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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Exterior
Lobby
Lobby
Lobby
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
3000 Santa Rosa Ave, Santa Rosa, CA, 95407
  • Sonoma County Fairgrounds
    ‪4 min drive‬
  • Graton Resort and Casino
    ‪5 min drive‬
  • Charles M. Schulz Museum
    ‪6 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪16 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Quality Inn & Suites

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, camper van/bus/lorry parking, multilingual staff assistance and a vending machine are on-site.
Quality Inn & Suites offers 61 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of Harvest Dog Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include multilingual staff, a vending machine and coffee/tea in a common area
  • On-site recreation includes a gym
  • Just a 4-minute drive from Sonoma County Fairgrounds and 5 minutes from Graton Resort and Casino
Free breakfast is served daily. Public spaces have free WiFi. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Santa Rosa hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Wine Country Santa Rosa
Quality Wine Country Santa Rosa
Quality Inn Wine Country
Quality Wine Country

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 189 out of 502 reviews
Rating 8 - Good. 118 out of 502 reviews
Rating 6 - Okay. 79 out of 502 reviews
Rating 4 - Poor. 42 out of 502 reviews
Rating 2 - Terrible. 74 out of 502 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Steven A

Short Stay

No swimming pool, which we could live without. No hair dryer in the room, which irritated my wife. The bathroom fan didn't work. There was no ice machine on site. We couldn't get any TV stations to come in, through the channel information appeared. The beds were on metal frames which squeaked when you moved around on the bed. The bed was comfortable and I slept very well. This place is okay for a cheap one-night stay but if you are on vacation forget about it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay!

Location of the Hotel is right off the freeway 101 and easy to find. The room was clean, comfortable. Nice place to stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Pyong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all
Stayed 3 nights in Apr 2025

6/10 Okay

Kelli

Liked: Amenities
It was a little noisy and smelled of marijuana in the halls. Breakfast was ok. Lacked a bit- if you were lucky enough to get there when there was something.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, and the room, which had apparently been recently renovated, was very nice and clean. My only negative comment is that the shower curtain is too short and allows shower spray to get onto the bathroom floor way too much. I'm giving this motel 5 stars, assuming that this minor problem will be quickly fixed. We'll be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

FNU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet place
Stayed 1 night in Apr 2025

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Apr 2025

8/10 Good

Sydnee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
We stayed for two nights. Front desk was good customer service
Stayed 2 nights in Apr 2025

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and quiet hotel, and breakfast was good.
Stayed 1 night in Apr 2025

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable
Stayed 2 nights in Apr 2025

2/10 Terrible

Charles

Liked: Cleanliness, property conditions & facilities
You know the place was clean, but I just wanna warn everybody don't use no little wash rag or little towel. My wife got makeup on a towel and I used the wash rag to clean my shoes. It was just dirt and they took charge me 20 bucks out of my deposit and so I'm just letting people know don't don't don't wipe women's don't wipe no makeup off your face and then don't clean your shoes with the wash rack.
Stayed 1 night in Apr 2025

4/10 Poor

Joseph

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Candice

Travelled with family, Travelled with family and small children
Disliked: Amenities
The outlets in our bathroom didn’t work. This made getting ready each day horribly difficult, trying to blow-dry and style hair with no mirror was horrible. I made this known to the front desk immediately, they told me maintenance would come fix it. Every day (4 in total) I reminded them and checked in, but was put off. Also…breakfast if you can call it that was basically non-existent. Everything gone every day we tried to go and it was well within hours. Don’t stay here!
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
This hotel is dangerous and needs to be shut down! This hotel is an absolute scam! During my one night stay there a couple weeks ago there were multiple rooms having different guests come in and out. All of which were male. The guests in those rooms were either playing loud music or talking extremely loud. This happened from 10 pm all the way until 11 am check out the following day. I could not rest because every 10-30 mins the doors of those rooms would open and then slam shut and then guests/visitors would be shouting, yelling, pounding on walls and furniture or walking heavily as they left. I did not feel safe here at all. The room was filthy and I have photos to prove it. The front desk associate is absolutely unprofessional and should not be working in hospitality whatsoever. I will be filing a formal complaint with the BBB. I will also be sharing the disgusting illegitimate business scams about this business on multiple platforms to warn the general public. This is either a human trafficking operation or a multi level prostitution ring. I saw at least 30 different men enter different rooms for hours every 30 mins. I showed the pictures of the filthiness of my room and the manager refused to refund any portion my money. Do not stay here and make it publicly known this is a dangerous place.
Cigarette butt in between AC/heater unit and built in cabinet
Dirty filthy mirror
Rodent den
Rodent den
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Stayed 1 night in Apr 2025

6/10 Okay

CHANG HWAN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
When I stayed there, it was under remodeling. There was bare concrete floor.
Stayed 1 night in Apr 2025

4/10 Poor

Natalia

Travelled with family
Stayed 2 nights in Apr 2025

8/10 Good

DONNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2025

8/10 Good

Lynn

Business traveller
Liked: Cleanliness
Tight parking
Stayed 1 night in Mar 2025

8/10 Good

frederick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

DONNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Great staff.
Stayed 3 nights in Mar 2025

6/10 Okay

Vianne

Stayed 5 nights in Feb 2025

10/10 Excellent

Gus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean and accommodating
Stayed 3 nights in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice stay Roomy for the 4 of us in 1 room with 2 queens
Stayed 2 nights in Mar 2025