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Hilton Garden Inn Albany Medical Center

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Garden Inn Albany Medical Center

2 restaurants, breakfast, lunch, dinner served; American cuisine
Deluxe Suite, 1 Bedroom, Fireplace (Kitchen) | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby
32-inch flat-screen TV with cable channels, TV, pay films

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Pet-friendly
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
62 New Scotland Ave, Albany, NY, 12208
  • Albany Medical Center
    ‪3 min walk‬
  • Albany College of Pharmacy and Health Sciences
    ‪5 min walk‬
  • Washington Park
    ‪12 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Fireplace (Kitchen)

32-inch flat-screen TV with cable channels, TV, pay films

Deluxe Suite, 1 Bedroom, Fireplace (Kitchen)

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 Bedroom, Accessible, Bathtub

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

32-inch flat-screen TV with cable channels, TV, pay films

Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

32-inch flat-screen TV with cable channels, TV, pay films

Room, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

32-inch flat-screen TV with cable channels, TV, pay films

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

32-inch flat-screen TV with cable channels, TV, pay films

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-in Shower)

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 Bedroom, Accessible (Roll-in Shower)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed with Sofa bed

  • 74 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Albany Medical Center

Hotel with 2 restaurants, steps from Albany Medical Center
Along with 2 restaurants, this hotel has an indoor pool and a fitness centre. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton Garden Inn Albany Medical Center offers 129 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Albany Medical Center. During your stay, you're just a quick walk from Albany Medical Center. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Garden Grille
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a gym
  • Steps from Albany Medical Center and 5 minutes on foot from Albany College of Pharmacy and Health Sciences
  • Free train station pick-up shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Garden Inn Albany Medical Center offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Business amenities include a 24-hour business centre and 3 meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4500 square feet (418 square metres) and includes conference space. The business-friendly Hilton Garden Inn Albany Medical Center also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Garden Grille – This restaurant specialises in American cuisine and only serves breakfast. A children's menu is available.
Recovery Sports Grill – This theme restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Starbucks – This coffee shop specialises in American cuisine. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 8 to 17 for adults and USD 8 to 17 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille
  • Recovery Sports Grill
  • Starbucks

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 4,500 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 17.00 for adults and USD 8.00 to 17.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Garden Inn Albany Medical Center offers transfers from the train station. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albany Hilton Garden Inn
Hilton Garden Inn Albany
Hilton Garden Inn Hotel Albany
Albany Hilton
Hilton Garden Inn Albany Medical Hotel Albany
Hilton Garden Inn Albany Hotel
Hilton Albany Medical Center
Hilton Garden Inn Albany Medical Center Hotel
Hilton Garden Inn Albany Medical Center Albany
Hilton Garden Inn Albany Medical Center Hotel Albany

Hilton Garden Inn Albany Medical Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1005 reviews" "
Rating 8 - Good. 265 out of 1005 reviews" "
Rating 6 - Okay. 92 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 34 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Wilson

Stayed 1 night in Sep 2024

8/10 Good

Laura

Travelled with family
Liked: Staff & service
The property is located right across from Albany Medical Center, yet still close enough to all the "tourist attractions" Even though it's by the medical center, we found it to be quite quiet. They could do a better job cleaning the floors in the rooms and the stairway up to check in. Other than that it's a nice and convenient place
Stayed 3 nights in Oct 2024

4/10 Poor

John

Travelled with partner
Worn out and outdated.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Luke at front desk was extremely helpful.
Stayed 1 night in Oct 2024

8/10 Good

JOHN

Travelled with partner
Liked: Staff & service, property conditions & facilities
Had a suite with kitchen/microwave/fridge - but no dinnerware - just paper cups for coffee. That aside, the Hilton across from Albany Medical Ctr was ideal for our stay while procedure done at the hospital. Convenient parking and elevated covered walkway between the hospital made the experience much less stressful. Great staff, helpful, friendly and responsive and quick to our asks...
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is really tight. The lot can fill up. Other than that the hotel was nice. Coffee in the morning doesn't start until at least 7 which is kind of a bummer but Starbucks is in the building.
Stayed 3 nights in Jun 2024

8/10 Good

Kevin

Stayed 1 night in Oct 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Erin, Port Monmouth

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

EON ELECTRICAL

Business traveller
Disliked: Staff & service
I booked this for our company - hotel was pre-paid under our company's name and employee's phone number was entered so he would have the confirmation. Employee showed company credit card and identified himself - hotel refused to check him in. Manager finally "agreed to do so" - was very rude over the phone, and directly with our employee - doubting his reservation and telling me "next time" I needed to do this differently - clearly he did not like us utilizing Expedia. (we love Expedia!) Also, we already had an employee staying there (at the same time!).....Never Staying There Again so there will be no next time.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Younglan

Stayed 1 night in Sep 2024

10/10 Excellent

Nina

Stayed 1 night in Aug 2024

4/10 Poor

Claudia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very hospitable and friendly and helpful, and the dining room looked lovely, but the room itself was not worth the high price. The chair, curtains, and lampshade all had stains. There was a connecting though locked door to the next room, as well as a sizeable crack under the door to the hallway, so I could hear all my neighbors' music and alarm clocks and TV and walking in the hallway, and smell the late-night microwave popcorn. The "view" was onto the Albany Medical Center which comes with the sweet sounds of sirens wailing by whenever the ambulance takes that route. For the high price, I would have expected to be able to have a quiet night.
Stayed 1 night in Sep 2024

10/10 Excellent

Holly, East ridge

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay here!
Stayed 4 nights in Sep 2024

6/10 Okay

Bonni

Liked: Cleanliness, staff & service, property conditions & facilities
Difficulty finding enough parking.
Stayed 1 night in Sep 2024

2/10 Terrible

Greg

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Legitimately one of the worst hotel experiences we have ever had. We required late check in as we drove down early morning from Canada for Farm Aid and arrived after 11pm. The first entrance we tried to access the hotel was closed after 11pm so we had to walk around the building to access the other entrance. To enter there, you require a room key. After getting inside, reception/check in is on the second floor & elevators require the tap of a room key as well. Shifts were changing so we had to wait to get checked in. The staff member finally got us checked in and did not provide any insight on parking facilities or where/how to access them. We first entered the hospital/staff/visitor parking garage as we were unaware it was separate from hotel. After leaving parking garage we saw the hotel lot. The lot for the hotel is far too small for the size of the hotel & there were no spots left. We went into reception to ask what to do and got told it happens with a chuckle, and to use the parking garage but it does not connect to hotel so we must walk back to hotel. We went to park in the garage and noticed signs saying unauthorized vehicles will be towed, returned to reception and they said it is fine, just leave parking ticket in windshield. Returned to garage, then on walk back, a spot in hotel lot finally opened. Wasted 45mins to park. Then once finally in room, disappointed. Rooms are outdated, dirty, many issues. No handle on drawer, lights out, no bathroom fan- moisture on roof
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Travelled with family
Liked: Amenities
Love this Hilton. Ideal location walkable restaurants. Great park within walking distance. Clean, well appounted.
Stayed 1 night in Sep 2024

2/10 Terrible

Heather

Stayed 1 night in Sep 2024

6/10 Okay

Mary

Liked: Cleanliness
This was a convenient hotel for us since we had an early morning medical appointment at Albany Med. The hotel parking lot is behind the building and difficult to find. The check in was fast and easy and we ate in their restaurant which was good. The room was not luxurious but fine. Everything worked and it was clean. However we requested an eight o'clock wake up call which we never got. Also when I asked for directions they were not very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Stayed 4 nights in Aug 2024

6/10 Okay

Ximena

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Good value for the price, but toiletries are not provided even though the bottles are placed on the wall in the shower; very deceiving. When we asked for some body wash, it took some time to arrive and was not what we asked for.
Stayed 1 night in Aug 2024

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities
Clean, comfortable stay for a night. Pleasant and helpful staff.
Stayed 1 night in Aug 2024