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SpringHill Suites by Marriott Asheville

3.0 star property

Choose dates to view prices

Photo gallery for SpringHill Suites by Marriott Asheville

Property amenity
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Reception
Exterior
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
2 Buckstone Place, Asheville, NC, 28805
  • Asheville Mall
    ‪6 min walk‬
  • The Orange Peel
    ‪3 min drive‬
  • Harrah's Cherokee Center - Asheville
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Non Smoking

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Non Smoking

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Non Smoking

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds

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About this property

SpringHill Suites by Marriott Asheville

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Housekeeping is available on request.
SpringHill Suites by Marriott Asheville offers 88 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Asheville. During your stay, you're just a quick walk from Asheville Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from The Orange Peel and a few minutes from Harrah's Cherokee Center - Asheville
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SpringHill Suites by Marriott Asheville. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3-star Asheville hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville SpringHill Suites
Marriott Asheville
SpringHill Suites Marriott Asheville
SpringHill Suites Marriott Hotel Asheville
SpringHill Suites Marriott Asheville Hotel
SpringHill Suites by Marriott Asheville Hotel
SpringHill Suites by Marriott Asheville Asheville
SpringHill Suites by Marriott Asheville Hotel Asheville

SpringHill Suites by Marriott Asheville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 467 out of 884 reviews
Rating 8 - Good. 269 out of 884 reviews
Rating 6 - Okay. 99 out of 884 reviews
Rating 4 - Poor. 31 out of 884 reviews
Rating 2 - Terrible. 18 out of 884 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Travelled with family
Liked: Property conditions & facilities, room comfort
Decent stay for one night
First room was not clean. Natasha was great and fixed it right away. The girl in the morning was not wearing a name tag and never looked up from her phone for anything. Terrible service.
Stayed 1 night in Dec 2024

6/10 Okay

Ismail

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel was not clean, and the surrounding area felt unsafe. While the breakfast was good, these positives were overshadowed by the overall experience. I would not stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Kristi

Stayed 1 night in Dec 2024

10/10 Excellent

MARTHA A GONZALEZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious and close to downtown shops. The breakfast was great, lots of options. Would definitely stay here with my family again.
Stayed 1 night in Dec 2024

6/10 Okay

Shena

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property was in close proximity to almost everything, but the property could definitely use updates, the tub was horrendous. It was rusted and clearly needed to be replaced. That is not a good look.
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I intentionally chose this hotel for it’s location, because it is close to the mall, and I had to do some shopping before heading back to my small town. The area isn’t great. There are lots of homeless people mulling around and there’s a nearby halfway house. Fortunately the hotel is tucked away a little. The hotel is clean, modern and comfortable. Free breakfast is ok for a hotel breakfast. The price is reasonable. The staff is friendly.

4/10 Poor

Sarah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This hotel is definitely run down. The elevator didnt work half the time. Our room was dirty didnt even look like it had been clean. At night whoever was above us it sounded the ceiling was gonna fall through. The breakfast was awful. They had so much bleach in the pool it bleached my childrens bathing suit. For the price of this hotel i expected a little bit more out of this hotel. I guess the only good thing about this hotel it allowed dogs.
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, friendly helpful staff. Nice hotel overall.
Stayed 1 night in Nov 2024

10/10 Excellent

iqbal

Travelled with family
Good service
Stayed 1 night in Nov 2024

10/10 Excellent

Mark Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Christopher BLAIR

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property may have been ok but there was a hurricane that came through was in the dark and no water for days. They have uave no plan for emergencys
Stayed 4 nights in Sep 2024

10/10 Excellent

Alisha

Stayed 1 night in Sep 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite in town for a wedding. Sharon the day shift front staff made our arrival special. Very nice and informative of the area.
Stayed 3 nights in Sep 2024

2/10 Terrible

Brooke

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard, Vestavia Hills

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay - good price, friendly staff and very quiet. I would definitely stay there again.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Substandard
Elevator was out. Desk clerk at check in was not knowledgeable about area or how to read the paper map at the counter.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated
Stayed 2 nights in Aug 2024

8/10 Good

Cornelia Ute

It’s a good hotel to stay and visit Asheville and area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jesus

Stayed 1 night in Aug 2024