4/10 Poor
Lauren, San Miguel de Allende
28 Jan 2025
My first room assignment 1403B had a loud air conditioning generator which the maintenance team said was located on the roof. It turned on and off in the bedroom making for an uncomfortable sleepless night. When I asked for a room change the following day, specifically requesting quiet, I was given room 1307B which had a power generated located on the ground floor. This went on and off relentlessly and was particularly loud in the living room. Between the pounding of the generator, the shabby carpets and the tired furniture, it was not a good experience. The one positive thing that I can say is the people at reception were very kind and under the circumstances did their best.
Lauren
Stayed 8 nights in Jan 2025