4/10 Poor
Joanne
5 Feb 2025
I booked my stay through Expedia, when I arrived, and asked for a quiet room, I was told that as i had booked through Expedia, my only option for my stay, was room 119. 119, is the first room off of the hotel entrance right around the corner from the Check-In desk, across from the little store, the Ice machine, and right around the open corner to the dining area. All night, I heard people coming into the hotel, the hotel staff, and the phone ringing, as well as people going to and gathering for breakfast. I was informed that as I booked through Expedia, it limited my ability to change rooms. This room was expensive, as it turns out, I paid a lot of money for a noisy room, in which i had difficulty sleeping, and that was unrefundable. I will NOT book through Expedia again. Very, very disappointed.
Joanne
Stayed 2 nights in Jan 2025