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Hilton Albany

3.5 star property

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Photo gallery for Hilton Albany

Exterior
Indoor pool
Reception
Exterior
View from property

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Bar
  • Parking available
  • Gym

Explore the area

Map
40 Lodge Street, Albany, NY, 12207
  • MVP Arena
    ‪4 min walk‬
  • The Egg
    ‪7 min walk‬
  • Albany Capital Center
    ‪8 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

LCD TV, pay films, MP3 dock

Room, 1 King Bed, Accessible

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

LCD TV, pay films, MP3 dock

Executive Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible

Room, Accessible | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

LCD TV, pay films, MP3 dock

Suite, 1 King Bed

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, One King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, One King Bed

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, King Bed

LCD TV, pay films, MP3 dock

Executive Room, King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Hyatt Place Albany/Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (902)
The price is €185
for 1 room
includes taxes & fees
21 May - 22 May
Hyatt Place Albany/Downtown

About this property

Hilton Albany

Hotel with 2 restaurants, a short walk to MVP Arena
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Hilton Albany offers 385 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Guests aged under 21 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of Hilton Albany's great location. During your stay, you're just a quick walk from MVP Arena. You'll find features such as free WiFi in public areas and free train pick-up service, plus 2 restaurants.
  • Free WiFi
  • Enjoy American cuisine while dining at Charter Restaurant
  • Full breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from MVP Arena and a 3-minute drive from Albany Medical Center
  • Free train station pick-up shuttle service
Hilton Albany offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 37000 square feet (3437 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Albany. For a fee, parking is available.

This Albany hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
Charter Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
SESSIONS – This lobby lounge specialises in American cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Mr B Coffee – This coffee shop specialises in American cuisine and only serves light fare. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle
  • Parking on site (USD 22 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Charter Restaurant
  • Mr B Coffee
  • SESSIONS

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference centre (37,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 20 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 27 per person
  • Self-parking fee: USD 22.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 20 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany

Hilton Albany Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 329 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 195 out of 1000 reviews
Rating 4 - Poor. 146 out of 1000 reviews
Rating 2 - Terrible. 128 out of 1000 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Colton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Kassandra

Stayed 1 night in Jan 2025

4/10 Poor

Howard

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room needed a complete overhaul. The room was poorly lit. The curtains were torn. The carpet was stained. The tub was chipped. I went to a Hilton Hotel and felt like I stayed at Motel 6.
Stayed 1 night in Jan 2025

8/10 Good

Chris

Stayed 3 nights in Oct 2024

10/10 Excellent

Sneha

Stayed 1 night in Jan 2025

8/10 Good

Genie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a great location if going to an event nearby. Room met our needs. Things I didn’t like included absence of shuttle and the offensive dirty mop pail smell in the foyers on each floor. The staff were pleasant and attentive.
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Stayed 2 nights in Jan 2025

8/10 Good

BRAD, PITTSFIELD

Stayed 2 nights in Dec 2024

2/10 Terrible

Aleisha, Scotch plains

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
My room had water damage on the entire ceiling so the paint was peeling. They only provided one towel with no washcloth or facecloth. There was no soap in the bathroom sink. There was no lotion. Staff is not friendly. Housekeeping knocked at 8am and every hour until check out time at 11.
Stayed 1 night in Jan 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, lunch, and room!!
Stayed 1 night in Jan 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Jun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and close to the convention center
Stayed 3 nights in Sep 2024

2/10 Terrible

Quonisha

Business traveller
I did not like this hotel no heat or hot water and I was told to email the manager because she wasn’t there
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Stayed 1 night in Jan 2025

6/10 Okay

mark

Travelled with family
Disliked: Cleanliness, staff & service

Hilton used to be good

13th floor room and hallways had strong odor of mold as if it had no operating HVAC or make up air unit working but the minute you stepped of the elevator and into the carpeted area it really hit you. Also we asked twice for shower gel to be replace as it was empty but never got any and breakfast quality was very poor for the 78 dollars we paid for 2 adults and two small kids. Hilton needs to step up their game the Hampton just a few blocks away is cheaper and better and gives free breakfast of the same quality
Stayed 2 nights in Dec 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend this hotel but fix heat/ac.

We were greeted with very friendly and nice check-in women. They were able to answer our questions. The room was clean and quiet. The beds were very comfy. The sink bathroom barely had a drizzle of hot water coming from it but the shower was fine. It was hot as he[[ in the room. There was a sign that said to open window to cool off the room but we couldn't get the window open. We all had a hard time sleeping because it was too hot. Location was great. Pool was fine. Overall, our stay was good. We would recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and well kept property.
Stayed 1 night in Sep 2024

6/10 Okay

Crystal

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

STACEY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, friendly staff, good amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very polite. Hotel itself was very clean. Only bad thing I can think of was the heat/ac in the room. With it being winter, the ac wouldn’t cool. But that was no big deal. We just like to sleep with a little air flow. Definitely a good choice when going to the MVP arena. And a bonus. Nothing seemed to be open nearby to grab a drink. Thankfully the hotel bar/restaurant was open late to grab a drink and quick bite. It was packed at 10pm but there’s no way you would hear the noise from our room on the 10th floor. Will definitely stay here again in the future.
Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

Travelled with family
Disliked: Staff & service, amenities
I did like that when we booked separately they still put us all together and we were able to have three room that were all connected within. What I didn’t like was that my daughter’s room was dirty and the bathroom seemed gross! I didn’t like that the desk personal were not friendly and nice. We asked for transportation to go to a local restaurant a mile away and the shuttle was able to take us there, which was great, but there was miscommunication on the shuttle with the front desk as we had to seek out the driver ourselves as he stood there. The driver took us to the restaurant and told us he could they could come back and get us, but we might have to wait depending on if they’re doing other runs to the airport. It was time to leave the restaurant my daughter called. They said the shuttle would be a few minutes longer like 15 minutes we waited a half hour and called back due to the no-show of the shuttle. The lady then said the shuttle could not come and get us because we were out of range never called back to tell us that and even when she called never told us that. But the shuttle driver said it was in range. It was not even a mile away so we were left stranded at a restaurant that is now closed looking to find Ubers. Very disappointed we stayed with Hilton before and I will have second thoughts next time I book with them.
Stayed 1 night in Dec 2024

2/10 Terrible

Andy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Oct 2024

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