Renaissance Portsmouth-Norfolk Waterfront Hotel

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Dates

January 2025

February 2025

Premium bedding, pillow-top beds, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast available

Parking available

Bar

24/7 front desk

Housekeeping

Pool

Explore the area

425 Water St, Portsmouth, VA, 23704

Portsmouth Naval Shipyard Museum
2 min walk
Children's Museum of Virginia
4 min walk
Waterside District
19 min walk
Norfolk, VA (ORF-Norfolk Intl.)
19 min drive

Room options

Room, 1 King Bed, View

28 sq m
River view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, View

28 sq m
River view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, View (Mobility/Hearing Access, Roll-In Shwr)

28.4 sq m
River view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

28.4 sq m
River view
Sleeps 3
1 King Bed

Club Room, 1 King Bed, View

28 sq m
River view
Sleeps 3
1 King Bed

Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

28.4 sq m
River view
Sleeps 3
1 King Bed

Similar properties

Pool

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Riverfront hotel with 24-hour fitness centre and 24-hour business centre

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.

Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Renaissance Portsmouth-Norfolk Waterfront Hotel. During your stay, you're just a quick walk from Portsmouth Naval Shipyard Museum. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.

Free WiFi and wired Internet
Enjoy seafood while dining at The Crawford Restaurant
Buffet breakfast served daily for a fee
Self-parking available for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a porter and luggage storage
On-site recreation includes a 24-hour gym
Guests have great things to say about the clean guestrooms and the helpful staff
Steps from Portsmouth Naval Shipyard Museum and 4 minutes on foot from Children's Museum of Virginia

Renaissance Portsmouth-Norfolk Waterfront Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 24355 square feet (2192 square metres) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Portsmouth-Norfolk Waterfront Hotel. For a fee, parking is available.

This 3.5-star Portsmouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.

The Crawford Restaurant – This restaurant specialises in seafood and serves breakfast and dinner. Guests can enjoy drinks at the bar.

The Beacon Lounge – On-site lobby lounge. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Parking on site (USD 15 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
A bar/lounge
A restaurant

Restaurants on site

The Beacon Lounge
The Crawford Restaurant

Things to do

24-hour gym
Indoor pool
Shopping

Family friendly

Free cot
Indoor pool
Laundry facilities
Mini-fridge

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop

Business services

24-hour business centre
24,355 square feet of conference space
Meeting rooms

Outdoors

Garden
On a river
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Pool hoist on site
Stair-free path to entrance
Transfer shower
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

Room amenities

Bedroom

Blackout drapes
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch TV with premium satellite channels
Netflix
Pay films
Streaming services

Food and drink

Coffee/tea maker
Mini-fridge

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
Self-parking fee: USD 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Portsmouth-Norfolk

Renaissance Portsmouth-Norfolk Hotel

Renaissance Portsmouth-Norfolk Waterfront

Renaissance Portsmouth-Norfolk Waterfront Hotel

Renaissance Portsmouth Hotel & Waterfront Portsmouth

Renaissance Portsmouth Hotel And Waterfront Conference Center

Renaissance Waterfront Hotel

Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel

Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

luisa

Travelled with partner

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The area was great!

Stayed 3 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with family

22 Sept 2024

Undergoing some renovation, which we knew. Food and drinks at bar excellent Linen not exchanged

Stayed 2 nights in Sep 2024

8/10 Good

Michael

Travelled with group

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The front desk staff were very friendly and our room was very clean. My only complaint is not being able to adjust the room temperature. It was slightly warm in our room while we were sleeping, but other than that it was great!

Stayed 1 night in Sep 2024

8/10 Good

Jerry

14 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

14 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Barry

7 Sept 2024

Just one but stay was perfect

Stayed 1 night in Sep 2024

2/10 Terrible

Shannon

4 Sept 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in Aug 2024

2/10 Terrible

Kristina

Travelled with partner

3 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The room was filthy. Requested a new room, couldn't get one for the first night. It was very disappointing

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

2 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, room comfort

Bug infestation

Hotel appearance was beautiful. Wasn’t until the next morning and seen bed bugs. Was suppose to stay another day but couldn’t get over that

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 2 nights in Aug 2024

4/10 Poor

Darryl

1 Sept 2024

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

The room I booked was not available at check in. The hotel stated that they overbooked my room type. Extremely disappointed and no offer of resolution for the property.

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The waterfront location and the patio fireside sites that were lit in the evening. Can't wait until the renovations are complete and full dinning services are available. Recommend that the place of safety grab bars be placed in the room showers. Some of us "old timers" need more stability in places like showers.

Stayed 3 nights in Aug 2024

8/10 Good

yolanda

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Older rooms in need of updates. Crib is actually a pack n play without mattress. Price was high in comparison to amenities.

Stayed 2 nights in Aug 2024

8/10 Good

Julie

Business traveller

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hospitality

Super friendly and helpful staff. Absolutely everyone seemed to be happy and they were all so hospitable. It was a great welcome to the area. Loved the water view from my room too. I’d stay here again.

Stayed 1 night in Aug 2024

8/10 Good

Charles

20 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

parking

Stayed 1 night in Aug 2024

10/10 Excellent

Donna, Houston

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The lighting has always been inadequate in the rooms.

Stayed 2 nights in Aug 2024

10/10 Excellent

Kingsley

Travelled with partner

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had an amazing stay staff was friendly. Was staying on the 12th floor but room services was fast and the rooms were a 10/10.

Stayed 3 nights in Aug 2024

10/10 Excellent

Marisol

Travelled with family

17 Aug 2024

Liked: Amenities

Nice view!! Clean

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Although there was a lot of construction going on inside the hotel, it was clean and quiet. Customer service was great, all staff were friendly. The rooms were clean and comfortable.

Stayed 2 nights in Aug 2024

10/10 Excellent

Roberta

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4th of July

Great stay for 4th if July fireworks that night. Hotel even set up bar with food in lawn along water for spectators. View partially obscured by an apartment building but good enough. Located very near 2 ferry docks for travel across to Norfolk waterfront or I heard also a sports stadium in Norfolk. Rooms were clean, staff friendly, parking deck, restaurant on premises. It was my second stay there

Stayed 1 night in Jul 2024

4/10 Poor

Tiffany

Travelled with family

11 Aug 2024

Disliked: Cleanliness, property conditions & facilities

First and foremost the fire alarm went off at 7am for several min, site is also making improvements so construction I can deal with that but the floors were very dirty in the room lots of dust around and under everything and the toilet seat was literally barely on the the toilet.

Stayed 2 nights in Aug 2024

6/10 Okay

William, Martinsburg

Travelled with family, Travelled with partner

11 Aug 2024

Liked: Cleanliness, amenities

Pros: we had a beautiful view from our 9th floor room of the river, ships and skyline. The room was clean overall except it was hot and smelled mildew. Room service was good. We ordered breakfast. Very pricey but good. There are plenty of restaurants and shops near by that you can walk to or take the ferry over across the water to. The bell hop was nice and took our luggage upstairs to our room for us. Overall the staff was nice and friendly. Cons: Our room was quite warm. The hotel is doing renovations . Thermostat said 62 and it felt like 76 degrees. We asked for an engineer to look at it on Friday night at around 11:30pm and he never showed. We wanted room service and there were no menus in the room. The main shower head at the top of shower had low water pressure while the shower head at the bottom was great. Called front desk and they didn’t have any new menus so they gave us an older one. Seems to be a breakdown in communication between the front desk and the kitchen staff. The staff show great effort in their jobs but the hotel could be better managed. Saturday morning at 7am we were awoken to a fire alarm which was terrible. We called the front desk and asked was it a real alarm and they investigated and called us back and said it wasn’t. We only received two towels and two wash cloths so we had to ask the front desk for more. I would definitely stay there again under the pretense that the room will have AC, no smells

Stayed 2 nights in Aug 2024