Tru By Hilton Albany Airport, NY

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Albany Airport, NY

Exterior
Pool
Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Gym
  • Parking included
  • Pool

Explore the area

Map
798 Albany Shaker Road, Latham, NY, 12211
  • Albany County Hockey Facility
    14 min walk
  • Watervliet Shaker National Historic Site
    4 min drive
  • Colonie Center Mall
    8 min drive
  • Albany, NY (ALB-Albany Intl.)
    16 min walk

Room options

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru By Hilton Albany Airport, NY

Hotel with free breakfast, in the vicinity of Colonie Center Mall
This smoke-free hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site.
Tru By Hilton Albany Airport, NY offers 106 accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Tru By Hilton Albany Airport, NY. During your stay, you'll be within walking distance of Albany County Hockey Facility. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, bicycles to rent and hiking/biking trails
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 8 minutes by car from Colonie Center Mall and 10 minutes from Crossgates Mall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business centre. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a library, and a terrace are also featured at the business-friendly Tru By Hilton Albany Airport, NY. Free self parking is available.

This Latham hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Albany Airport NY
Tru By Hilton Albany Airport, NY Hotel
Tru By Hilton Albany Airport, NY Latham
Tru By Hilton Albany Airport, NY Hotel Latham

Tru By Hilton Albany Airport, NY Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1669 out of 2361 reviews" "
Rating 8 - Good. 418 out of 2361 reviews" "
Rating 6 - Okay. 157 out of 2361 reviews" "
Rating 4 - Poor. 73 out of 2361 reviews" "
Rating 2 - Terrible. 44 out of 2361 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Aug 2024

10/10 Excellent

tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The location is fantastic, it has onsite laundry, it’s clean and the staff is great
Stayed 2 nights in Aug 2024

10/10 Excellent

Cecil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Lori

Stayed 1 night in Aug 2024

10/10 Excellent

Parth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

Kevin Manning

Liked: Cleanliness, staff & service, amenities
Clean with good amenities. Staff is friendly helpful. 24-hour shuttle service to the airport with very little wait time. My only complaint is that the walls are on the thin side—made it a bit difficult to sleep as my neighbors were up and talking loudly until after 2 am.
Stayed 1 night in Aug 2024

6/10 Okay

Anne, Binghamton

Travelled with family
Liked: Cleanliness, staff & service
The water was slippery and sticky due to the water softener being set too high. It created very unsafe conditions in the shower and was terrible trying to rinse soap off my skin and out of my hair.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zelda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Jean

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This property is so quiet around. The breakfast is fantastic and the staff is wonderful
Stayed 3 nights in Aug 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We flew into Albany on one of the last flights in for the evening. We booked Tru Hilton due to the close proximity to the airport. We got our rental car and the hotel was 1/2 mile away! Since we were headed out the next morning on a driving trip. it was the perfect place to stay.
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great stay but nosy housekeeper
Stayed 2 nights in Aug 2024

10/10 Excellent

marykate

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very beautiful and the shuttle service was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

tiffany

Travelled with family
Nice place. Very convenient to fly from
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024

8/10 Good

Gaby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Russ

Liked: Property conditions & facilities
Everything we expected
Stayed 1 night in Aug 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
And they let you leave your car while you travel!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
I like your product.
Stayed 1 night in Aug 2024

6/10 Okay

Sheila

Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Too high tech ... no comfortable chairs in rooms, larger bathroom rug needed ... floors are cold ... winter will be worst.
Stayed 1 night in Aug 2024

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place. Bed could be a bit better, but overall excellent value for the money
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
no soap at bathroom sink, when I asked about refilling/replacing the canister, I was told NO MORE with explanation product was not order/delivered; no towels (I had to take towels from the housekeeping cart; halls not vacuumed; beds left unmade; I emptied the garbage cans myself; the power went OFF briefly at night & once restored the phones didn't work & the WIFI remained down so couldn't call the desk. I paid $20 more per night than I could have if I booked closer to my arrival date. VERY DISAPPOINTED. understaffed & staff was idler more than busy; not directed to perform necessary tasks. Mismanaged
Stayed 3 nights in Aug 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024