2/10 Terrible
brianna
18 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Negative -100/10. Had a horrible experience. Nothing was working.
Once I arrived, only one of the two elevators were working. One ice machine was working throughout the entire hotel building. Returning to the hotel from getting food to find that both elevators were out of service.
There were stains on the bedsheet that weren’t touched yet. When asked to get new sheets, I only received one fitted sheet along with two paper thin sheets for the night.
Breakfast was not available as their gas burner was not working but they still couldn’t even put out cold breakfasts.
Then having to evacuate due to a fire that happened. It was very disappointing when trying to evacuate the hotel, the main door to the lobby from the stairway was locked and inaccessible. Having to use a different exit that was on the other side of the building.
I would love to get a refund as the service and location was horrendous.
brianna
Stayed 1 night in Dec 2024