, even for Japan standards. Area surrounding the hotel is not that clean.
Stayed 5 nights in Aug 2024

2/10 Terrible

Chi Wai

Travelled with family and small children
Liked: Staff & service
The public bath on 17/F was terrible. The lockers were broken, the water dispenser was not working properly, there were no razors, the floor was wet. I found the public bath unacceptable! But staff were friendly and helpful.
Stayed 4 nights in Aug 2024

6/10 Okay

Nancy

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Adrian

Stayed 2 nights in Aug 2024