Candlewood Suites Alexandria, an IHG Hotel

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Dates

January 2025

February 2025

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym

Pet-friendly

Housekeeping

Kitchen

Air conditioning

Parking included

Explore the area

2344 N Macarthur Dr, Alexandria, LA, 71303

Southern Forest Heritage Museum & Research Center
13 min walk
Kent Plantation House
18 min walk
Pitt Grill Restaurant
5 min walk
Alexandria, LA (AEX-Alexandria Intl.)
9 min drive

Room options

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

Sleeps 4
1 King Bed

Studio Suite, 1 Queen Bed

Sleeps 2
1 Queen Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Sleeps 4
1 Queen Bed

Suite, 1 Bedroom, Accessible (Accessible Tub)

Sleeps 2
1 Queen Bed

Suite, 1 Bedroom, Accessible (Accessible Tub)

Sleeps 4
1 Single Bed

Studio Suite

Sleeps 2
1 King Bed OR 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Sleeps 4
2 Queen Beds

Suite, 1 Bedroom (Mobility)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Accessible Tub)

Sleeps 2
1 Queen Bed

Studio Suite, 2 Queen Beds

Sleeps 4
2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Sleeps 4
2 Queen Beds

Similar properties

Pool

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

6 Jan - 7 Jan

About this property

Hotel in Alexandria with 24-hour fitness centre and 24-hour front desk

Along with a 24-hour fitness centre, this smoke-free hotel has a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.

Candlewood Suites Alexandria, an IHG Hotel offers 80 accommodations with DVD players and a safe. 42-inch LCD televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Candlewood Suites Alexandria, an IHG Hotel, you'll be within walking distance of Southern Forest Heritage Museum & Research Center. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.

Free WiFi
Free self-parking
Amenities include free newspapers in reception, a front desk safe and a business centre
On-site recreation includes a 24-hour gym and mini golf
13 minutes on foot from Southern Forest Heritage Museum & Research Center and a 2-minute drive from Riverside Hospital
Pets welcome for a fee (restrictions apply)

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites Alexandria, an IHG Hotel. Free self parking is available.

This Alexandria hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Things to do

24-hour gym
Library
Mini golf

Family friendly

DVD player
Free cot
In-room full-sized refrigerator/freezer
In-room kitchenette
In-room microwave
Laundry facilities
Mini golf

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

Business centre
Computer station

Outdoors

Barbecue grill
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

42-inch LCD TV with premium cable channels
DVD player

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Hob
Kitchenette
Microwave

Air conditioning (climate-controlled)
Desk
Free local calls
Free weekday newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 45 per accommodation, per stay
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 45 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (45 km) of the property will not be allowed to check in

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Front desk staff will greet guests on arrival.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alexandria Suites

Candlewood Alexandria

Candlewood Suites Alexandria

Candlewood Suites Hotel Alexandria

Suites Alexandria

Candlewood Suites Alexandria Hotel

Candlewood Suites Alexandria, an IHG Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

2/10 Terrible

Guy

14 Sept 2024

Stayed 3 nights in Sep 2024

10/10 Excellent

Kayla

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night!

It was great!

Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

6 Aug 2024

Stayed 2 nights in Jul 2024

4/10 Poor

James

Travelled with family, Business traveller

16 Jul 2024

Disliked: Property conditions & facilities

Worn furniture, broken towel rack, tv didn’t work. Bed was comfortable, room was clean. AC worked fine. Quiet room. Building was being renovated. Property in front had been demolished and entry was unclear.

Stayed 1 night in Jul 2024

2/10 Terrible

blake

10 Jul 2024

Stayed 1 night in Jul 2024

4/10 Poor

Brittany

Travelled with family and small children

8 Jul 2024

Liked: Staff & service

Disliked: Property conditions & facilities

My family and I were in town for a softball tournament. Upon initial check-in we were given our room key. We open the door to the room and there were paint cans and other materials everywhere. I called the front desk and she was ever accommodating by placing us in another room. The room was clean for the most part. However, the curtains had dark stains on them, the light fixtures in the bathroom were rusted, and there was a bug on one of the beds. Not an awful hotel, but I won’t be staying at this location again.

Stayed 2 nights in Jul 2024

10/10 Excellent

Jannet

Business traveller

28 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Stay By Far!

We were here for 3 days for church and will say that this was the cleanist hotel we have stayed at in the last 10 years coming to Alexandria! I usually bring cleaning products with us to clean our room once we check in and to my surprise when i cleaned the floors they were actually CLEAN! The staff was very friendly and professional as well!

Stayed 3 nights in Jun 2024

2/10 Terrible

Kevin

Business traveller

26 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbelievable and disappointed in service

Absolutely terrible could not check in customer service was terrible, was not even able to check in saying they haven’t been paid well I paid and after a conversation with hotels.com and a them speaking with hotel I was moved to holiday inn express Terrible service on the hotels end!!

Stayed 1 night in Jun 2024

10/10 Excellent

Jesus

Business traveller

15 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jun 2024

10/10 Excellent

Stephanie

14 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing. Room was well worn but adequate. Parking lot broken in several places. No cover for unloading in the rain.

Stayed 1 night in May 2024

10/10 Excellent

Paul

Business traveller

27 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place is old but is kept up with, the property in front of the hotel is just terrible

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family

23 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I arrive earlier than expected. Lashanda was helpful and provided me with key without me asking. This allowed me to go visit family and return without having to wait.

Stayed 2 nights in Apr 2024

6/10 Okay

Addie

Travelled with family, Business traveller, Travelled with pets

14 Apr 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

We booked this room at the Candlewood Suites, IHG property, in Alexandria, LA, through Expedia. On Expedia, it said it was "pet-friendly", this is what I was searching. Upon check-in, they inform me that there is a $100 pet fee! Really, not posted on the website, "we're under IHG management now", is the explanation. We have stayed in pet-friendly hotels before, way nicer than this one, and have never paid a $100 pet fee; it's always been $25-$45. I refused to sign whatever paperwork they wanted for the pet, never read it, but does it even matter, no! Upon check out, they had to get the manager, flagged my room, still being charged the $100 fee. I asked, does it matter what size dog, mine if <10 lbs, doesn't matter what size dog. Does it matter if it sheds, mine does not shed, no, it doesn't matter. I should have taken all my dogs, the little one and the 2 big dogs that do shed., and are outside dogs. It's ridiculous how this is not explained at time of reservation. If it would not have been so late at night, I would have cancelled the room. I will NEVER book through Expedia again, or book at a IHG managed hotel. I'll go through the actual website of the hotel. As far as cleanliness, it was clean, but outdated and old. The light in the bathroom had lots of rust on it, so not sure if it's stays very humid in the rooms or if they previously had water issues. Also, the rooms still have carpet, from the pictures online, their rooms had flooring.

Stayed 1 night in Apr 2024

4/10 Poor

JULIE

Travelled with group

9 Apr 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Not the best

The front desk people were very nice. However, our toilet did not flush, the room had a terrible smell and we didn't realize it was in a very unsafe area for females traveling alone. I wouldn't recommend staying here unless you were not leaving the hotel. Unfortunately no one addressed the toilet situation, but we only stayed one night.

Stayed 1 night in Apr 2024

6/10 Okay

Phil

Travelled with family, Business traveller

21 Mar 2024

Liked: Cleanliness, staff & service

The service is great. The building is old, despite upgrades. Our room remained so moist it curled the cover of a paperback book. We had two roaches (or water bugs). We asked housekeeping to come in and do a thorough cleaning because we still had two days left. They offered to move us upstairs but we had already stayed there several days and it was inconvenient to move.

Stayed 7 nights in Mar 2024

10/10 Excellent

Lucas

6 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people

Nice clean rooms. Great staff. Nice gym. FREE WASHER AND DRYER.

Stayed 1 night in Mar 2024

6/10 Okay

Robert

Business traveller

4 Nov 2023

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Outdated

Rusty fixtures Painters tape covering holes in drywall Paint falling off ceilings Mirror was covered in industrial glue

Stayed 1 night in Nov 2023

2/10 Terrible

Alexander

26 Oct 2023

Terrible 1 star

The furniture was all scratched and in disrepair holes in wall with exposed wires the place had to changevour room and still the new room was terrible. I rate this place a 1 star and I will now stick with Hiltons