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Holiday Inn Saratoga Springs by IHG

3.0 star property

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Photo gallery for Holiday Inn Saratoga Springs by IHG

Lobby sitting area
Property entrance
Point of interest
Lobby sitting area
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Pool
  • Gym
  • Laundry

Explore the area

Map
232 Broadway, Saratoga Springs, NY, 12866
  • Saratoga Springs City Center
    ‪14 min walk‬
  • Saratoga Race Course
    ‪20 min walk‬
  • Saratoga Performing Arts Center
    ‪5 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, desk

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, desk

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, minibar, desk

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower) | Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub

Premium bedding, pillow-top beds, minibar, desk

Suite, 1 Bedroom, Jetted Tub

  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility Tub)

Premium bedding, pillow-top beds, minibar, desk

Premium Room, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, desk

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Embassy Suites Saratoga Springs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, (1186)
The price is €249
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Embassy Suites Saratoga Springs

About this property

Holiday Inn Saratoga Springs by IHG

Hotel with free parking, steps from Congress Park
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free casino shuttle. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Saratoga Springs by IHG offers 168 accommodations with minibars and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Saratoga Springs by IHG. During your stay, you're just a quick walk from Congress Park. Free WiFi in public areas, free self-parking and free train pick-up service are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Congress Park and 14 minutes on foot from Saratoga Springs City Center
  • Free train station pick-up, shopping centre and casino shuttle service
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Saratoga Springs by IHG offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 8178 square feet (760 square metres) and includes a conference centre. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Saratoga Springs by IHG. An area shuttle within 5 miles, A casino shuttle and A train station pick-up shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Saratoga Springs hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Bookmakers Restaurant – This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free train station pick-up shuttle from 7:30 AM to 10:00 PM
  • Free casino shuttle
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 16 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bookmakers Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (8,178 square foot of space)

Outdoors

  • Beach loungers
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 27 September to 31 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 16 for adults and USD 10 to 12 for children
  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Saratoga Springs
Holiday Inn Saratoga Springs
Saratoga Springs Holiday Inn
Holiday Inn Saratoga Springs Hotel Saratoga Springs
Holiday Inn Saratoga Springs Hotel

Holiday Inn Saratoga Springs by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

carlos

Business traveller
Liked: Property conditions & facilities
Nice place ..also I forgot my table the room was 112 - day 17 December 2024
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Stayed 1 night in Sep 2024

8/10 Good

Beyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lynette

Stayed 1 night in Nov 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and service. Very friendly staff all around - love the city !
Stayed 1 night in Dec 2024

6/10 Okay

Christine

Stayed 2 nights in Nov 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually stay here when i visit fsmily. its very convenient for them tp oock mecup
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Alie, Far Rockaway

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Kimberly

Liked: Staff & service
I would not stay at the hotel again.
Rooms were worn to the point where renovations are needed. Heat was not working correctly, as air conditioning would turn on after a bit. The bed and pillows were very uncomfortable and the sheets were too short. There were no extra blankets and I was cold. The food from the restaurant was fabulous, or my ratings would have been lower!
Stayed 1 night in Nov 2024

8/10 Good

theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every single staff is friendly, helpful and kind. Entry in room so narrow walker got stuck, not a very good start. The beds are not very comfórtable, they ride in míddle so you roll off the edge and can't stay in the bed.the buffet breakfast was outrage expensive for something that was obviously luke warm reheated. The hotel cost point I could have stayed at the casino..and been pampered for this same cost during this off season.
Stayed 1 night in Nov 2024

10/10 Excellent

Raffie, Ridgewood

Stayed 1 night in Oct 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to many shops and restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Business traveller
Liked: Amenities
It was a nice place to stay, and well located to downtown.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Oct 2024

6/10 Okay

M

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Good location but old facility.
Stayed 1 night in Sep 2024

10/10 Excellent

Evan

Stayed 1 night in Oct 2024

4/10 Poor

Manny

Travelled with partner
Disliked: Amenities
The night we arrived we shared a floor with an unaccompanied minors who managed to set the fire alarm off at 1am in the morning. It went off for an hour. Also I paid $700 for a 2 night stay and it did not include breakfast. That’s a total rip off.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Extremely professional staff, room contained mini fridge and microwave, comfortable bed, bathtub and my favorite cable channels
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Stayed 1 night in Oct 2024

4/10 Poor

Kelley

Liked: Staff & service
Disliked: Amenities
Fire alarm went off and there was hardly any information provided to the guests. People were not sure if they were supposed to evacuate or not. The fire door separating our hallway from the elevator lobby was propped open with a towel. That could have been disastrous in preventing the spread of the fire if it were near our rooms. The strobe lights did not flash in unison which is required under the fire code. Front desk staff informed the guests that it was due to someone vaping in their room but “they had no idea of finding out who it was”. That makes absolutely no sense considering the addressable smoke detection system would give you the exact location and room number where the vaping occurred. It’s very disappointing that something so serious was handled so poorly. I would be concerned to see the response during a real fire incident.
Stayed 1 night in Oct 2024