Best Western Royal Plaza Hotel & Trade Center

3.0 star property

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Photo gallery for Best Western Royal Plaza Hotel & Trade Center

Interior
Indoor pool
Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Business centre
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
181 Boston Post Rd W, Marlborough, MA, 01752
  • Place, Apex Entertainment Center
    ‪8 min walk‬
  • Place, Peter Rice Homestead
    ‪18 min walk‬
  • Place, New England Sports Center
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪41 min drive‬

Room options

Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(65 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(32 reviews)
  • Sleeps 5
  • 2 Queen Beds

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Two Double Room with Courtyard View

  • Sleeps 4

Accessible King Room with Bathtub

  • Sleeps 2

Accessible King Room with Roll in Shower

  • Sleeps 2

Accessible Two Double Room with Bathtub

  • Sleeps 4

Accessible Two Double Room with Roll in Shower

  • Sleeps 4

Accessible Queen Room with Bathtub

  • Sleeps 2

2 Queen Beds, Non-Smoking, Deluxe Room, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Iron

  • Sleeps 5

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Pet Friendly King Room

  • Sleeps 2

Pet Friendly Two Double Room

  • Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

2 Double Beds, Non-Smoking, Deluxe Room, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Iron

  • Sleeps 4

Two Double Room with Partial View

  • Sleeps 4

King Room with Sofabed

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Deluxe King Suite

  • Sleeps 4

Family King Suite

  • Sleeps 4

Similar properties

About this property

Best Western Royal Plaza Hotel & Trade Center

Hotel with 2 restaurants, near Apex Entertainment Center
This smoke-free hotel features 2 restaurants, an indoor pool and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and concierge services are on-site. Housekeeping is available on request.
Best Western Royal Plaza Hotel & Trade Center offers 307 air-conditioned accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Royal Plaza Hotel & Trade Center. During your stay, you'll be within walking distance of Apex Entertainment Center. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Apex Entertainment Center and 7 minutes from New England Sports Center
  • Pets welcome for a fee
Best Western Royal Plaza Hotel & Trade Center offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Best Western Royal Plaza Hotel & Trade Center. Free self parking is available.

This Marlborough hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Zacharys Restaurant – This buffet restaurant only serves breakfast.
All Star Bar and Grill – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • All Star Bar and Grill
  • Zacharys Restaurant

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 44.68 per accommodation (varies based on length of stay), plus a deposit of USD 150.00 per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.11 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 44.68 per accommodation (varies based on length of stay)
  • Rollaway bed fee: USD 20.11 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004191700
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Royal
Best Western Royal Hotel
Best Western Royal Plaza
Best Western Royal Plaza Hotel
Best Western Royal Plaza Hotel Marlborough
Best Western Royal Plaza Marlborough
Royal Best Western
Royal Plaza Hotel
Best Western Marlborough
Best Western Royal Plaza Hotel & Trade Marlborough
Best Western Royal Plaza Hotel And Trade Center
Marlborough Best Western
Best Western Royal Plaza Hotel Trade Center Marlborough
Best Western Royal Plaza Hotel Trade Center
Best Western Royal Plaza Trade Center Marlborough
Best Western Royal Plaza Trade Center
Royal Plaza & Trade Center
Best Western Royal Plaza Hotel & Trade Center Hotel
Best Western Royal Plaza Hotel & Trade Center Marlborough
Best Western Royal Plaza Hotel & Trade Center Hotel Marlborough

Best Western Royal Plaza Hotel & Trade Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 446 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smells, found someone’s socks and debit card in our room. Staff overall rude, not helpful. The only good thing about this place is the breakfast and it’s breakfast staff!
Stayed 3 nights in Sep 2025

8/10 Good

Flor

Nice
Stayed 1 night in Sep 2025

6/10 Okay

Victor

3 stars because our door didn’t close properly I raised an issue was told maintenance fixed it and it wasn’t fixed, very concerning to say the least, it took pulling the door HARD until it latched and sometimes that could take multiple tries. Was told breakfast ended at 10 but was pulled early. Staff was friendly and the room was clean but safety concerns arose with a messed up door which if was fixed promptly I would’ve given 5 stars.
Stayed 1 night in Sep 2025

2/10 Terrible

Ryan

Disliked: Cleanliness
Not clean insects etc.
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
I was 5 dollars short on my stay ond the lady that checked us in
Stayed 1 night in Sep 2025

6/10 Okay

Rama Mohan Reddy, Southlake

Stayed 2 nights in Sep 2025

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convenient safe area
Stayed 4 nights in Sep 2025

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly informed and professional The handicap shower is a bit worn but in general a very nice property
Stayed 1 night in Sep 2025

10/10 Excellent

Starr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, staff helpful
Stayed 1 night in Sep 2025

8/10 Good

RAJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, spacious hotel, good breakfast. Just a few suggestions- online hotel info says gym opens at 6:00 am, but the sign on the gym entrance reads 6:30 am (had to wait 15 mins to get in). Shower head in Rm 354 has no power despite the water pressure in the bathtub faucet.
Stayed 1 night in Sep 2025

6/10 Okay

Victoria

Business traveller
The door in my bathroom was warped and the sofa in the hallway in the 6th floor had a pee stain. The entry way door was out dated. The jay card didn’t work immediately I had to wait for a click then I was able to open the door. However the room its self was roomy and the pillows were comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 2 nights in Sep 2025

8/10 Good

Gabe

Stayed 1 night in Sep 2025

6/10 Okay

Kendra

Stayed 2 nights in Sep 2025

8/10 Good

mackenzie

Liked: Staff & service, room comfort
The staff were amazing and the amenities were extensive. From a buffet style breakfast that is better than most hotels, and the bar/restaurant open on weekends. Parts were under renovation but everything was clean. I got a standard king size room that was spacious had places to sit and plenty of storage. The downside was the hotel walls between guests rooms were very thin so I could hear the neighbors conversations while lying in my own bed. The bathroom was also not as clean as I’d expect a hotel bathroom to be. Dust in the corners of the counter, a sticky substance by the sink and “black” weather marks on the shower walls.
Stayed 2 nights in Sep 2025

8/10 Good

Chadi, Dearborn

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Sep 2025

10/10 Excellent

Marilyn

Spacious rooms. Extensive breakfast selection
Stayed 1 night in Sep 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Nice easy check in/out. Clean facility
Stayed 3 nights in Sep 2025

2/10 Terrible

Joseph

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
poor customer service
Stayed 2 nights in Sep 2025

2/10 Terrible

Kostandina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have a good experience.
Stayed 1 night in Jun 2025

8/10 Good

EMILY KAKENYA

Stayed 2 nights in Sep 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice. Felt safe and was around a lot of shopping and restaurants. Staff was okay but not really sociable. I asked for a brunch recommendation and they didn’t know the area. Bring your own blow dryer and bring charger adapters.
Stayed 1 night in Sep 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Excellent breakfast buffet. Everyone was friendly. Good value!
Stayed 1 night in Sep 2025