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Candlewood Suites Roswell New Mexico by IHG

2.5 star property

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Photo gallery for Candlewood Suites Roswell New Mexico by IHG

Property amenity
In-room safe, desk, iron/ironing board, free WiFi
Interior
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
4 Military Heights Drive, Roswell, NM, 88201
  • New Mexico Military Institute
    ‪10 min walk‬
  • Alien Zone
    ‪4 min drive‬
  • International UFO Museum
    ‪4 min drive‬
  • Roswell, NM (ROW-Industrial Air Center)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility, Access Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility, Access Tub) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility, Access Tub)

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

  • 49 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Comfort Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very good, (1147)
The price is €134
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Comfort Suites

About this property

Candlewood Suites Roswell New Mexico by IHG

Hotel in Roswell with 24-hour fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Roswell New Mexico by IHG offers 87 accommodations with DVD players and a safe. 32-inch flat-screen televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Roswell New Mexico by IHG. During your stay, you're just a quick walk from Eastern New Mexico Medical Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a meeting room and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Eastern New Mexico Medical Center and Lovelace Regional Hospital
  • Free bus station shuttle shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Public spaces have free WiFi. Candlewood Suites Roswell New Mexico by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Roswell New Mexico by IHG. Free self parking is available.

This Roswell hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free bus station shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf carts
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 1 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD1 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites NEW MEXICO
Candlewood Suites NEW MEXICO Hotel
Candlewood Suites NEW MEXICO Hotel ROSWELL
Candlewood Suites ROSWELL
Candlewood Suites ROSWELL NEW MEXICO
Candlewood Suites Roswell New Mexico Hotel

Candlewood Suites Roswell New Mexico by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 394 out of 744 reviews
Rating 8 - Good. 210 out of 744 reviews
Rating 6 - Okay. 90 out of 744 reviews
Rating 4 - Poor. 31 out of 744 reviews
Rating 2 - Terrible. 19 out of 744 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Pool and hot tub needed cleaning and heat.
Stayed 2 nights in Dec 2024

10/10 Excellent

david

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great place always stay there
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Norberto, McAllen

Liked: Cleanliness, amenities, property conditions & facilities
It was ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfortable, and had everything I needed nearby!
Stayed 1 night in Nov 2024

10/10 Excellent

Camille

Stayed 1 night in Oct 2024

10/10 Excellent

Tuyetnhung, Conroe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was good, the staff were kind and checkin/check out was a breeze.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
Had a great stay. My only complaints were: the coffee pot in the room was in bad shape and the bathroom sink had drain issues.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms
Stayed 1 night in Oct 2024

10/10 Excellent

haydee, san antonio

Stayed 1 night in Sep 2024

6/10 Okay

Philip

Stayed 1 night in Oct 2024

10/10 Excellent

Larry, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay here often while traveling, staff is friendly, helpful. They are pet friendly and all rooms have a kitchen and they also have a good selection of rooms - suites , 1 bedrooms etc and rooms are spacious. i highly recommend this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay, the cleanliness and it's down the street from shops and restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lois

Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

haydee, san antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish to greatly thank Yolanda Coronado, General Manager, for resolving with enormous grace and humanity a major snafu with Denny´s next door, which provided expired dining coupons to hotel guests then refused to honor them, on top of a heap of other Denny´s fiascos. Ms. Coronado provided a level of understanding and kindness that guarantee we will return to and recommend Candlewood Suites.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good olace
It was fine. The desk clerk was really friendly. We were there short time
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Just OK. Clean, nice staff. Nothing special. Long term residents.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Carson

Stayed 1 night in Aug 2024

10/10 Excellent

ROLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Aug 2024