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Hotel Description

During your stay at Hotel Izelai, you'll be close to Sierra de Urbasa. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.

  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, multilingual staff and a lift
  • 2.9 miles (4.7 km) from Natural Park of Urbasa and Andia and 8 miles (12.9 km) from Sierra de Urbasa
  • Pets welcome for a fee (restrictions apply)

Property Features

As a guest of Hotel Izelai, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Izelai also features express check-in, a front desk safe, and a lift. Limited free parking is available on a first-come, first-served basis. This Alsasua hostal is smoke free.

  • 25 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Alsasua Station (2.5 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Hotel Izelai offers 25 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

  • Television
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 16.50 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 11 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa and Mastercard. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Cashless transactions are available
  • Property registry number - UHS00806
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 11 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Izelai Alsasua
  • Izelai Alsasua
  • Izelai
  • Hotel Izelai Hostal
  • Hotel Izelai Alsasua
  • Hotel Izelai Hostal Alsasua

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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