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Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

Exterior
Lobby
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Valkenburgerstraat 14-16, Amsterdam, NL, 1011 LZ
  • ARTIS
    7 min walk
  • Nemo Science Museum
    9 min walk
  • Rembrandt Square
    12 min walk
  • Amsterdam (AMS-Schiphol)
    23 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Accessible

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Canal View)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Canal View)

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Canal View)

Standard Room, 1 Double Bed (Canal View) | View from room

Standard Room, 1 Double Bed (Canal View)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

Hotel with free breakfast, near Dam Square
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Holiday Inn Express Amsterdam - City Hall, an IHG Hotel offers 89 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Amsterdam - City Hall, an IHG Hotel. During your stay, you're just a quick walk from Waterlooplein. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 12 minutes by foot from Rembrandt Square and a 4-minute drive from Dam Square
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at Holiday Inn Express Amsterdam - City Hall, an IHG Hotel.

This 3-star Amsterdam hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:30 AM.
Bar – On-site bar.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 35 per night; reservations required; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 7 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 35 per night (1476 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Holiday Inn Express Amsterdam City Hall Hotel
Holiday Inn Express Hall Hotel
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Hall
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Amsterdam - City Hall, an IHG Hotel Hotel

Holiday Inn Express Amsterdam - City Hall, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 60 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

B. Diane, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the Nemo Science Museum and the Maritime museum
Stayed 2 nights in Aug 2024

8/10 Good

Anders

Travelled with partner
Liked: Cleanliness, staff & service
Everything is good, except the room is pretty small and no storage space in the room. I have to open my suitcase everyday to get clothing out.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with exceptionally helpful front desk staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the most courteous and helpful I have every encountered in all my years of traveling. Wonderful experience
Stayed 1 night in Aug 2024

10/10 Excellent

Rosemary

Stayed 2 nights in Aug 2024

6/10 Okay

Gordon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was not properly redone. Had to call desk to replace items and take out used glasses and chinaware etc!
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable to train station and city center
Nice location about 15 minute walk to Central train station and city center. Comfortable rooms. Nice breakfast, soft & hard boiled eggs, small pancakes, small variety of meat & cheese and breads/pastries. Need to reserve your breakfast time night before as room is not overly large.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nathaly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my room, the staff, and food!
Stayed 3 nights in Aug 2024

10/10 Excellent

LINDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Julius Akotia and Esther

Travelled with partner
Liked: Amenities
Very good customer service, clean rooms. However, could provide variety of food for breakfast
Stayed 5 nights in Aug 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Jul 2024

6/10 Okay

Harvey

Travelled with partner
Rooms lack conveniences of tables, vanity in bathroom even closet. Only one chair. For an overnight stay this would be ok, but for multiple days you couldn’t really unpack. Staff is top notch and breakfast, even by Holiday Inn status, is mediocre.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff!
Stayed 6 nights in Jul 2024

10/10 Excellent

Pasiensia, Sturgis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so nervous about finding a hotel in Amsterdam. Hoilday inn express was familiar (as it’s a popular hotel chain in America) and very comfortable. The staff was very friendly and can help order drivers if you need to go some place without walking. If walking is your vibe— The area is very walkable and next door to an AMAZING Sushi place. If I ever find my way back to Amsterdam, i will be staying at the Hoilday Inn express.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vannara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, 17 minutes walk from the central train station.
Stayed 3 nights in Jul 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jocelyn

Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nia Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel last minute after our previous hotel had bed bugs. The room was clean and cozy, and the staff was amazing. Although they could not accommodate our stay for the entirety of our trip to Amsterdam as it was a last minute booking, the staff offered to help us find another hotel close by. Thank you!
Stayed 2 nights in Jul 2024

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024