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Muthu Royal Thurso Hotel

3.0 star property

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Photo gallery for Muthu Royal Thurso Hotel

Exterior detail
Triple Room | Desk, iron/ironing board, free WiFi, bed sheets
Lounge
Exterior detail
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Traill Street, Thurso, Scotland, KW14 8EH
  • Scrabster Ferry Terminal
    ‪3 min drive‬
  • Dunnet Bay Beach
    ‪12 min drive‬
  • Dunnet Head Lighthouse
    ‪19 min drive‬
  • Wick (WIC)
    ‪35 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 18.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 18.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 18.00 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • 18.00 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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The price is €115
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includes taxes & fees
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About this property

Muthu Royal Thurso Hotel

Hotel in Thurso with 24-hour front desk and restaurant
A restaurant, a bar/lounge and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk.
Muthu Royal Thurso Hotel offers 103 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Muthu Royal Thurso Hotel, you're just a quick walk from North Coast Visitor Centre. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at Orkney Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Just a 3-minute walk from North Coast Visitor Centre and 4 minutes on foot from Thurso Library
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Muthu Royal Thurso Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Thurso hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:00 AM.
Orkney Restaurant – This restaurant specialises in Regional cuisine and serves breakfast and dinner. Reservations are required.
Room service is available.

Languages

English, Hindi, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Orkney Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: GBP 2 per stay

We've listed all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Royal Hotel Thurso
Royal Thurso
Muthu Royal Thurso
Muthu Royal Hotel
Muthu Royal
Muthu Royal Thurso Hotel Hotel
Muthu Royal Thurso Hotel Thurso
Muthu Royal Thurso Hotel Hotel Thurso

Muthu Royal Thurso Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 55 out of 495 reviews
Rating 8 - Good. 150 out of 495 reviews
Rating 6 - Okay. 164 out of 495 reviews
Rating 4 - Poor. 78 out of 495 reviews
Rating 2 - Terrible. 48 out of 495 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were accommodated for very well, and we found this to be the better hotel out of the 4 we stayed in over our week trip doing the NC500. It’s not exactly the Ritz but it’s clean, comfortable and cosy. In a decent location (not much to do in the town but it was nice and quiet). Would stay here again if we were near the area in a heartbeat!
Stayed 1 night in Apr 2022

8/10 Good

j

Liked: Cleanliness, staff & service, room comfort
Clean room, comfortable bed, hotel a little dated but staff friendly enough. Breakfast cooked to order so be prepared to wait a little. Restaurant closed, bar meals choice of 3 main meals, fish, scampi and chicken burger. Had the fish and it was terrible but charged restaurant prices, ate elsewhere for rest of stay.
Stayed 3 nights in Nov 2021

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good..bar not great didnt have many drinks and no food
Stayed 1 night in Oct 2021

10/10 Excellent

Shaya Louise

Stayed 1 night in Oct 2021

6/10 Okay

Katherine

Liked: Staff & service
Very good value for the very little it cost. Fine for short stay. Staff were helpful and considerate about parking. The property needs renovation urgently.
Stayed 1 night in Oct 2021

6/10 Okay

Robert

Stayed 1 night in Oct 2021

6/10 Okay

R

Liked: Cleanliness, staff & service
Interesting place, clean and cheap
The hotel was a grand place in its time, its a bit tired and could do with a make over. The staff were pleasant and food was very nice, the evening meal menu was good how, however, and this could be my mis understanding ! I did not realise the menu was a set 3 course so having just one main and being charged for a starter and desert I didnt want was a little off putting. That aside for the cost which inclueds breakfast its good value.
Stayed 1 night in Oct 2021

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Thank you
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Old hotel in need of modernisation, but appears well-run and is reasonably comfortable.
Stayed 1 night in Oct 2021

2/10 Terrible

Gavin

Stayed 4 nights in Sep 2021

8/10 Good

Carmel

Liked: Cleanliness, staff & service, room comfort
Comforfable and clean, hotel a little tired lookin
Stayed 2 nights in Sep 2021

8/10 Good

Gordon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

alethea

Travelled with group
Liked: Cleanliness, staff & service, room comfort
NC500
Friendly helpful staff and a Nice full breakfast. Hotel is a bit dated, it was clean and inc towels n toiletries so no complaints. There is Parking on site and a petrol station to hand next door. Easy location on route NC500. We’d be happy to stay again should we be in the area.
Stayed 1 night in Sep 2021

6/10 Okay

Joan

Liked: Cleanliness, staff & service, room comfort
Late Booking
Stayed 1 night in Sep 2021

8/10 Good

Siobhan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Murthu hotel Thurso September stay
Our stay was good, great breakfast. Receptionist was not overly friendly or forthcoming g with information. The property is old but internally well maintained, however could do with the external windows cleaning
Stayed 1 night in Sep 2021

6/10 Okay

Douglas

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

Duncan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Did not like the bar and the attitude of the bartender
Stayed 1 night in Sep 2021

6/10 Okay

Simon

Liked: Staff & service
Tired of Thurso
The hotel was well placed and free parking available nearby. The room was clean but rather dated. The bed was comfortable and the shower good. Our window overlooked the street so there was street noise through to midnight which was a little intrusive. The breakfast was good although the service and access to the self service parts of the breakfast a little chaotic. Overall, the place was in need of some investment and refurbishment. The hotel wasn't as bad as some of the reviews I have subsequently read but it wouldn't be my first choice when I'm next in Thurso.
Stayed 1 night in Aug 2021

4/10 Poor

David

Travelled with group
Disliked: Staff & service, property conditions & facilities
A bygone era
Like going back to the seventies, and not upgraded since. Clean bed linen, clean bathroom, clean room. Breakfast standard fare. We were on the Scotland 500 cycle and it served its purpose for a good night sleep, but no frills and thd hotel needs some major investment to bring it up to modern day standards
Stayed 1 night in Aug 2021

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Older Hotel
Older hotel that was very functional, but a bit dark in some of the hallways
Stayed 2 nights in Aug 2021

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortable, clean and bright.
Stayed 3 nights in Aug 2021

2/10 Terrible

ALAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please Don't Stay Here
I stay in a lot of budget hotels travelling with my work but this one was the worst I have stayed in, as soon as we arrived the receptionist was appoligising for everything, no lift, sorry your room is so far away but we are fully booked, book by who? DHS or asylum seekers I guess, only good point as we were carrying out cases up the stairs as no lift a suited man offered to help us, the room was tiny, the double bed was tiny, the pillows were like a cotton bud put inside a pillow case, there was no slip mat for the shower, 1980 style of furnishing and decor, the mattress was like a slab of concrete to sleep on, people walking the corridors and slamming doors from just after 5am, all in all couldn't wait to get out of this place, give this place a big swerve
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The stay was fine, quiet and a comfortable bed. Breakfast was okay, though only ate an evening meal in there once, finding better place the other night. Thurso is not that interesting, and not a place for holidaying just for trips to John O'Groats and the Orkneys or for the NC500 tour
Stayed 2 nights in Jul 2021

8/10 Good

Andrew

Liked: Staff & service
The hotel could have been a lot better, I certainly would not say it was a 3-star hotel. The welcome and check-in was very good and helpful as was the service. The menu was extremely poor and very limited as was the drinks at the bar with only 1 pump of draught beer in 4 being on. The decor and furniture were dated as was the door locks, ours wouldn't lock at all, with keys still being used. The hotel was very clean, but as I said at the start could be a lot better and needs money spending on it. And before I finish and forget sinage is required for where the car park is as we got conflicting directions from staff and guests.
Stayed 1 night in Aug 2021