Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, desk
Lobby
BBQ/picnic Area
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Non-smoking
  • Laundry facilities
  • Air conditioning

Explore the area

Map
528 Route 3, Plattsburgh, NY, 12901
  • Champlain Centre
    ‪14 min walk‬
  • State University of New York-Plattsburgh
    ‪4 min drive‬
  • Plattsburgh, NY Ferry Dock
    ‪11 min drive‬
  • Burlington, VT (BTV-Burlington Intl.)
    ‪62 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn & Suites

Hotel with free breakfast, near Champlain Centre
This smoke-free hotel features an indoor pool, a 24-hour business centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and barbecues. Housekeeping is available on request.
Quality Inn & Suites offers 83 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The free breakfast at Quality Inn & Suites gets good marks from our customers. During your stay, you'll be within walking distance of Champlain Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes by foot from Champlain Centre and a 4-minute drive from State University of New York-Plattsburgh
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. An indoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn & Suites. Self parking is free.

This Plattsburgh hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Quality Inn & Suites.

Property is also known as

Econo Lodge Inn Plattsburgh
Econo Lodge Plattsburgh
Quality Inn Plattsburgh
Quality Plattsburgh
Quality Inn & Suites Hotel
Quality Inn & Suites Plattsburgh
Quality Inn & Suites Hotel Plattsburgh

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 309 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 192 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed!!!
According to YOUR description, breakfast was to be included. I searched your entire premises and was unable to find where breakfast was being or could be served.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
No magnetic key card entry at any entrance
The plattsburgh ny location the office is out by the busy highway and the motel it sits back far away from the road. To enter the building you do not need a magnetic key card so anyone can enter the building day or night. Which is scary. If you are a woman traveling this place aint for you. There is no staff in that building at all day or night. Only to serve breakfast and do housekeeping. The place needs some kind of security. Cameras isnt enough. They really need to put the magnetic key cards on all the doors entering the building. The room was clean. The housekeepers were nice. The breakfast was great. But a huge lack of security. We didnt feel safe at all..
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea, Manomet

Stayed 1 night in Oct 2024

8/10 Good

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and restaurants
Stayed 2 nights in Nov 2024

8/10 Good

Anna

Stayed 2 nights in Nov 2024

4/10 Poor

sabina

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Dirty. The building is rundown and not maintained. Staff are kind and friendly. Everything else is a no no.
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

deveena

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
This time the front desk worker was extremely rude to me I understand people have bad days but I really had to bring him back to reality and remind him I’m a paying customer this stay isn’t free or he wasn’t doing me a favor and that I was going to notify corporate of his nasty actions towards me ! He this got himself together just wasn’t usually his behavior I stay here twice a month was very odd of him .
Stayed 2 nights in Nov 2024

10/10 Excellent

Adesola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and nothing missing
Clean, comfortable. Breakfast was decent, pool is beautiful. Only complaint is outside lighting lacking, but a very minor concern. Everything else great, will definitely stay again!
Stayed 1 night in Nov 2024

6/10 Okay

Janet

Travelled with family
The beds and pillows were comfortable, the bathrooms need a bit of an upgrade as everything is looking quite worn and tired. The reception desk and the rooms are in separate sections and there is no security on the doors leading into the section with the rooms. Would have preferred to have to swipe my card to get into the building as anybody could walk in.
Stayed 1 night in Nov 2024

8/10 Good

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall IT was Nice for the Price
Stayed 1 night in Nov 2024

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Ronald

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, helpful staff, nice place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying at the Quality Inn
Stayed 7 nights in Nov 2024

10/10 Excellent

Aondona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Aondona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the hospital I worked.
Stayed 1 night in Nov 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Shower had mold, saw a roach.
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my first week at the Quality Inn. I like the breakfast, it is close to shopping and great restaurants. I will be working in Plattsburgh off and on and will make the QI my place to stay when in town.
Stayed 7 nights in Nov 2024

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ghulam

Stayed 2 nights in Sep 2024

8/10 Good

Felix

Liked: Cleanliness, staff & service
Thank you!
Stayed 2 nights in Nov 2024

6/10 Okay

Maureen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First impression: there was a disagreeable odor to the hallway. Kind of like cleaning chemicals and mold smell. Then after carrying in our belongings we found that the door to our room did not lock. We were told by the front desk staff that there were no other rooms to move to and he instructed us on pulling up the door to get it to align. It finally did and we were able to lock the door behind us, but we certainly felt less than secure. The furniture in the room was cheaply made. On a positive note the price was very good.
Stayed 2 nights in Nov 2024