Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Indoor pool, outdoor pool, pool loungers
Exterior
Terrace/patio
Reception
In-room safe, desk, laptop workspace, soundproofing

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
42 Tunnel Rd, Asheville, NC, 28805
  • Pack Square
    3 min drive
  • Wicked Weed Brewing
    3 min drive
  • Asheville Mall
    3 min drive
  • Asheville, NC (AVL-Asheville Regional)
    21 min drive

Room options

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • 74 sq m
  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 33.1 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Hotel with free breakfast, near Harrah's Cherokee Center - Asheville
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space. Change of towels is available on request
Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel offers 111 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Innsbruck Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes on foot from Innsbruck Mall and a 3-minute drive from Harrah's Cherokee Center - Asheville
Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1550 square feet (144 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel. Self parking is free.

This Asheville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,550 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
No check-in is possible before 3 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Asheville Downtown
Holiday Inn Hotel Asheville Downtown
Holiday Inn Asheville Downtown Hotel
Holiday Inn Suites Asheville Downtown
Inn Asheville Downtown

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 674 out of 888 reviews" "
Rating 8 - Good. 158 out of 888 reviews" "
Rating 6 - Okay. 26 out of 888 reviews" "
Rating 4 - Poor. 12 out of 888 reviews" "
Rating 2 - Terrible. 18 out of 888 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Aaron

Stayed 1 night in Sep 2024

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were too many tiny speed bumps on this property. They definitely do the trick to keep speeds down and therefore I assume the pedestrians safe, so I get it. But they are so jarring, and there are so many of them. We were dreading them any time we went in and out, and had to hold our coffees up in the air to try not to get spilled on.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown Asheville dining options
Stayed 1 night in Sep 2024

10/10 Excellent

Lanier

Stayed 1 night in Aug 2024

2/10 Terrible

Jonathan

Stayed 2 nights in Aug 2024

10/10 Excellent

Shaun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Colleen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Huge stain on the carpet, the room smelled like a gym locker room and the faucet was broken
Stayed 2 nights in Aug 2024

8/10 Good

dale, fairfax

Liked: Cleanliness, staff & service
Overall was ok. But pool, was way too small outside. Hot tub broken. Breakfast was cold. If you put a microwave in, would take care of that problem. But one reason we picked you, was breakfast looked good. While it was warm(eggs etc), by the time you sat down, was cool, not warm.Room was nice. Ft desk, very nice. Wide did not like overall. Next year, will prob use the Hampton Inn
Stayed 3 nights in Aug 2024

6/10 Okay

Cynthia

Liked: Cleanliness, property conditions & facilities
Unsafe neighborhood
The property was clean, but the staff was far from friendly. The hotel is in a questionable neighborhood, and we didn't feel safe after dark. I drive 23 blocks down the road to get gas and saw multiply drug deals taking place. I would not stay at this property again even though it showed good reviews on Hotels.com
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom fan is too noisy
Stayed 6 nights in Aug 2024

10/10 Excellent

Rosa, Lawrenceville

Liked: Cleanliness, staff & service, property conditions & facilities
My second time staying here great
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was an unexpected event at the hotel. A sinkhole opened up adjacent to the hotel. There was no water service to the hotel. The staff handled the event with great professionalism. Kept huests updated and offered bottled water and credit for the days stay. The staff were stars!
Stayed 5 nights in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Near the highway. Couple of dining options nearby.
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stag was friendly and very helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashish, Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location. Short ride into downtown. Breakfast included was a bonus.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to and from
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy beds, cleanest bathroom I've ever seen! Staff friendly and very helpful. Breakfast crew did an amazing job keeping everything filled, fresh and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Stayed 1 night in Aug 2024

10/10 Excellent

Stanley, Webster

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for the eclipse
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The pillows are phenomenal!
Stayed 1 night in Jul 2024

8/10 Good

Meredith

Travelled with family
Liked: Amenities
Beds were comfy. Staff literally started closing doors to breakfast right at 9:30
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Amenities
Convenient location
Stayed 1 night in Jul 2024