4/10 Huono
thomas
Liikematkailija
23.11.2024
Hyvää: Huoneen mukavuus
Huonoa: Siisteys ja henkilökunta ja palvelu
Pretty awful stay. Not at all what it used to be…
Room was dirty, the bathroom rug and towels had brown stains (I don’t want to know what it was) I called housekeeping to bring me some new towels and remove the rug. The AC was locked so I had no control over the room temperature and it was unbearably hot. I called the front desk once asking for someone to fix it. They said they would send someone. I waited an hour. They never came. I tried it again. They never came.
The bathroom sink was clogged and would not drain. Rather than try and call again for someone to fix it, I just took it apart and fixed it myself.
8:45am multiple knocks on door from housekeeping with DO NOT DISTURB SIGN ON THE DOOR! Could not fall back asleep.
I needed to stay a second night and inquired with the front desk about booking a second room. They quoted me a price that was $50 more than Hotels.com and would not come down to match it. I asked wouldn’t they rather I booked direct and was told “I really don’t care” Front desk was rude and dismissive. I’m not sure what’s happened to this property. I’ve stayed here probably a dozen times since this hotel opened, back as far as their opening week in 2016. Honestly it’s more disappointing each time.
Unless something changes I’m sure this will be my last stay.
thomas
Yöpyi 1 yön marraskuussa 2024