Candlewood Suites Portland - Scarborough, an IHG Hotel - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communication, Accessible Tub) | Private kitchenette | Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed | In-room safe, individually decorated, individually furnished, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym

Laundry

Kitchen

Air conditioning

Pet-friendly

Parking included

Explore the area

700 Roundwood Drive, Scarborough, ME, 04074

Maine Mall
3 min drive
Scarborough Downs
5 min drive
Thompson's Point
9 min drive
Portland, ME (PWM-Portland Intl. Jetport)
13 min drive

Room options

Suite, 2 Bedrooms

47 sq m
Sleeps 6
2 Queen Beds

Suite, 1 Bedroom

47 sq m
Sleeps 4
1 Queen Bed

Studio Suite, 1 Queen Bed

29 sq m
Sleeps 2
1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communication, Accessible Tub)

29 sq m
Sleeps 2
1 Queen Bed

Studio Suite

29 sq m
Sleeps 2
1 Single Bed

Similar properties

Breakfast included

Free airport shuttle

Pet-friendly

Parking included

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Candlewood Suites Portland - Scarborough, an IHG Hotel

Hotel with free parking, near Maine Mall

Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.

Candlewood Suites Portland - Scarborough, an IHG Hotel offers 94 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and dishwashers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Portland - Scarborough, an IHG Hotel. During your stay, you'll be within walking distance of Maine Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.

Free WiFi
Free self-parking
Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
On-site recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the clean guestrooms
Just a 3-minute drive from Maine Mall and a few minutes from Sable Oaks Golf Course
Pets welcome for a fee (restrictions apply)

Public spaces have free WiFi. There's an onsite 24-hour business centre. A 24-hour fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Portland - Scarborough, an IHG Hotel. Self parking is free.

This Scarborough hotel is smoke free.

Languages

English, Russian

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Family friendly

Free cot
Grocery/convenience store
In-room full-sized refrigerator/freezer
In-room kitchenette
In-room microwave
Laundry facilities

Conveniences

Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Limited-hour front desk
Safe at front desk
Shared microwave

Guest services

Dry cleaning/laundry service
Housekeeping (weekly)
Multilingual staff

Business services

24-hour business centre

Outdoors

Barbecue grill
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible registration desk

Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Dishwasher
Full-sized refrigerator/freezer
Hob
Kitchenette
Microwave

Air conditioning
Cleaning products are eco-friendly
Composting
Connecting rooms available
Desk
Eco-friendly toiletries
Free local calls
Free weekday newspapers
Heating
Individual decor
Individual furnishings
Iron/ironing board
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets: USD 25 per accommodation, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 10 children 14 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25 per accommodation, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

We should mention

Up to 10 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Portland TownePlace Suites Marriott

Portland TownePlace Suites Marriott Hotel

Portland TownePlace Suites Marriott Hotel Scarborough

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Portland Hotel Scarborough

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Candlewood Suites Portland - Scarborough, an IHG Hotel Hotel

Candlewood Suites Portland - Scarborough, an IHG Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

4/10 Poor

Ashley

25 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Gross

The room was kind of gross. There was mold in the bathroom and the air conditioner smelled like mold. The entire property was really run down. Not worth the over $250 that was paid.

Stayed 1 night in Aug 2024

8/10 Good

Csanad

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average suite hotel

Average suite hotel, close to the highway. Comfortable beds (on the soft side) and clean room, but otherwise nothing to write home about. Lack of towel hangers made it slightly annoying to use the bathroom.

Stayed 1 night in Aug 2024

10/10 Excellent

Sommer

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

William

16 Aug 2024

Disliked: Cleanliness

The concept is nice, However I found the suite itself not very clean and outdated. The grounds were not well kept. It was in a good location and could be a great place to stay with a small family if some updates were done.

Stayed 1 night in Aug 2024

8/10 Good

Kristen, Norfolk

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Derek

Travelled with family, Travelled with group

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Easy access on and off highway and close to Costco Walmart etc for vacation supplies. Staff at desk was super friendly.

Stayed 2 nights in Aug 2024

8/10 Good

Sarah

9 Aug 2024

Liked: Cleanliness, staff & service

Staff was very helpful and accomodating. The only thing was that our freezer ice machine didn't work. There is an ice machine in the lobby though.

Stayed 1 night in Jul 2024

8/10 Good

Brendon

Travelled with family

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Julissa, Revere

6 Aug 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Lew

Travelled with family

4 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Accommodating for 4 adults

Stayed 2 nights in Aug 2024

2/10 Terrible

Sean

Business traveller

4 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

Room smelled like it hadn’t been used in a long time. Mosquitoes everywhere, sheets smelled unclean

Stayed 1 night in Aug 2024

6/10 Okay

Ruby

Business traveller

28 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Expensive stay for old hotel

The hotel is old and not well kept.

Stayed 11 nights in Jun 2024

2/10 Terrible

LAURIE

Travelled with family

28 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

It's an older hotel, carpets and furniture are worn ,stained just overall dirty. The straw that broke the camels back for me was the obviously used, dirty pillowcase still on a our bed pillow. It made me wonder about the sheets. We were in a 2 bedroom suite, thankfully just one night. I won't stay here again and I don't recommend it to anyone. Property is overgrown not mowed! However the front desk staff member was excellent. At checkout I mentioned the issue with the bed pillow, there was really nothing he could do to correct it.

Stayed 1 night in Jul 2024

10/10 Excellent

Nemanja

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stayed 2 nights in Jul 2024

10/10 Excellent

Shaun

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Not far outside downtown Portland, a good alternative for those looking to spend roughly 1/2 the cost of the hotels right in the heart of the city.

Stayed 1 night in Jul 2024

2/10 Terrible

Carolyn

Travelled with partner

20 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

This hotel is awful and overpriced. We were on the first floor and could hear every foot step on the second floor.

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family

20 Jul 2024

Disliked: Cleanliness, room comfort

Ok service. Staff aren’t the nicest.

Stayed 1 night in Jul 2024

2/10 Terrible

Scott

19 Jul 2024

The hotel was old and dated. Smelled like cigarettes and was dirty. I would not recommend staying there.

Stayed 4 nights in Jul 2024

10/10 Excellent

Wesley

14 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Lillian

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Travelled with partner

10 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and clean great stay friendly staff easy check in and out

Stayed 4 nights in Jul 2024

10/10 Excellent

Rhonda

Business traveller

3 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Katharine

Travelled with group

30 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and friendly

The location of this hotel is very convenient to visit local attractions. The staff was very friendly at check in. The location of the room was great for staying with a dog and was convenient to go outside quickly. We had an incident requiring a new set of linens and the front staff was efficient and expedious in getting this to our room. They were very kind and sympathetic. The room was clean and stocked. I had stayed in another IHG property a few weeks prior and this location was much better, more friendly and accommodating. I would recommend it.

Stayed 3 nights in Jun 2024

10/10 Excellent

Li-Ming

Travelled with family

26 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great and welcoming staff

Stayed 1 night in Jun 2024

10/10 Excellent

Barbara

Travelled with pets, Travelled with partner

23 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love staying at this PET-FRIENDLY hotel. The desk staff is friendly, the rooms are always very clean (even those designated for pets), there is plenty of green space for walking dogs, and the location is convenient to Portland. Plus there are MANY stores in and around the Maine Mall just down the road! Finally, a room with more space and a kitchen just makes the whole stay easier and more comfortable.

Stayed 1 night in Jun 2024