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Kempinski Palace Portoroz

5.0 star property

Valitse päivät nähdäksesi hinnat

Photo gallery for Kempinski Palace Portoroz

Miscellaneous
Exterior
Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Private beach, beach cabanas, sun-loungers, beach umbrellas
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • On private beach
  • Pool
  • Spa

Explore the area

Map
Obala 45, Piran, 6320
  • Casino Riviera
    ‪3 min walk‬
  • Portoroz Beach
    ‪3 min walk‬
  • Termaris Water Park
    ‪3 min drive‬
  • Portoroz (POW)
    ‪11 min drive‬

Room options

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room

  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe Room Sea View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Deluxe Room Sea View)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View (Grand Deluxe Room Sea View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View (Grand Deluxe Room Sea View)

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Sea View (Presidential Suite)

Suite, Sea View (Presidential Suite) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Sea View (Presidential Suite)

  • 21 sq m
  • Sea view
  • Sleeps 7
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Sea View (Rose Suite)

Suite, Sea View (Rose Suite) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Sea View (Rose Suite)

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Sea View (Venice Suite)

View from room

Suite, Sea View (Venice Suite)

  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Sea View (Laguna Suite)

Suite, Sea View (Laguna Suite) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Sea View (Laguna Suite)

  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Sea View (Piran Suite)

View from room

Suite, Sea View (Piran Suite)

  • 7 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Sea View (Palace Suite)

Suite, Sea View (Palace Suite) | View from room

Suite, Sea View (Palace Suite)

  • 92 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Single Bed, Park View (Superior Twin Room)

Superior Room, 1 Single Bed, Park View (Superior Twin Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Single Bed, Park View (Superior Twin Room)

  • 2 sq m
  • Park view
  • Sleeps 2
  • 1 Single Bed

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About this property

Kempinski Palace Portoroz

Luxury hotel on the beach, with indoor pool
Spend the day relaxing on Kempinski Palace Portoroz's private sand beach or pampering yourself at the hotel's full-service spa.
Kempinski Palace Portoroz offers 182 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A private beach and a health club are featured at the hotel. An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rose Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Kempinski Palace Portoroz, you're just a quick walk from Casino Riviera. Free WiFi in public areas, a free casino shuttle and a full-service spa are available. Some of the pet-friendly amenities that this property offers include food and water bowls and pet-sitting services.
  • Free WiFi
  • Enjoy Mediterranean cuisine and ocean views while dining at Fleur de Sel
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, massages or body scrubs at Rose Spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a steam room
  • Just a 3-minute walk from Casino Riviera and 3 minutes on foot from Portoroz Beach
  • Free bus station shuttle and casino shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Kempinski Palace Portoroz such as a seasonal outdoor pool and an indoor pool.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Belle Époque hotel also offers a health club, a hot tub and a steam room. Parking is available for a fee.

This 5-star Piran hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Fleur de Sel – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Sophia – Overlooking the garden, this fine-dining restaurant specialises in international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Crystal Hall – Overlooking the garden, this restaurant only serves breakfast. Guests can enjoy al fresco dining (weather permitting). Open daily.
Forma Viva – Overlooking the garden, this café specialises in local and international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Palace Club – Overlooking the garden, this lobby lounge specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Bosnian, Bulgarian, Croatian, English, German, Hungarian, Italian, Macedonian, Portuguese, Russian, Serbian, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free bus station shuttle
  • Free casino shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 20 per night)
  • Secured, covered valet parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crystal Hall
  • Fleur de Sel
  • Forma Viva
  • Palace Club
  • Sophia

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Private wine tours
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • TV in common areas
  • Wine tasting room
  • Wine tours

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7,707 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls and pet-sitting services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.13 per person, per night for adults; EUR 1.57 per night for guests aged 7-17 years old. This tax does not apply to children under 7 years of age.
  • Service fee: 5 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 17.5 for children
  • Airport shuttle fee: EUR 220 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: EUR 20 per night
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Kempinski Palace Portoroz offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property offers reduced rollaway/extra bed rates for children under age 12.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Kempinski Palace Portoroz Hotel
Kempinski Palace Hotel
Kempinski Palace Hotel Portoroz
Kempinski Palace Portoroz
Kempinski Portoroz
Kempinski Portoroz Palace
Palace Kempinski
Portoroz Kempinski
Portoroz Palace Kempinski
Kempinski Palace Portoroz Hotel Portoroz
Kempinski Palace Portoroz Piran
Hotel Kempinski Palace Portoroz Piran
Piran Kempinski Palace Portoroz Hotel
Hotel Kempinski Palace Portoroz
Kempinski Palace Portoroz Hotel Piran
Kempinski Palace Portoroz Hotel
Kempinski Portoroz Piran
Kempinski Portoroz Piran
Kempinski Palace Portoroz Hotel
Kempinski Palace Portoroz Piran
Kempinski Palace Portoroz Hotel Piran

Kempinski Palace Portoroz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 340 out of 444 reviews
Rating 8 - Good. 83 out of 444 reviews
Rating 6 - Okay. 14 out of 444 reviews
Rating 4 - Poor. 6 out of 444 reviews
Rating 2 - Terrible. 1 out of 444 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jack

Stayed 3 nights in Oct 2024

10/10 Excellent

Grzegorz, Northvale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Helpful and accommodating staff. Function and spacious room. Great ammenties. I am a returning customer and will come back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in to the overall time we spent at the hotel, every single person welcomed us warmly and treated us well. Adrian checked us in and very thoroughly gave an overview of our expectations, the Concierge spend a lot of time making sure that we could maximize our time, the breakfast host was very welcoming. The hotel is in a beautiful location, very modern, and convenient. It is surrounded by many restaurants and it was hard to choose which one! We had an incredible time and can’t wait to come back.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is simply stellar! The building, the beautiful room, the friendly staff and the breakfast. We enjoyed every minute of our stay except for the ATM machine that swallowed our debit card.
Stayed 1 night in Sep 2024

10/10 Excellent

Janet Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 3 nights in Sep 2024

10/10 Excellent

Marcy, Parksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely beautiful, both inside and out. Every amenity you could think of is available, making it the epitome of luxury. The bed and bedding were incredibly comfortable, ensuring a restful night's sleep. There are also a lot of great dining options right across from the hotel, in addition to the fantastic restaurants inside. If you're looking for a splurge-worthy experience, this is the place to stay. Five stars for a reason!
Stayed 2 nights in Sep 2024

10/10 Excellent

Vladimir

Stayed 1 night in Sep 2024

6/10 Okay

Jana Kocova

Stayed 2 nights in Sep 2024

10/10 Excellent

Kamil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with family
Fabulous stay, excellent services, food and welcoming atmosphere.
Stayed 5 nights in Jun 2024

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely hotel with comfortable rooms and lovely common areas. Staff all lovely. We arrived during a period of unrest as there was a massive fire opposite the hotel and police tape all around half of the building - there was excessive smoke, including in the hotel itself and the outdoor pool was closed. Whilst this wasn't in any way the fault of the hotel, it did detract from our experience and the hotel management could have done better at managing this e.g. by a resort credit or other amenity to make up for the inconvenience.
Stayed 4 nights in Jul 2024

10/10 Excellent

Karolyn, La Canada Flintridge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property staff was very friendly and professional
Stayed 3 nights in Jul 2024

10/10 Excellent

Alla

Stayed 2 nights in Jun 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel with lots of amenities and a view
We upgraded to a deluxe room, which was so grand. Great views from the patio (small table and chairs). Wish we'd had more time to take advantage of the amenities, but dinner at their restaurant (in the Michelin guide) and breakfast outside on their covered patio were lovely.
Stayed 1 night in May 2024

8/10 Good

Andrey, Szentendre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in proximity to other tourist destination (like Piran); but service is below expectation
Stayed 3 nights in May 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Slovenia and was very nice ..the Kempinski helped make the whole experience enjoyable ..
Stayed 4 nights in Mar 2024

10/10 Excellent

Roman, Ljubljana

Stayed 2 nights in Mar 2024

10/10 Excellent

Sedef, Oakville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location…well mannered staff
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Simon

Stayed 6 nights in Sep 2023

10/10 Excellent

Ryan

Stayed 2 nights in Sep 2023

6/10 Okay

hayim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Even though there is a private area on the beach, the water is not very clear. We used the indoor/outdoor pool instead but the AC in the indoor section broke and it became unbearably hot. Even though we complained, they didn't fix it for 3 days.
Stayed 1 night in Aug 2023

6/10 Okay

hayim

Stayed 3 nights in Aug 2023

10/10 Excellent

ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Crit, Austin

Travelled with partner
The priperty is combined with Modern and Classic perfectly. The staff is top notch!! Highky recommend this place.
Stayed 4 nights in Jul 2023