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Turning Stone Resort Casino

4.0 star property

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Photo gallery for Turning Stone Resort Casino

Front of property – evening/night
20 restaurants, breakfast, lunch, dinner served; Asian cuisine
Front of property
Sauna, hot tub, hot springs/mineral springs, body treatments, body wraps
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Gym

Explore the area

Map
5218 Patrick Rd, Verona, NY, 13478
  • Turning Stone Casino
    ‪1 min walk‬
  • Utica Rome Speedway
    ‪10 min drive‬
  • Vernon Downs Casino
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪39 min drive‬

Room options

View all photos for LODGE - Suite, 1 King Bed

LODGE - Suite, 1 King Bed | Free WiFi, bed sheets

LODGE - Suite, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for LODGE - Suite, 2 Double Beds

LODGE - Suite, 2 Double Beds | Free WiFi, bed sheets

LODGE - Suite, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for TOWER - Deluxe Room, 2 Queen Beds

TOWER - Deluxe Room, 2 Queen Beds | Free WiFi, bed sheets

TOWER - Deluxe Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for BROOK - Deluxe Room, 1 King Bed

BROOK - Deluxe Room, 1 King Bed | Free WiFi, bed sheets

BROOK - Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for BROOK - Deluxe Double Room, 2 Double Beds

BROOK - Deluxe Double Room, 2 Double Beds | Free WiFi, bed sheets

BROOK - Deluxe Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for TOWER - Deluxe Room, 1 King Bed

TOWER - Deluxe Room, 1 King Bed | Free WiFi, bed sheets

TOWER - Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Comfort Inn & Suites Verona at Turning Stone Resort Casino

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (189)
The price is €161
for 1 room
includes taxes & fees
11 May - 12 May
Comfort Inn & Suites Verona at Turning Stone Resort Casino

About this property

Turning Stone Resort Casino

Resort with 20 restaurants, in the vicinity of Oneida Community Mansion House
This resort features 20 restaurants, a full-service spa and a golf course. Free WiFi in public areas, free valet parking and a free casino shuttle are also provided. Additionally, a casino, an indoor pool and a nightclub are on-site. Housekeeping is not available.
Turning Stone Resort Casino offers 700 accommodations. Flat-screen televisions come with cable channels and pay-per-view films. This Verona resort provides complimentary wireless Internet access.
Recreational amenities at the resort include Golf course, an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Turning Stone Resort Casino. During your stay, you're just a quick walk from Turning Stone Casino. Features include free WiFi in public areas, free valet parking and a free casino shuttle.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Drinking and dining options include 20 restaurants, a coffee shop and 8 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, facials or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a golf course, a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Oneida Community Mansion House and 10 minutes from Utica Rome Speedway
  • Free casino shuttle service
Turning Stone Resort Casino offers its guests a full-service spa, a golf course, and an indoor pool. There are 20 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Event space at this resort measures 100000 square feet (9290 square metres) and includes a conference centre. A casino, a nightclub, and a fitness centre are also featured at Turning Stone Resort Casino. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Verona resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 4 AM to 1 PM.
Wildflowers – This restaurant serves breakfast, brunch and dinner.
TS Steakhouse – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Peach Blossom – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
7 Kitchens – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Pino Bianco – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free casino shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4 AM to 1 PM for a fee: USD 15 to 20 per person
  • 20 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • 7 Kitchens
  • Peach Blossom
  • Pino Bianco
  • TS Steakhouse
  • Wildflowers

Things to do

  • Casino
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (100,000 square foot of space)
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Refrigerator on request

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Airport shuttle fee: USD 125 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Turning Stone Resort Casino offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Turning Stone
Turning Stone Casino
Turning Stone Casino Verona
Turning Stone Resort & Casino
Turning Stone Resort & Casino Verona
At Turning Stone Verona
Hotel At Turning Stone
Turning Stone Resort Casino Verona
Turning Stone Resort Casino
Turning Stone Casino Verona
Turning Stone Resort Casino Resort
Turning Stone Resort Casino Verona
Turning Stone Resort Casino Resort Verona

Turning Stone Resort Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1002 reviews
Rating 8 - Good. 240 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

AWFUL experience

Even though an email said 2 days prior we were all set with a reservation, when we arrived at the hotel they did NOT have our reservation, said they had NOT been contacted by hotels.com. We had to scramble to get a room on our own. There was no obvious hotels.com help phone number. We were put on hold numerous times and then after 90 minutes hotels.com found the same room we had found for $100 more and force us to take it and refuse to give refund for all our money, as we had requested Just awful experience.
Not good
Stayed 2 nights in Jan 2025

10/10 Excellent

Aidan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our favorite place to stay when we have dinner at the Steakhouse
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Jessica

Liked: Cleanliness, property conditions & facilities
If you are looking for a restful and rejuvenating stay, this may not be the best time to go. Construction begins at 6am and ends at 5pm daily.
Stayed 1 night in Jan 2025

10/10 Excellent

Betty Jane

Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty to do here. The room was great and the dining options even better!
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is well thought out and planned There are people to anticipate and assist with needs in a very friendly and pleasant manner. The complimentary valet service was a pleasant surprise. The spa with steam room and heated pool was marvelous.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Joseph J.

Travelled with family
Disliked: Staff & service

Front Desk

Don’t ask the front desk for anything. Not friendly and not helpful at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Rooms do not have refrigerator or any type of bottle waters! None smoking rooms smell like smoking rooms! Hotel front desk is about 1/4 mile from the elevator to your room! Hallways smell like marjuana and wet carpet! Good thing is the Valet parking is free and efficient! But rooms are small it every thing else is extra $5 a day for refrigerator in the rooms, if you use the phones to call the front desk there is a fee at checkout for all phone calls from room phone! Apparently the rooms with all good amenities are only on the 4th floor but we were never offered that until checkout! And casino slots are not loose at all, we got crushed and were not once approached by a drink lady! Tavern Restaurant was out of everything and shops don’t open until 10am!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and tidy

Stayed 2 nights in Dec 2024

10/10 Excellent

Briona

Stayed 2 nights in Nov 2024

10/10 Excellent

Dianelys, Liverpool

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Cameron

Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I went to celebrate our birthday (same day). Everyone from the housekeeping staff in the casino and in the hotel, to the casino staff, check in, customer service and most of the restaurants that we visited were absolutely amazing. All of them made us feel special and made us want to return. I am bragging daily about your wonderful facility.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of dining options on the property.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lori

Stayed 2 nights in Dec 2024

10/10 Excellent

heather

Stayed 2 nights in Dec 2024

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024