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Parque San Antonio

4.0 star property

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Photo gallery for Parque San Antonio

Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Interior entrance
Lobby
Minibar, desk, laptop workspace, blackout curtains

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
Carretera de las Arenas s/n, Puerto de la Cruz, Tenerife, 38400
  • Taoro Park
    ‪8 min walk‬
  • Plaza del Charco
    ‪15 min walk‬
  • Loro Park
    ‪3 min drive‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪27 min drive‬

Room options

View all photos for Single Room, Balcony

Single Room, Balcony | Balcony

Single Room, Balcony

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed OR 1 Queen Bed

View all photos for Single Room (No Balcony)

Single Room (No Balcony) | Minibar, desk, laptop workspace, blackout curtains

Single Room (No Balcony)

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Triple with terrace 3 Adults

Minibar, desk, laptop workspace, blackout curtains

Triple with terrace 3 Adults

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Double Room, Terrace (1 adult + 1 child)

Terrace/patio

Superior Double Room, Terrace (1 adult + 1 child)

  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple 3 Adults

Minibar, desk, laptop workspace, blackout curtains

Triple 3 Adults

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Triple Room with terrace 2+1

Minibar, desk, laptop workspace, blackout curtains

Triple Room with terrace 2+1

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room (1 adult)

Minibar, desk, laptop workspace, blackout curtains

Double Room (1 adult)

  • City view
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room (1 adult + 1 child)

Minibar, desk, laptop workspace, blackout curtains

Double Room (1 adult + 1 child)

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Double Room, Terrace (1 adult)

Terrace/patio

Superior Double Room, Terrace (1 adult)

  • 48 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room, Terrace (2 adults)

Terrace/patio

Superior Double Room, Terrace (2 adults)

  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (2 adults)

Minibar, desk, laptop workspace, blackout curtains

Double Room (2 adults)

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room, Balcony (1 adult)

Minibar, desk, laptop workspace, blackout curtains

Double Room, Balcony (1 adult)

  • City view
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room, Terrace (1 adult + 1 child)

Minibar, desk, laptop workspace, blackout curtains

Double Room, Terrace (1 adult + 1 child)

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room, Terrace (2 adults)

Minibar, desk, laptop workspace, blackout curtains

Double Room, Terrace (2 adults)

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Triple 2+1

Minibar, desk, laptop workspace, blackout curtains

Triple 2+1

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

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  • Breakfast included
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About this property

Parque San Antonio

Eco-certified hotel with bars/lounges and 24-hour front desk
An outdoor pool, a restaurant and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and a free shopping centre shuttle are also provided. Other amenities include a poolside bar, a snack bar/deli and conference space.
Parque San Antonio offers 250 accommodations with minibars and a hairdryer. Televisions come with satellite channels.

Bathrooms include baths or showers, bidets and complimentary toiletries. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Parque San Antonio, you're just a quick walk from Parque canino Taoro Can. You'll find features such as free WiFi in public areas and a free shopping centre shuttle, plus 2 bars.
  • Free WiFi
  • Enjoy international cuisine at Restaurante Buffet, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Taoro Park and Risco Belle Aquatic Gardens
  • Free shopping centre shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference space. An outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Parque San Antonio.

This 4-star Puerto de la Cruz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurante Buffet – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Pool Bar – On-site bar. Open daily.
Cactus Lounge Bar – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free shopping centre shuttle

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 8 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cactus Lounge Bar
  • Pool Bar
  • Restaurante Buffet

Things to do

  • Billiards/pool table
  • Concerts/live shows
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,691 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Parque San Antonio
Parque Sol
Sol Parque
Sol Parque San Antonio
Sol Parque San Antonio Hotel
Sol Parque San Antonio Hotel Puerto De La Cruz
Sol Parque San Antonio Puerto De La Cruz
Parque San Antonio Hotel Puerto De La Cruz
Parque San Antonio Hotel
Parque San Antonio Puerto De La Cruz
Parque San Antonio Hotel
Parque San Antonio Puerto de la Cruz
Parque San Antonio Hotel Puerto de la Cruz

Parque San Antonio Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 55 out of 283 reviews
Rating 8 - Good. 121 out of 283 reviews
Rating 6 - Okay. 67 out of 283 reviews
Rating 4 - Poor. 32 out of 283 reviews
Rating 2 - Terrible. 8 out of 283 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Great service and good value
The service was absolutely amazing throughout the hotel - every single person was so friendly. The building I stayed in (as there are several around the property) was a bit old and needed refurbishment. The walls were quite thin - I could hear my neighbor's alarm in the mornings. However, for the amount of money I paid it was still a very good deal and was good value. The garden around the footpaths was also lovely. The location is easy as well - I didn't have a car and only used the buses on the island, which was quite doable from the hotel.
Stayed 4 nights in Jan 2024

6/10 Okay

Guadalupe

Stayed 1 night in Jul 2023

10/10 Excellent

ANA MARIA

Stayed 1 night in Apr 2023

8/10 Good

Nabeela Nazma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was almost being immersed in a rain forest. It is situated a little away from the centre of Puerto de La Cruz. However is perfect if you want to get away from the hustle and bustle of the city. We booked a double room with a terrace and enjoyed the sizeable room and bed. Friendly staff who are always happy to help. One thing I would say is that dinner times can often seem limiting especially if you come back late from an excursion. Additionally it can often seem like you are competing for a table at meal times. I would add that for those who have dietary requirements or religious considerations it may be wise to add ingredients to what each meal is. But all in all a beautiful hotel with a resort like feel. I would definitely stay again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Though Large All-Inclusive Resort
A large resort hotel centered around a large pool, next to a pleasant park, though a little distance away from everything else in town, including the beach. Buffet breakfasts and dinners were adequate, if somewhat uninspired. For the price tat I paid, I would regard my stay here to have been an outstanding deal.Within driving and cycling distance of many wonderful natural attractions and within walking distance of the town center , harbor and beaches.
Stayed 1 night in Jan 2020

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover
Had a top floor view on the outside of the hotel with no balcony or view just palm trees. The corridors smelt a little damp.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was old and dated but clean, the food was brilliant, the pool was clean, so was my room, the bed was hard but comfortable, the staff tried to be helpful but English is basically a 4th language, the gardens were nice there's bus stops just out side, little food shop down the road, the downside plus what none of the internet sites don't tell you is its mostly cloudy there, if you are going on an exclusion down south be warned its a two and a half hours on a coach trip with no toilet stops, and some exclusion from the south may not pick you up from This hotel, also if you have children don't get a pool room as there play music out side till 11, if the weather I was better I would go back
Stayed 14 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area and rooms excellent WiFi abysmal, food reasonable
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
I didn't like the smell of sewage that was constantly there in the block we stayed in
Stayed 14 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The setting of the gardens around the pool was very nice. The room that we were allocated was very poor and didn’t reflect what we were led to believe on the EXPEDIA advert. If we had known the room was poor, we may have selected a different hotel. In addition the fridge didn’t work, the wardrobe door was faulty, some of the sockets didn’t work, the telephone didn’t work. We asked for a double bed when we agreed the package and yet all we had was two single beds pushed together. One of the mattress’s had a dip in it and was very uncomfortable. We would not book that hotel in future; the advert doesn’t meet the expectations.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel its self was nice enough quiet which is just what l wanted, the wifi in the room didnt work at all until my last day, l found in general the hotel staff didnt seem to want to engage and the chef in the kitchen really rude boarding confrontional all because l said excuse me when waiting at the omlette station! Not the kinda behaviour yku exoect from a grown man in a 4 star hotel.
Stayed 4 nights in Jan 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice the weather could have been better. But that’s not the hotels fault.
Stayed 4 nights in Jan 2019

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice relaxing place. Very chilled pool and seating. Nice cat hanging around. Restaurant was also nice, although their coffee machines for breakfast are SOooooo slow!
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Good food, irritating entertainment that you can’t avoid
Stayed 7 nights in Sep 2018

2/10 Terrible

A, Uk

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Old and tired
Hotel is old and not at all like advertised ! we had to ask to get upgraded ,, which we had to pay for ,, original double room that we got was awful,, 3 single beds ?? A TV from the 70s hairdryer from the 50s woodchip wallpaper, we got to hotel 11pm ,asked for something to eat and drink ? Sent to the restaurant to find cling wrapped plates of food sitting in the heat which had been there for hours !! And no one to be seen,, no parking ,, would never go back
Stayed 2 nights in Aug 2018

6/10 Okay

Mikko, Espoo

Liked: Cleanliness
Pretty ok
The hotel is a bit far away from the restaurants and the beach but only a 20min walk. The pool is not heated, not cleaned properly (poop floating?) and the pool times from 10-18 are laughable. The breakfast is decent althought the restaurant is noisy, crowded and the floor plan is poor. The dinner overpriced and poor quality. They sell you a 1 euro bottle of wine for 11-15 euros and the food is substandard. The rooms were pretty ok although they did not change sheets. Some staff speak very good english, some do not understand a word. The hotel itself is an eye candy. Lots of palm trees and other plants.
Stayed 4 nights in Mar 2018

6/10 Okay

John , UK

Liked: Cleanliness
The people weren't too friendly to my wife and I.
I can only say the hospitality that was shown to my wife and I was very poor. Only one waiter was nice to us and his name was Allan.
Stayed 5 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
grounds were beautiful. bed was terrible. Wi-Fi in the room was very inconsistent.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very enjoyable holiday. would do it again at the same hotel

4/10 Poor

HonestReviewer, Ireland

Disliked: Staff & service, property conditions & facilities
Not a 4 Star hotel.
Hotel not as luxurious as pictures show. OVERALL: Bar/Restaurant staff hate their lives and are extremely rude: 0/10 Buffet style Breakfast: 6/10 Buffet style Dinner: 4/10 Night time entertainment: 1/10 (Karaoke, thats it.) Pool Cleanliness: 3/10 (lots of bugs due to amount of plants around hotel). Room cleanliness: 6/10 Kid friendly: No, nothing for them but the pool. Do NOT eat anything off the "lunch" menu, they couldn't even cook a frozen pizza correctly! Parking: Street parking only. Tip! - Do not settle for room they give you at first! They tried to put me at the back of the hotel, in a box room of a double bedroom with a view of an air conditioning unit and a brick wall. I had to view 3 rooms before I settled.

4/10 Poor

S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel
On arrival to hotel we stood in reception waiting to be seen. Reception staff did see us but they did not welcome us. They were very focused of simply processing our information and did not give us any information on anything within the area. Could have been more friendly. Room was not what we expected, toilet smelt bad aswell as room. On first night we had a huge cockroah in the room which we had to catch ourselves. We also had stained pillows with blood and expected a double bed not twin beds put together. Only thing good about the hotel was its food. Entertainment wasn't great.

8/10 Good

Gemma , UK, Essex

Liked: Cleanliness, staff & service, room comfort
Nice hotel and food brilliant
Lovely hotel, pleasant staff. Rooms need an update but they are very suitable. Not really close to anything however they run a free bus into town in the week, great place if you do not want to do anything.

8/10 Good

Joan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel but lots of steps no good for anyone with walking difficulties

10/10 Excellent

Daf, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff
We had a great stay at Sol Parque San Antonio...the front desk staff was wonderful...I.Perez, one of the FD staff was great.. he always went out of his way to help us out..i would recommend this hotel...