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Long Creek Hotel by IHG

2.5 star property

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Photo gallery for Long Creek Hotel by IHG

Exterior
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Business centre
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
171 Philbrook Ave, South Portland, ME, 04106
  • Place, Maine Mall
    ‪5 min walk‬
  • Place, Thompson's Point
    ‪4 min drive‬
  • Place, Portland Museum of Art
    ‪7 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

Suite, 1 King Bed, Accessible Bathtub (Mobility) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed

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About this property

Long Creek Hotel by IHG

Suburban hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Long Creek Hotel by IHG offers 110 air-conditioned accommodations with a safe and free newspapers. 37-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This South Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Long Creek Hotel by IHG gets good marks from our customers. During your stay, you're just a quick walk from Maine Mall. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Just a 1-minute drive from Maine Mall and 9 minutes from University of Southern Maine
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Long Creek Hotel by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Long Creek Hotel by IHG. Free self parking is available.

This South Portland hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Portland Airport
Hampton Inn Portland Airport
Portland Airport Hampton Inn
Hampton Inn Portland Airport Hotel
Hampton Inn Portland Airport Hotel South Portland
Hampton Inn Portland Airport South Portland, Maine
Hampton Inn South Portland
South Portland Hampton Inn
Hampton Portland Portland
Hampton Inn Portland Airport Hotel
Hampton Inn Portland Airport South Portland
Hampton Inn Portland Airport Hotel South Portland

Long Creek Hotel by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 386 out of 1013 reviews
Rating 8 - Good. 251 out of 1013 reviews
Rating 6 - Okay. 150 out of 1013 reviews
Rating 4 - Poor. 122 out of 1013 reviews
Rating 2 - Terrible. 104 out of 1013 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mary Kathleen

Business traveller
Disliked: Property conditions & facilities

Good location

The entire hotel needs updating and there was some construction, and I understand a recent acquisition by IHG. The hot tub was accessible at the times advertised. The location is very convenient for shopping, dining and access to highways.
Stayed 3 nights in Sep 2025

10/10 Excellent

Reba

Stayed 1 night in Jul 2025

6/10 Okay

Howard

Liked: Staff & service, property conditions & facilities
Breakfast could be improved. Coffee was so weak Toilet ran constantly and wouldn't flush properly. Gnats/ fruit flies were bothersome in our room when we didnt even have food. It was gross.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities
Definitely in need of renovations but they are in process of making them. It's a good value tho
Stayed 1 night in Sep 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities

Huge room!!!

The size of the room was amazing! I felt like we rented an apartment for the night. We had to call to get sheets etc for the pull out couch and the girl who brought them wasn't very friendly. The king sized bed was NOT comfy, I didn't sleep much at all. The chase lounge was very comfy to sit in. The bathroom was good sized and so was the kitchen. Aside from the 1 cup coffee maker, toilet paper, tissues, towels and shampoo etc. there was nothing else for extra items. Nothing in the cupboards, drawers or closets. There were two closets, but only a few hangers in 1 and mine and our daughter's dresses were dragging on the floor. We even had 2 doors to go in and out of. The room could've used some upgrades. The carpet and upholstery on the furniture was worn and or had stains on them. The man at the front desk that checked us in was very friendly and seemed to like his job. Overall it was a decent stay, it would have been 4 star all around if the bed had been comfy. The rest was an ok trade off for the size of the room.
Stayed 1 night in Sep 2025

8/10 Good

WAYNE, East Rochester

Liked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Irina, Framingham

Disliked: Staff & service
I had a terrible experience at this hotel as I woke up at 6:30 AM on Sunday morning due to fire alarm battery decided to die: it was making noise every 40 seconds, and obviously I could not sleep. The issue was not resolved until 9:20 am. So almost for two hours I had to listen that loud beeping noise in my room. The night front desk person was helpless. Manager on duty was willing to refund payment for the stay; however, since I booked my stay through Expedia, they told me to take the matter to Expedia and get a refund from them. Few days ago Expedia informed me that they cannot process the refund because they did not get an approval from manager of the hotel as they were not able to reach them. I spoke to hotel today and they told me that only Expedia has to reach out to them to get an approval for a refund. I am really not happy with the hotel and Expedia as they’re not treating me as a good customer even though I use them for my booking needs for many many years. Extremely dissatisfied with Expedia.
Stayed 1 night in Aug 2025

10/10 Excellent

Scylar

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, right by the mall and 20 minutes from the beach. Hottub and pool were very nice!
Stayed 2 nights in Aug 2025

4/10 Poor

Xin, woodside

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
my room has a strong odor smell, and the window cannot be opened so no way for fresh air in. Ask front desk to change room, it's a little better but still can feel the smell. Like many other says, rooms need renovation which I saw some of them being worked on near the pool. pool and hot tub is great, and breakfast is super
Stayed 1 night in Aug 2025

10/10 Excellent

Farouq Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and easy to locate and near shopping malls and restaurants. Staffs are good and friendly. I would love to go back and stay again.
Stayed 3 nights in Aug 2025

2/10 Terrible

Sandeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Mriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Rick

Travelled with partner
Disliked: Amenities, property conditions & facilities
Meh. Really needs a refresh. Okay for one night if your own a budget.
Stayed 1 night in Sep 2025

8/10 Good

Donald

Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Bisrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Noelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone were super friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Joanne, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It wasAs amazing,very clean,very friendl

It
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, and facility was clean. The only “con” would be pillows, they need new once.
Stayed 1 night in Aug 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, property conditions & facilities
Mold
Stayed 2 nights in Aug 2025

4/10 Poor

James

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No maintenance at this property, ever, apparently! It is a dump and needs a ton of $$$ to get it back to a decent place!
Stayed 1 night in Aug 2025

6/10 Okay

David

Liked: Staff & service
In renovation.
Stayed 1 night in Aug 2025

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