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"I didn’t like the bathroom. The water in the shower did not drain. A toilet brush was missing and i didn’t like how the bed is made. There was only a ... " More
6 Aug 2019 by Stef Mohlmann - Duty Manager
Thank you for your kind words and time to write this review. We are very happy to read that you enjoyed your stay with us. Please rest assured I will pass your compliments on to my team which strives for excellent guest service each day. I firmly believe that a review like this acknowledges the hard work they put in and will serve as an encouragement to all our staff into continuing to exceed guest expectations. Once again, thank you for your time. I hope your next stay will be as pleasant as this one was. Vriendelijke groeten / kind regards,
28 Mar 2024 by Mark Mosselman General Manager Novotel Amsterdam
Lieber Andreas,vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten!Es hat uns sehr gefreut, dass Sie sich bei uns rundum wohlgefühlt haben und einen schönen Aufenthalt in unserem Hotel genießen konnten. Danke dafür, dass Sie die Sauberkeit unseres Hotels besonders hervorgehoben haben.Wir freuen uns schon auf Ihren nächsten Besuch.Mit freundlichen Grüßen,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport
11 Jul 2023 by Mark Mosselman General Manager Novotel Amsterdam
Dear Jörg,Thank you for this high rating.It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you.We look forward to welcoming you back. Best wishes,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport
7 Mar 2023 by Mark Mosselman General Manager Novotel Amsterdam
Lieber Parviz,danke, dass Sie uns Ihre Bewertung gesendet haben.Schade, dass es uns anscheinend nicht gelungen ist all Ihre Anforderungen zu erfüllen.Wir würden gerne wissen, wie wir Ihren Aufenthalt noch verbessern könnten.Wir hoffen, Sie in Zukunft wiederzusehen. Mit freundlichen Grüßen,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport
22 Jul 2020 by Stef - Duty Manager team NASA
Dear Mo, Thanks for the lovely words and recent stay. Really great to read that you enjoyed the facilities in our hotel. Please be advised that the car park facility is not owned by Novotel. We are merely located next to them. Safe travels and hopefully we will meet again in the future.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 17 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13993 square feet (1300 square metres) and includes a conference centre. A fitness centre, a library, and a terrace are also featured at the family-friendly Novotel Amsterdam Schiphol Airport. Parking is available for a fee. This 4-star Hoofddorp hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Self parking (surcharge)
Novotel Amsterdam Schiphol Airport offers 314 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 11 AM.
Gourmet Bar – This brasserie specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Higher than standard internet speeds are available for a surcharge.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.
