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SureStay Hotel by Best Western Williams

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Williams

Lobby
Exterior
Exterior
Lobby
Desk, laptop workspace, iron/ironing board, WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
400 C St, Williams, CA, 95987
  • Place, Town Square Park
    ‪8 min walk‬
  • Place, Williams City Hall
    ‪10 min walk‬
  • Place, Valley Vista Park
    ‪18 min walk‬
  • Airport, Willows, CA (WLW-Willows-Glenn County)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(16 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Traveler's Inn
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,002 reviews
The price is €72
includes taxes & fees
22 Dec - 23 Dec
Traveler's Inn

About this property

SureStay Hotel by Best Western Williams

Hotel in Williams with free breakfast and seasonal outdoor pool
This hotel features an outdoor pool, a seasonal outdoor pool and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include free breakfast and a vending machine.
SureStay Hotel by Best Western Williams offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. 55-inch LED televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Williams hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Williams. During your stay, you'll be within walking distance of Town Square Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Town Square Park and Williams City Hall
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available. WiFi and wired Internet are free in public spaces. An outdoor pool, a vending machine, and room service (during limited hours) are also featured at the business-friendly SureStay Hotel by Best Western Williams. Free self parking is available.

Smoking is allowed in designated areas at this Williams hotel.

Guests are served a free breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in April.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn Williams
Quality Williams
Williams Quality Inn
Quality Inn Mountain Ranch And Resort
Quality Inn Mountain Ranch Hotel Williams
Econo Lodge Hotel Williams
Econo Lodge Williams
Econo Lodge Williams
Econo Lodge Williams Colusa
Surestay By Williams Williams
SureStay Hotel by Best Western Williams Hotel
SureStay Hotel by Best Western Williams Williams
SureStay Hotel by Best Western Williams Hotel Williams

SureStay Hotel by Best Western Williams Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 282 out of 819 reviews
Rating 8 - Good. 209 out of 819 reviews
Rating 6 - Okay. 129 out of 819 reviews
Rating 4 - Poor. 102 out of 819 reviews
Rating 2 - Terrible. 97 out of 819 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Enrique

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsey

Stayed 1 night in Sep 2025

2/10 Terrible

Kathleen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the SureStay by Best Western in Williams and were very disappointed with our experience. The room itself was in poor condition—the linoleum was buckled in several places, making it easy to trip, and the bedsheet was stained. When my boyfriend went to shower, there was no hot water. When we called the front desk, the attendant argued that there was hot water, but after coming to the room, he acknowledged the problem and returned with a screwdriver to fix it. Breakfast was included, which was fine for those who eat breakfast, but I only drink coffee. Unfortunately, there was no creamer or sugar available, so I had to leave the hotel to buy coffee elsewhere. Overall, the experience was far below what we expected from Best Western, and we hope management takes these issues seriously so future guests have a better stay.
Stayed 1 night in Sep 2025

8/10 Good

Bruce

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel

Stayed 1 night in Sep 2025

4/10 Poor

Terry

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part for me was the mattress was medium firm and very nice staff.
Stayed 3 nights in Aug 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine
Stayed 1 night in Aug 2025

6/10 Okay

Kelsea

Travelled with pets, Travelled with partner
Liked: Staff & service
Great staff comfy bed nice shower small inground pool. Lots of mosquitoes in the room
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Craig

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife was treated rudely by the staff upon arrival by a female staff member after 5pm. There were some unsafe patrons at the hotel that kept looking at are truck, we were worried it would be broken into but it wasn’t. People were drinking alcohol outside the rooms by us.
Stayed 1 night in Aug 2025

10/10 Excellent

Gilberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Travelled with family
Liked: Staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
It took awhile for anyone to come to the front desk each time I went there for anything. There were only 3 small tables for breakfast seating. Pool was very small, but since I was the only one at it, that wasn't a problem. However, if children had been using it at the same time, that would've been a real concern.
Stayed 1 night in Aug 2025

2/10 Terrible

adilene, Salinas

Disliked: Cleanliness, property conditions & facilities
There was mosquitos everywhere ! Spiders and cob webs on every corner. Very inconvenient to get to a hotel you’d like to relax in after driving for hours to not be able to get no sleep because of mosquitos biting and being everywhere. Would give it zero stars if I could Honestly and no refund ??
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

No better than a Motel 6

I thought this would be a good place because it’s a part of Best Western but NO! The fridge, iron, and hair drier didn’t work. The bed lamp flickered. There were more than 15 mosquitos on the walls and ceilings that kept bothering us. There were gross brown spots on the wall by the sink. Even though we had “do not disturb” on our door, someone was banging on it in the morning. The only good thing I can say is that at least it didn’t appear to have bed bugs.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Christopher Pascal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms had dead bugs on the floor and smell like cigarettes.
Stayed 1 night in Jul 2025

4/10 Poor

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

habib

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Vicki

Will Not Return

Property in poor condition, very run down. Outside parking lot and walkways dirty. Furniture old and damaged. Towels stained and did not appear clean. Room did smell and appeared clean, however.
Stayed 1 night in Jul 2025

10/10 Excellent

Enrique

Stayed 1 night in Jul 2025

6/10 Okay

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities

Seen better days

As the old saying goes, "you get what you pay for." Granted, I was expecting a lot for the price point, just a place to sleep. That said, I arrive around 4 pm, and I was sent to two different rooms that weren't cleaned yet. The third I was sent to was ready. The property itself has seen better days and is worn. The hotel lobby glass doors looks like that haven't been wiped down in ages. The room itself was clean and thank goodness it had wood laminate floors instead of carpet. Since the rest of the hotel was not kept well, I would shudder to think how nasty carpets in a room would be. The other hotel guests were slamming doors and hanging out in the parking lot having loud conversations. Needless to say, that makes it difficult to go to bed early. This will not be a place I stay again. Granzella's Inn is two blocks away and has a lovely deli and restaurant. I will stay there if I am ever in Williams, CA again.
Stayed 1 night in Jul 2025