Springhill Suites by Marriott Winston-Salem Hanes Mall

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Dates

December 2024

January 2025

Studio, 2 Queen Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Indoor pool, open 8 AM to 10 PM, pool umbrellas

Studio, 1 King Bed, Non Smoking | Living area | 42-inch LCD TV with cable channels, TV, Netflix

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Gym

Pool

Breakfast included

Pet-friendly

24/7 front desk

Laundry

Explore the area

1015 Marriott Crossing Way, Winston-Salem, NC, 27103

Hanes Mall
3 min drive
Novant Health Forsyth Medical Center
4 min drive
Wake Forest University Baptist Medical Center
6 min drive
Winston-Salem, NC (INT-Smith Reynolds)
14 min drive

Room options

Studio, 2 Queen Beds (Hearing Accessible)

Sleeps 5
2 Queen Beds

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Sleeps 5
2 Queen Beds

Studio, 2 Queen Beds, Non Smoking

39 sq m
Sleeps 5
2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed, Non Smoking

38 sq m
Sleeps 3
1 King Bed

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Sleeps 3
1 King Bed

Studio, 1 King Bed (Hearing Accessible)

Sleeps 3
1 King Bed

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Sleeps 3
1 King Bed

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Sleeps 5
2 Queen Beds

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Hotel with free breakfast, near Hanes Mall

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. Housekeeping is available on request.

Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with a safe and free newspapers. This accommodation has separate sitting areas and is furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Springhill Suites by Marriott Winston-Salem Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. Free breakfast, free WiFi in public areas and free self-parking are available.

Free full breakfast served daily
Free WiFi and wired Internet
Free self-parking and Motorhome/coach/lorry parking
Take a swim in the indoor pool
Amenities include a front desk safe, a 24-hour business centre and meeting rooms
On-site recreation includes a 24-hour gym
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 3-minute drive from Hanes Mall and 11 minutes from Wake Forest University
Cats and dogs welcome for a fee

Springhill Suites by Marriott Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. The business-friendly Springhill Suites by Marriott Winston-Salem Hanes Mall also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas

Family friendly

In-room microwave
In-room sofa bed
Indoor pool
Laundry facilities
Mini-fridge

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business centre
Computer station
Meeting rooms

Outdoors

Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

4 floors
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Rooftop garden
Smoke-free property

Room amenities

Bedroom

Day bed
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillowtop mattress
Twin sofa bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

42-inch LCD TV with premium cable channels
Netflix

Food and drink

Coffee/tea maker
Microwave
Mini-fridge

Air conditioning
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Heating
Iron/ironing board
Phone
Recycling
Safe
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 75.00 per accommodation, per stay
Only dogs and cats are allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 75.00 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes

Springhill Suites Marriott Hanes Hotel

Springhill Suites Marriott Hanes Hotel Winston-Salem Mall

Springhill Suites Marriott Winston-Salem Hanes Mall

Springhill Suites Marriott Winston-Salem Hanes Mall Hotel

Springhill Suites Marriott Hanes Mall Hotel

Springhill Suites Marriott Hanes Mall

Springhill Suites by Marriott Winston Salem Hanes Mall

Springhill Suites riott Hanes

Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Elizabeth

Travelled with family, Business traveller

18 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Everything was very nice. The only thing - the refrigerator wasn't very cold.

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Business traveller

16 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room # 117: Lights did not work, large red stain on carpet, worn through furniture. Ground floor did not feel safe as there was a screw in the window track that was not fastened all the way. When requested alternative room on higher floor for safety front desk staff said “no,” that the cleaning staff was really slow, and we would have at least a two hour wait.

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We came for one night. The room was clean and the staff was very helpful.

Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

David

12 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Troy

Travelled with family

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean

Stayed 8 nights in Aug 2024

10/10 Excellent

Hans

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Enjoyed my stay

Stayed 1 night in Aug 2024

10/10 Excellent

Marsha

Travelled with family

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a very nice and clean place our families only complaint would be that the pool was smaller than expected for a Marriott and there was a no hot tub but great place!

Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

10/10 Excellent

Benjamin

6 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Rakisha

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Maria, Ponte Vedra Beach

Travelled with family

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast area was small and crowded

Stayed 1 night in Aug 2024

4/10 Poor

Truth

Travelled with family

29 Jul 2024

Liked: Amenities

I always request high floor so I do not have to deal with a lot of noise. Well, I was unable to stay on a high floor during my stay because my I arrived in my room (initially on the 3rd floor), I could tell the bedding had not been changed on one of the beds. I definitely was not going to have myself nor my child sleep on USED bedding. Vanessa, at the front tried to accommodate me by then sending me to a room on the first floor (which had an awful..funny smell) and the second floor. This room was better and the bedding and towels were clean. I really appreciate SpringHill having quiet hours from 10-6. Unfortunately, at 6:03, I fist stomping. How and why someone is continuously walking in a room for over an hour and a half IDK. I tried to rest especially since I had to work that afternoon but it was not happening. I know hotel staff can’t control the noise level however, this is exactly why I request rooms on the high floor. Maybe I would’ve been able to get some rest. I ended up checking out before 8:00, not being able to enjoy my full time and I don’t appreciate that AT ALL.

Stayed 1 night in Jul 2024