6/10 OK
Jonathan T.
18.3.2025
Hyvää: Siisteys
Cottage
Good evening,A few issues I wanted to list about my vacation rental this weekend:The thermostat was out of battery when we arrived and the house was 38F inside after driving 4 hours through a winter storm. I replaced the batteries and four hours later the house warmed up to 65F. They still have not cleared the driveway of the approximately 12" of snow that remains from the storm. The initial 40" was cleared when we arrived. There was no shampoo or soap in the shower. There are missing lightbulbs throughout the house and a faulty stove top light that flickers on and off. There is also no grease trap for the stove top.I understand this is a budget rental but there is a certain level of accountability that should be taken to rectify these issues in a timely manner. I notified vacasa via text with each issue at the time they were discovered and was informed that it would be taken care of. We are now on night 3 without any resolution of any issue mentioned above. Which leads me to request a substantial credit if not in a complete total refund for my stay here this weekend.
Jonathan T.
Yöpyi 3 yötä maaliskuussa 2025