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Hilton Los Angeles/Universal City

4.0 star property

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Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool, pool loungers
Breakfast, lunch, dinner served; Californian cuisine
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet-friendly

Explore the area

Map
555 Universal Hollywood Dr, Universal City, CA, 91608
  • Universal Studios Hollywood
    ‪7 min walk‬
  • Universal CityWalk
    ‪10 min walk‬
  • Hollywood Bowl
    ‪6 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Executive Room, 1 King Bed with Sofa bed, Corner

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Universal)

  • 75 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Universal)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Executive Level (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Executive Level (Universal)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, View (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, View (Universal)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Executive Level

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub | Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner (Universal View)

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner (Universal View)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner

  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with digital channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking

  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Director's Suite, 1 King Bed, Non Smoking

Director's Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Director's Suite, 1 King Bed, Non Smoking

  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Diplomat Suite, 1 King Bed, Non Smoking

Diplomat Suite, 1 King Bed, Non Smoking | Living area | 55-inch flat-screen TV with digital channels, Netflix, Hulu

Diplomat Suite, 1 King Bed, Non Smoking

  • 121 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Los Angeles/Universal City

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilton Los Angeles/Universal City's great location. During your stay, you're just a quick walk from Universal Studios Hollywood. Features include an outdoor pool, a restaurant and a 24-hour gym.
  • Enjoy Californian cuisine while dining at Cafe Sierra
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk
  • Local-area shuttle service available
  • Pets welcome for a fee
Hilton Los Angeles/Universal City offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 32001 square feet (2973 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Los Angeles/Universal City. For a fee, parking is available.

This 4-star Universal City hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Cafe Sierra – This restaurant specialises in Californian cuisine and serves breakfast, brunch, lunch and dinner.
Lobby Lounge – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Secured, covered parking on site (USD 55 per night)
  • Valet parking on site (USD 66 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per day
  • Service fee: USD 11.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 34.00 for adults and from USD 19.50 for children
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self-parking fee: USD 55 per night (in/out privileges)
  • Valet parking fee: USD 66 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Hilton Los Angeles/Universal City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1746 out of 2807 reviews
Rating 8 - Good. 585 out of 2807 reviews
Rating 6 - Okay. 250 out of 2807 reviews
Rating 4 - Poor. 123 out of 2807 reviews
Rating 2 - Terrible. 103 out of 2807 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Soreidy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service and transportation to the park.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a little drunk and needed a room to stay. The staff was really nice to help us check in
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Seante

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good but was disappointed when my 2 attempts to make arrangements for a small decoration for my sons birthday were disregarded. First attempt by email almost a week of ahead of time and the followup email they said thatd be sent was not, then 2nd attempt was at check in, the reception actually apologized and then offered a slice of cake and he even wrote down the day and time that would work for it to be delivered to our room. It never showed. But other than that that stay was nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Stephanie

Travelled with family
Overall Service
Never received text message informing us room was ready as told. Sat in lobby for an hour plus waiting. Had to go check with front desk to see what happened. They apologized and said it was ready a few hours ago. Room was dusty and trash was not taken from our room during cleaning. Water pressure in shower is terrible. No shampoo or conditioner in containers. First time visit here. Not the greatest stay but not the worst either. Overall was ok. Have stayed at other Hiltons that are better with free continental breakfast. This one did not not offer it. Close proximity to park though.
Stayed 2 nights in Dec 2024

10/10 Excellent

marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rocio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay very happy with the staff
Stayed 2 nights in Dec 2024

10/10 Excellent

ROY

Stayed 1 night in Dec 2024

10/10 Excellent

Michaell

Stayed 2 nights in Dec 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Amenities
Me gustó el servicio de los trabajadores todos muy amables y dispuestos a ayudar. Lo que no me gustó que solo había un shuttle para muchísimas personas y tuvimos que esperar a que regresara tres veces.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall #1 Place to stay when visiting Universal Studios
Stayed 3 nights in Oct 2024

6/10 Okay

howard

Stayed 3 nights in Dec 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here before, still excellent
Check in is quick. Rooms are very clean, comfortable and quiet. Breakfast is excellent at the restaurant inside. Will stay here again
Stayed 1 night in Dec 2024

8/10 Good

Vicente

Stayed 2 nights in Nov 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, and view of universal studious. Free shuttle. Water pressure was terrible, but the room was very nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Rizwana

Stayed 2 nights in Dec 2024

10/10 Excellent

Erin

Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A universal hotel stay
Great location for Universal. Friendly staff. Had an issue with the AC in our room not cooling and was fixed before our return in day 2. Breakfast was great contintental and hot buffet. Would happily stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amandeep

Stayed 1 night in Nov 2024

10/10 Excellent

Ladislao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel when visiting Universal Studios
Stayed 1 night in Dec 2024