10/10 Excellent
Briana
Travelled with family
8 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is truly exceptional. From the greeters at the entrances to the porters, housekeeping, lobby staff who extended my trip by six days, and the rooftop bar staff (Tommee, Camilo, Martt) who consistently ensured the availability of pink lychee juice, each individual demonstrated exceptional hospitality and support. Mae, the cashier, the staff who clean the pool area and Floyd is the best at the breakfast buffet particularly attentive to the little things, down to making me a fresh iced cappuccino each morning, above and beyond and friendly. The staff’s commitment to providing a memorable experience is evident in their consistent greetings, even after multiple interactions, and their ability to recall personal details. They took the time to get to know me, making me feel valued and welcome. I could go on and on about the wonderful amenities and exceptional service at this property. I am delighted with my decision to book here and highly recommend it to others. The Sigsig is also a delightful culinary experience.
Briana
Stayed 2 nights in Jan 2025