Holiday Inn Express & Suites Roswell by IHG

2.5 star property

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Exterior
Desk, free cots/infant beds, free WiFi, bed sheets
Lobby
Restaurant
Indoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
3 Military Heights Drive, Roswell, NM, 88201
  • New Mexico Military Institute
    ‪8 min walk‬
  • Alien Zone
    ‪4 min drive‬
  • International UFO Museum
    ‪4 min drive‬
  • Roswell, NM (ROW-Industrial Air Center)
    ‪16 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Roswell by IHG

Hotel in Roswell with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, a business centre and a meeting room.
Holiday Inn Express & Suites Roswell by IHG offers 80 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a hydromassage showerhead. This Roswell hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Roswell by IHG. During your stay, you're just a quick walk from New Mexico Military Institute. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of New Mexico Military Institute and Lovelace Regional Hospital
  • Free airport shuttle service
Holiday Inn Express & Suites Roswell by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. The business-friendly Holiday Inn Express & Suites Roswell by IHG also features a front desk safe and a lift. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Roswell hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Roswell Hotel
Holiday Inn Express Roswell
Holiday Inn Express Suites Roswell
Holiday Inn Express Suites Roswell
Holiday Inn Express Suites Roswell an IHG Hotel
Holiday Inn Express & Suites Roswell by IHG Hotel
Holiday Inn Express & Suites Roswell by IHG Roswell
Holiday Inn Express & Suites Roswell by IHG Hotel Roswell

Holiday Inn Express & Suites Roswell by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 549 out of 747 reviews
Rating 8 - Good. 138 out of 747 reviews
Rating 6 - Okay. 28 out of 747 reviews
Rating 4 - Poor. 15 out of 747 reviews
Rating 2 - Terrible. 17 out of 747 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were pleasant the room was really nice and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Miranda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was no hassle checking in and our room was very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always recommend holiday Inn Express
Stayed 1 night in Oct 2024

10/10 Excellent

Roseann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
One night stay service desk very nice lady , check was fast room . Room very comfy and roomy.
Stayed 1 night in Nov 2024

10/10 Excellent

Leanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Louis

Stayed 1 night in Oct 2024

10/10 Excellent

Darcy

Stayed 2 nights in Oct 2024

10/10 Excellent

Mary, Kerrville

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe. Cameras everywhere to watch my car parked with all my gear in it. Clean, very comfortable beds.
Stayed 1 night in Oct 2024

10/10 Excellent

Steffanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful
Stayed 1 night in Oct 2024

8/10 Good

Mayra

Stayed 1 night in Oct 2024

8/10 Good

Cole

Stayed 1 night in Oct 2024

8/10 Good

william

Stayed 1 night in Oct 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is remodeling so some construction equipment around the property. Did not bother us since we were traveling and just staying overnight. Property could use some updated carpet etc. but looks like they are doing this. Quiet, slept well, comfortable bed. Would say again.
Stayed 1 night in Oct 2024

10/10 Excellent

Darrell, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and almost look like a brand new hotel. The staff was awesome.
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Delana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jacquelin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

samantha

Liked: Staff & service, property conditions & facilities, room comfort
Clean and accommodating! Great place to stay
Stayed 2 nights in Sep 2024

8/10 Good

linda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where welcoming to all of us including our pet (dog). The room took awhile to heat up the room but otherwise this was a comfortable room
Stayed 1 night in Sep 2024

6/10 Okay

John

Travelled with family
Liked: Staff & service, amenities
Carpets and overall appearance of hotel shows wear and lack of attention. On plus side, morning breakfast was very good and very well serviced
Stayed 1 night in Sep 2024

2/10 Terrible

Rich

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
What was NOT okay is that we were given a room directly below where they were doing flooring repairs on the one above. At just past 8am, we were startled awake by loud banging & hammering directly above our heads. My wife's heart was racing and (not exaggerating) it sounded like they would come crashing through the ceiling at any moment. So much for sleeping in before traveling! The pounding & hammering continued and it didn't stop. We called the front desk and they confirmed that the repairs were directly above us and there was nothing they could do. We packed up and went to the front desk to check out, and and relayed what happened to a woman who identified herself as the "front desk manager." She replied that the workers "clock in at 8am and that's when the work starts." I shared we were astounded her company would have us pay for a room directly below the contruction work w/o warning. She shrugged, stating there was nothing she could do, and wished us a good day.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Room was nicely set up. Didn't feel cramped at all.
Stayed 1 night in Sep 2024

8/10 Good

Dalia

Stayed 1 night in Sep 2024

10/10 Excellent

Youngchan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024