Best Western Plus Plattsburgh

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Plattsburgh

Reception
Suite, 1 King Bed, Non Smoking, Kitchenette | Pillow-top beds, desk, laptop workspace, blackout curtains
Exterior
Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Room amenity
BBQ/picnic Area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Restaurant
  • Pet-friendly
  • Free airport shuttle
    Free airport shuttle

Explore the area

Map
446 Route 3, Plattsburgh, NY, 12901
  • Champlain Centre
    6 min walk
  • State University of New York-Plattsburgh
    3 min drive
  • Strand Center for the Arts
    4 min drive
  • Plattsburgh, NY (PLB-Clinton County)
    3 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 1 King Bed, Non Smoking, Kitchenette

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Standard Single Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 84 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 84 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 84 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Jetted Tub (Walk-in Shower;with Sofabed)

  • 84 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Single Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Best Western Plus Plattsburgh

Family-friendly hotel with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area. Change of towels is available on request
Best Western Plus Plattsburgh offers 126 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Plattsburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Best Western Plus Plattsburgh gets high marks from our customers. During your stay, you're just a quick walk from Champlain Centre. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the breakfast
  • 6 minutes by foot from Champlain Centre and a 3-minute drive from State University of New York-Plattsburgh
  • Free airport, railway station and bus station shuttle shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus Plattsburgh offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Best Western Plus Plattsburgh. A roundtrip airport shuttle (available on request), A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

This Plattsburgh hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Best Western Plus Plattsburgh has a restaurant on site.
99 Pub and Restaurant – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 9:00 PM on request
  • Free train station pick-up shuttle from 7:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free train station drop-off
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 99 Pub and Restaurant

Family friendly

  • Arcade/game room
  • Free cot
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 16 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Plattsburgh offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Inn Smithfield
Best Western Plus Inn Smithfield Plattsburgh
Best Western Plus Smithfield
Best Western Plus Smithfield Plattsburgh
Best Western Smithfield
Best Western Plus Plattsburgh Hotel
Best Western Plattsburgh
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Plattsburgh Best Western
Best Western Plus The Inn At Smithfield
Plus Plattsburgh Plattsburgh
Best Western Plus Plattsburgh Hotel
Best Western Plus Plattsburgh Plattsburgh
Best Western Plus Plattsburgh Hotel Plattsburgh

Best Western Plus Plattsburgh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1000 reviews" "
Rating 8 - Good. 234 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Giuseppina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Lauren

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I’ve stayed here many times and never had an issue. This time was truly disappointing. We were supposed to have a 1pm check in. We arrived after 3 and no room was ready. After a 20 minute wait a room became available. It was in the back of the hotel. The room smelled awful and there was a huge stain on the couch and wall. We were too exhausted to complain. The room was old and worn down. Water pressure was awful. We made the best of our two nights, but I would be hesitant to book again unless I knew exactly which room I would be in. The wifi barely worked as we were so far back. It was truly disappointing as someone who stays only here in Plattsburgh. There were no towels in the pool area. We found a massive hairball in the pool and that was the last string, so to speak. I really hope they go back to the standard we are used to.
Stayed 2 nights in Aug 2024

4/10 Poor

Dany

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room smelled humidity. The air conditioning was very very noisy. Overall, the hotel needs renovation. Breakfast below average. But the pool was great.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
You will regret it
4 stars hotel price, 2 stars motel condition
Stayed 1 night in Aug 2024

6/10 Okay

Rene

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but a bit too expensive
Very good hotel, clean (althouh there was a spider in the bathroom sink at our arrival), but very expensive. Everything else qas booked and had no choice but otherwise would not pay 400CAD/night. Excellent breakfast!
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Had better
No hot water for 90% of my stay
Stayed 2 nights in Jul 2024

8/10 Good

Yarisbeth

Travelled with family
Liked: Cleanliness, staff & service
I thought the price was very high for what they offer. The room had an old and stale smell.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mathieu

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 12 nights in Jul 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Interstate

Stayed 3 nights in Jul 2024

10/10 Excellent

SANGMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was not clean. The pool is very small and the hot tub was broken. The area around the pool have very little seating and was dirty. Nobody assisted in this area and guests were allowed to be very rude and unsafe for children in the area. Staff were not very helpful at all and one was very rude.
Stayed 1 night in Jul 2024

8/10 Good

Erin, Duanesburg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great room, quiet and close to everything.
Stayed 1 night in Jul 2024

10/10 Excellent

robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the easy accommodations, asked for first floor and got one with a smile
Stayed 1 night in Jul 2024

6/10 Okay

Catherine

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had a huge pool and lovely outdoor patio
We requested a handicapped room. When we arrived it smelled like a smoker had been in it. We requested a new room, which we were promptly given and enjoyed the rest of the stay. Recommendation: do not request the handicapped room or call ahead and ask if it had been aired out.
Stayed 3 nights in Jul 2024

4/10 Poor

matt

Way overpriced and dated
Stayed 1 night in Jul 2024

2/10 Terrible

Scott

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was charged twice. I purchased the room on Expedia and I was charged on site at the property. I’ve attempted numerous times to get the charged reversed. Been told it will be taken care of. They still have not fixed it. Incompetent staff. Rip off.
Stayed 1 night in Jul 2024

8/10 Good

Howard

Stayed 2 nights in Jul 2024

8/10 Good

Dharanikumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very spacious room, swimming pool was well maintained and saw few kids and adults enjoying and having fun. Breakfast had good options compared to other hotels.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

VIJAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024