Hilton Albany

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Albany

Exterior
Indoor pool
View from property
Premium bedding, down duvets, pillow-top beds, in-room safe
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
40 Lodge Street, Albany, NY, 12207
  • New York State Capitol Building
    2 min walk
  • MVP Arena
    4 min walk
  • Hudson River Way
    6 min walk
  • Albany, NY (ALB-Albany Intl.)
    15 min drive

Room options

Standard Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, Accessible

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, One King Bed

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Executive Room, King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Albany

Hotel with 2 restaurants, a short walk to MVP Arena
Along with 2 restaurants, this hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Hilton Albany offers 385 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Guests aged under 21 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of Hilton Albany's great location. During your stay, you're just a quick walk from MVP Arena. You'll find features such as free WiFi in public areas and free train pick-up service, plus 2 restaurants.
  • Free WiFi
  • Enjoy American cuisine while dining at Charter Restaurant
  • Full breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from MVP Arena and a 3-minute drive from Albany Medical Center
  • Free train station pick-up shuttle service
Hilton Albany offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 37000 square feet (3437 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Albany. For a fee, parking is available.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
Charter Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
SESSIONS – This lobby lounge specialises in American cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Mr B Coffee – This coffee shop specialises in American cuisine and only serves light fare. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle
  • Parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 22 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Charter Restaurant
  • Mr B Coffee
  • SESSIONS

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference centre (37,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 20 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 22 per person
  • Self-parking fee: USD 20.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 20 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany

Hilton Albany Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 334 out of 1001 reviews" "
Rating 8 - Good. 198 out of 1001 reviews" "
Rating 6 - Okay. 196 out of 1001 reviews" "
Rating 4 - Poor. 142 out of 1001 reviews" "
Rating 2 - Terrible. 131 out of 1001 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Latoya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

MUSUNG

Stayed 1 night in Jul 2024

6/10 Okay

Jason

Stayed 1 night in Aug 2024

4/10 Poor

Kelsey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
While it was convenient that the property is right downtown with parking attached, this room was much less than I expected, having higher expectations for Hiltons. The staff were very polite and helpful, but our room was damp, the toilet was constantly running, some of the toiletries in the shower had fallen off the wall, the floors were NOT cleaned, AND there was a big hole in the closet door. I have worked in high-end hotels for the past 8 years so I have at least some idea of what it takes to run one, it appears to have significant maintenance and housekeeping apathy issues. I'll likely choose not to book Hiltons in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Amerra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

nafeeza

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

nafeeza

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great. Unfortunately the property is old and falling apart. If it’s not the toilet bowl, it’s the sink or outlets. Peeling paint on ceiling. Was very disappointing
Stayed 1 night in Aug 2024

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Liked: Amenities
Restaurant pricing was very high.
Stayed 1 night in Aug 2024

4/10 Poor

Hilary

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This was our second stay at the Albany Hilton, not our favorite stay to say the least. Our check-in was fabulous, we were even able to check in a bit early, and the young woman was very pleasant and helpful. Unfortunately there is a huge lack of luggage carts available. We eventually found one when we were checking in but we were unable to find any for when we checked out forcing us to lug all of our belongings down from the 10th floor. The lack of cleanliness in our room was beyond disappointing, it was disgusting . There was feces behind the toilet handle when we used it. With that being said, I can’t imagine that the toilet had been cleaned by housekeeping as well as several other objects in the rooms. There was barely enough toilet paper, tissues or towels for two guests to stay the one night. Especially because I had to use most the paper products for the cleaning as well as a pack of wet ones that I fortunately had with me. I called the front desk and requested more tissues and toilet paper to be left at our door and nothing was ever brought to us. I was unable to get anyone to pick up at the front desk when I called using the hotel’s room phone. After several attempts I finally switched over and used my cell phone to call and they picked up immediately. With all that being said, we are hesitant to book at this Hilton again for our upcoming trip to Albany.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Slow front desk service, manager would walk away from a lineup at front desk and would not offer assistance. Web site said restaurant served 3 meals per day but actually only provided an expensive breakfast. Couldn’t get out of the parking garage without assistance. No towels at the pool
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth, Pittsfield

Liked: Cleanliness, property conditions & facilities
EXCELLENT
Stayed 1 night in Aug 2024

8/10 Good

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was not super cheap however parking and breakfast were not included. Staff were not always the most helpful, for example I left something in a room and they were unable to check for me as there was now new people in the room. No one contacted me after either.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lorraine

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities
Parking charge, stained carpet in room. Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Shahzaib

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable, the wondow view is very nice in the morning.
Stayed 1 night in Aug 2024

4/10 Poor

Ezgi Ceren

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2024

2/10 Terrible

Marpu

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was staying during the exam and was terrible.
Stayed 3 nights in Jul 2024

2/10 Terrible

Majid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Christian

Stayed 1 night in Aug 2024

8/10 Good

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here to meet friends. I was so happy with our stay! The rate was very affordable and my room was spotless. There was a little wear and tear around the edges — some bubbly peeling paint on the bathroom ceiling, for example — but the furnishings were updated and comfortable. We enjoyed walking around the neighborhood, which has a great beer hall and some other restaurants and historical markers. Would come back again.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Stayed 1 night in Jul 2024

6/10 Okay

Gerardo

Business traveller
Disliked: Cleanliness
Stayed 4 nights in Jul 2024