Viejas Casino & Willows Hotel

See all properties

VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

Seasonal outdoor pool, pool cabanas (surcharge)

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Spa

Bar

Housekeeping

Room service

24/7 front desk

Explore the area

5000 Willows Road, Alpine, CA, 91901

Viejas Casino
1 min walk
Viejas Outlet Center
2 min walk
Viejas Bowl
2 min walk
San Diego, CA (SAN-San Diego Intl.)
38 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Sleeps 2
1 King Bed

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

55 sq m
Sleeps 4
1 King Bed

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Sleeps 2
1 King Bed

Similar properties

Pool

Spa

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Adults-only resort with 4 restaurants and full-service spa

This resort features 4 restaurants, a full-service spa and a casino. Free wired Internet in public areas is provided, as well as free valet parking, a free area shuttle and a free casino shuttle. Other amenities include 2 bars/lounges, a 24-hour fitness centre and 2 coffee shops/cafes.

Viejas Casino & Willows Hotel offers 237 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Alpine resort provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include a steam room, a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open selected days.

Our customers tell us that they can't get enough of the room service at Viejas Casino & Willows Hotel. During your stay, you're just a quick walk from Viejas Casino. You'll find features such as free valet parking, a free area shuttle and free wired Internet.

Free wired Internet
Free valet parking and self-parking
Enjoy international cuisine at The Cafe, one of the property's 4 restaurants and 2 bars/lounges
Full breakfast served daily for a fee
Take a swim in the seasonal outdoor pool
Indulge with body treatments, massages or manicures and pedicures at the spa
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym and a steam room
Guests have great things to say about the helpful staff and the room service
Steps from Viejas Casino and Viejas Outlet Center
Free shopping centre, casino and local-area shuttle service

Viejas Casino & Willows Hotel offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A casino, a seasonal outdoor pool, and a terrace are also featured at the business-friendly Viejas Casino & Willows Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Alpine resort.

For a fee, guests can enjoy a full breakfast daily from 4:00 AM to 1:00 PM.

The Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner.

Grove Steakhouse – This steakhouse serves lunch and dinner. Open daily.

Baron Long Bar & Grill – This restaurant specialises in American cuisine and serves lunch and dinner. Open daily.

Ginger Noodle Bar – This restaurant specialises in Asian cuisine. Open daily.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free wired internet
Available in some public areas: Free wired internet

Parking and transport

Free area shuttle
Area shuttle
Free casino shuttle
Free shopping centre shuttle
Free self parking on site
Free valet parking on site

Food and drink

Daily full breakfast available 4:00 AM to 1:00 PM for a fee: USD 3 to 14 per person
2 bars/lounges
2 coffee shops/cafes
4 restaurants
Snack bar/deli

Restaurants on site

Baron Long Bar & Grill
Ginger Noodle Bar
Grove Steakhouse
The Cafe

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

24-hour business centre
Conference space
Meeting rooms

Outdoors

Garden
Pool cabanas (surcharge)
Terrace

Full-service spa

4 treatment rooms
Body wraps
Facials
Hydrotherapy
Manicures/pedicures
Massage
Spa open select days

Accessibility

Lift

Ballroom
Banquet hall
Designated smoking areas
Fireplace in lobby

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Partially-open bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

LCD TV with premium cable channels
Pay films

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Mini-fridge

Air conditioning
Ceiling fan
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 05 November to 15 May:

Swimming pool

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.

Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 75 per accommodation, per day
Resort fee: USD 15.00 per accommodation, per night

The resort fee includes:

Business centre/computer access
Fitness centre access
Health club access
In-room bottled water
Phone calls
Pool access
WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 3 to 14 per person
Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

We should mention

The seasonal pool will open on 15 May and close on 03 December.
Pool access available from 10:00 AM to 6:00 PM
This is an adults-only property and guests under 21 years old aren't allowed.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Viejas Casino & Resort

Viejas Casino Resort

Viejas Casino Willows Hotel Alpine

Viejas Casino Willows Hotel

Viejas Casino Willows Alpine

Viejas Casino Willows

Viejas Casino & Willows Alpine

Viejas Casino & Willows Hotel Resort

Viejas Casino & Willows Hotel Alpine

Viejas Casino & Willows Hotel Resort Alpine

Viejas Casino & Willows Hotel Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Sonya

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean and comfortable. Great experience

Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

22 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Anthony

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Fun

Stayed 1 night in Aug 2024

10/10 Excellent

Melitta

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

Ana

19 Aug 2024

Liked: Cleanliness

Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Travelled with group

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was accommodating and helpful. The show was amazing

Stayed 2 nights in Aug 2024

8/10 Good

Alma

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities

I loved the accommodations the hotel had for me. I loved their food and drinks.

Stayed 1 night in Aug 2024

10/10 Excellent

Rayford, SAN DIEGO

Travelled with partner

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The king sized bed was very comfortable & the room/shower stall was very clean.

Stayed 1 night in Aug 2024

10/10 Excellent

Krystal

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Katya

Travelled with partner

18 Aug 2024

Liked: Amenities

Disliked: Cleanliness

Pillowcase and sheet stained with what appeared to be blood. Loud construction noise in pool area.

Stayed 1 night in Aug 2024

8/10 Good

Mike

18 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Emery

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disappointed that pool area does not open until 10am and closes at 7pm. We used that Spa Facilities and the Steam room was down and the jacuzzi was cold.

Stayed 2 nights in Aug 2024

6/10 Okay

Erwin

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

No room service for 3 days.. going on holiday and having to make your own bed is not a holiday. Telling us we cannot take a sealed bottle of wine into our room. Light fixtures hanging out of the ceiling, dirty air filter. The staff are very friendly.

Stayed 4 nights in Aug 2024

10/10 Excellent

javier

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, food is really good.

Stayed 1 night in Aug 2024

10/10 Excellent

Daryl

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

kay

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Necker

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

REGGIE

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Stayed 2 nights in Jun 2024

8/10 Good

DAVID

Business traveller

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Julie, Quail Valley

1 Aug 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

1 Aug 2024

Stayed 2 nights in Jul 2024

8/10 Good

Kurt

1 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

The pool is closed construction is going on that should be in there description. I leave very early and the grab an go didn’t have any hot beverages. The room however was very well kept.

Stayed 1 night in Jul 2024