Citadines Canal Amsterdam

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Citadines Canal Amsterdam

Reception
Exterior
Lobby
Studio Executive | Premium bedding, in-room safe, laptop workspace, blackout curtains
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Laundry

Explore the area

Map
Noorderstraat 46, Amsterdam, 1017 TV
  • Heineken Experience
    ‪7 min walk‬
  • Rembrandt Square
    ‪9 min walk‬
  • Flower Market
    ‪9 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪31 min drive‬

Room options

Standard Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Studio

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Studio Executive

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

One-Bedroom Apartment

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

One-Bedroom Executive Apartment

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds

Classic Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Citadines Canal Amsterdam

Eco-certified Amsterdam hotel in Amsterdam City Centre with a fitness centre
This smoke-free hotel features a fitness centre, a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room and dry cleaning are on-site. Weekly housekeeping is available.
Citadines Canal Amsterdam offers 93 accommodations with espresso makers and a safe. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Citadines Canal Amsterdam. During your stay, you're just a quick walk from Heineken Experience. You'll find features such as free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute walk from Amstelkerk and 7 minutes on foot from Utrechtsestraat
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Citadines Canal Amsterdam, you'll find a fitness centre, a vending machine, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Citadines Canal Amsterdam also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Citadines Canal Amsterdam was completed in March 2024.

This 3-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (EUR 50 per day)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (95 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (80 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Uncovered self-parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Citadines Canal Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 259 reviews" "
Rating 8 - Good. 57 out of 259 reviews" "
Rating 6 - Okay. 10 out of 259 reviews" "
Rating 4 - Poor. 5 out of 259 reviews" "
Rating 2 - Terrible. 6 out of 259 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Triantafyllia, Dübendorf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will come again :)
Stayed 2 nights in Dec 2024

10/10 Excellent

Kashif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff skills checking within minutes. Very helpful with direction.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations and would definitely stay here again. It was cozy and I felt at home. Staff was supper friendly and liked the fact I could do Landry and workout almost at the same time:)). Thanks for a lovely stay! ~KW
Stayed 3 nights in Oct 2024

10/10 Excellent

Gray

Stayed 4 nights in Oct 2024

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Citadines! The 24hr reception staff made our stay a wonderful one. The coffee machine with free coffee was exceptional! The supermarket was located just a few minutes walk around the corner and we found the area to be very safe and convenient. Walking from here was easy and a fantastic way to experience the city. Our room was beautiful, comfortable and simplistic. Reception staff were happy to assist with anything we needed. Highly recommend this hotel. We loved it!
Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco and dog friendly. Very convenient, easy and accessible. Functional and well kept. Good value for money
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Our stay was lovely in every aspect! Quite place! Super friendly and kind members of staff! Room well decorated with very comfortable bed and extra pillows! Everything was great!
Stayed 4 nights in Oct 2024

8/10 Good

Ben

Stayed 3 nights in Oct 2024

10/10 Excellent

Gabrielle

Stayed 3 nights in Sep 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service
We loved the location and the staff were wonderful. Our only problem was the windows do not open in the bedroom which made for a stuffy, hot environment. The heating control panel did not seem to work properly and the room was constantly too hot. We were traveling with 4 other couples who all said the same for their rooms also.
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and well designed small hotel in good location. Spotlessly clean and neat
Stayed 1 night in Oct 2024

10/10 Excellent

Reynand, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with ample space for a family of 4. The rooms are nicely designed and spacious; there was ample space for all of our clothes and gear. Close to the metro and to the Van Gogh museum. Many good restaurants nearby as well as a grocery store.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarah

Stayed 3 nights in Sep 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Tiny rooms but well fitted our
Stayed at this hotel years ago when it was called something else. It’s now like an apartment. Rooms Still tiny but well fitted out
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was compact but comfortable and convenient. Loved having the kitchenette
Stayed 4 nights in Sep 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Choi Wai Bridget

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is centrally located and that kitchen appliances and laundry were readily available. Please consider having the laundry and gym open for 24/7.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nitish

Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Great hotel for getting in and out of central. Short walk or tram to busy night spots too.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

4/10 Poor

Hui

Liked: Property conditions & facilities
Disliked: Staff & service
The hotel agreed to change my room at noon. But the room was not ready till 4 pm. Nobody seemed to care. One person pushed another but no one helped to solve the problem
Stayed 4 nights in Sep 2024